Form 8-K

 

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 


 

FORM 8-K

 

CURRENT REPORT

 

Pursuant to Section 13 or 15(d) of the

Securities Exchange Act of 1934

 

Date of Report: January 20, 2004

 


 

SUPPORTSOFT, INC.

(Exact name of registrant as specified in its charter)

 

Delaware   000-30901   94-3282005

(State or Other

Jurisdiction of Incorporation)

  (Commission File Number)  

(I.R.S. Employer

Identification Number)

 

575 Broadway, Redwood City, CA   94063
(Address of principal executive offices)   (Zip Code)

 

(650) 556-9440

(Registrant’s telephone number, including area code)

 



Item 12.   Results of Operations and Financial Condition.

 

On January 20, 2004, SupportSoft, Inc. (the “Company”) issued a press release announcing its results for the quarter ended December 31, 2003, and intends to present additional information during a related conference call held on January 20, 2004. The press release and the conference call contain forward-looking statements regarding the Company and include cautionary statements identifying important factors that could cause actual results to differ materially from those anticipated.

 

The press release issued January 20, 2004 is furnished herewith as Exhibit 99.1 to this Report, and shall not be deemed filed for the purposes of Section 18 of the Securities Exchange Act of 1934 (the “Exchange Act”). The information in this Report shall not be incorporated by reference in any filing under the Securities Act of 1933 or the Exchange Act, except as shall be expressly set forth by specific reference in such a filing.

 

Exhibits

 

Exhibit 99.1    Press Release dated January 20, 2004.

 

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SIGNATURE

 

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

 

Dated: January 20, 2004

 

SUPPORTSOFT, INC.
By:  

/s/    Brian M. Beattie        


    Brian M. Beattie
   

Executive Vice President of Finance and

Administration and Chief Financial Officer

(Principal Financial Officer and Chief

Accounting Officer)

 

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EXHIBIT INDEX

 

Exhibit No.

  

Description


99.1

   Press Release dated January 20, 2004

 

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