UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended October 31, 2001 OR [_] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number: 0-27597 NAVISITE, INC. (Exact name of registrant as specified in its charter) Delaware 52-2137343 (State or other jurisdiction of (I.R.S. Employer Identification No.) incorporation) 400 Minuteman Road Andover, Massachusetts 01810 (Address of principal executive (Zip Code) offices) (978) 682-8300 (Registrant's telephone number, including area code) ---------------- Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period than the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes X No As of December 12, 2001 there were 86,989,380 shares outstanding of the registrant's common stock, par value $.01 per share. NAVISITE, INC. Form 10-Q for the Quarter ended October 31, 2001 INDEX Page Number ------ PART I. FINANCIAL INFORMATION Item 1. Financial Statements Consolidated Balance Sheets as of October 31, 2001 (unaudited) and July 31, 2001................................................ 3 Consolidated Statements of Operations for the three months ended October 31, 2001 and 2000 (unaudited)...................... 4 Consolidated Statements of Cash Flows for the three months ended October 31, 2001 and 2000 (unaudited)...................... 5 Notes to Interim Consolidated Financial Statements............... 6 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations.............................. 10 Item 3. Quantitative and Qualitative Disclosures About Market Risk...................................................... 27 PART II. OTHER INFORMATION Item 1. Legal Proceedings........................................ 28 Item 2. Changes in Securities and Use of Proceeds................ 28 Item 3. Defaults Upon Senior Securities.......................... 28 Item 4. Submission of Matters to a Vote of Security Holders...... 28 Item 5. Other Information........................................ 29 Item 6. Exhibits and Reports on Form 8-K......................... 29 SIGNATURE........................................................ 30 EXHIBIT INDEX.................................................... 31 -2- PART I. FINANCIAL INFORMATION Item 1. Financial Statements. NAVISITE, INC. CONSOLIDATED BALANCE SHEETS (in thousands, except par value and share value) October 31, July 31, ------------------------------- 2001 2001 --------------- --------------- (unaudited) ASSETS Current assets: Cash and cash equivalents $ 12,221 $ 22,214 Accounts receivable, less allowance for doubtful accounts of $4,637 and $6,859 at October 31, 2001 and July 31, 2001, respectively 9,600 10,933 Due from CMGI and affiliates 5,341 4,362 Prepaid expenses and other current assets 2,212 2,184 ------------ ----------- Total current assets 29,374 39,693 Property and equipment, net 68,645 63,410 Other assets 4,163 3,718 Restricted cash 4,449 5,051 Goodwill, net of accumulated amortization of $682 and $631 at October 31, 2001 and July 31, 2001, respectively 343 394 ------------ ----------- Total assets $ 106,974 $ 112,266 =========== =========== LIABILITIES AND STOCKHOLDERS' EQUITY (DEFICIT) Current liabilities: Capital lease obligations, current portion $ - $ 42 Due to CMGI 17,211 14,821 Accounts payable 6,442 10,341 Accrued expenses 24,566 19,299 Deferred revenue 3,236 3,818 Software vendor payable, current portion 695 837 Customer deposits 256 218 ------------ ----------- Total current liabilities 52,406 49,376 Software vendor payable, less current portion - 79 Convertible notes payable to CMGI, net 70,849 69,773 Due to Compaq 35,000 - ------------ ----------- Total liabilities 158,255 119,228 Commitments and contingencies Stockholders' equity (deficit): Preferred Stock, $.01 par value, 5,000 shares authorized; 0 and 0 shares issued and outstanding at October 31, 2001 and July 31, 2001, respectively - - Common Stock, $.01 par value, 150,000 shares authorized: 62,337 and 61,868 shares issued and outstanding at October 31, 2001 and July 31, 2001, respectively 623 619 Additional paid-in capital 208,081 208,064 Accumulated deficit (259,985) (215,645) ------------ ----------- Total stockholders' equity (deficit) (51,281) (6,962) ------------ ----------- Total liabilities and stockholders' equity (deficit) $ 106,974 $ 112,266 ============ =========== See accompanying notes to interim consolidated financial statements. -3- NAVISITE, INC. CONSOLIDATED STATEMENTS OF OPERATIONS (unaudited) (in thousands, except share and per share data) Three months ended October 31, ---------------------------------- 2001 2000 -------------- ----------------- Revenue: Revenue $ 13,483 $ 15,017 Revenue, related parties 5,796 11,038 -------------- ----------------- Total revenue 19,279 26,055 Cost of revenue 21,377 32,057 Impairment of long-lived assets 27,359 - -------------- ----------------- Total cost of revenue 48,736 32,057 Gross margin (29,457) (6,002) Operating expenses: Product development 1,977 2,896 Selling and marketing 2,636 8,129 General and administrative 6,835 5,963 -------------- ----------------- Total operating expenses 11,448 16,988 -------------- ----------------- Loss from operations (40,905) (22,990) Other income (expense): Interest income 164 874 Interest expense (3,609) (949) Other income, net 10 - -------------- ----------------- Loss before cumulative effect of change in accounting principle (44,340) (23,065) Cumulative effect of change in accounting principle - (4,295) -------------- ----------------- Net loss $ (44,340) $ (27,360) ============== ================= Basic and diluted net loss per common share: Before cumulative effect of change in accounting principle $ (0.71) $ (0.39) Cumulative effect of change in accounting principle - (0.07) -------------- ----------------- Basic and diluted net loss per common share $ (0.71) $ (0.47) ============== ================= Basic and diluted weighted average number of common shares outstanding 62,073 58,535 ============== ================= See accompanying notes to interim consolidated financial statements. -4- NAVISITE, INC. CONSOLIDATED STATEMENTS OF CASH FLOWS (unaudited) (in thousands) Three months ended October 31, ------------------------------- 2001 2000 -------------- --------------- Cash flows from operating activities: Net loss $ (44,340) $ (27,360) Adjustments to reconcile net loss to net cash used for operating activities: Depreciation and amortization 5,363 3,816 Provision for bad debts 1,750 1,289 Amortization of deferred compensation - 692 Interest on debt from CMGI 1,500 - Loss on impairment of long-lived assets 27,359 - Amortization of interest related to stock warrants issued with the notes to CMGI 1,076 - Changes in operating assets and liabilities: Accounts receivable (999) (3,824) Due from CMGI and affiliates (979) (1,841) Due to CMGI 2,390 886 Prepaid expenses and other current assets (28) (535) Other assets (504) (69) Accounts payable (3,899) 6,664 Accrued expenses and deferred revenue 1,762 (179) Customer deposits 38 - -------------- -------------- Net cash used for operating activities (9,511) (20,461) Cash flows from investing activities: Purchases of property and equipment (842) (13,401) Restricted cash 602 - -------------- -------------- Net cash used for investing activities (240) (13,401) Cash flows from financing activities: Proceeds from exercise of stock options and employee stock purchase plan 21 540 Payments of capital lease obligations (42) (1,362) Payments of software vendor obligations (221) (203) -------------- -------------- Net cash used for financing activities (242) (1,025) -------------- -------------- Net decrease in cash (9,993) (34,887) Cash, beginning of period 22,214 77,947 -------------- -------------- Cash, end of period $ 12,221 $ 43,060 ============== ============== Supplemental disclosure of cash flow information: Cash paid during the period for: Interest $ 19 $ 954 ============== ============== See accompanying notes to interim consolidated financial statements. -5- NAVISITE, INC. NOTES TO INTERIM CONSOLIDATED FINANCIAL STATEMENTS (unaudited) October 31, 2001 1. Basis of Presentation The accompanying interim consolidated financial statements have been prepared by NaviSite, Inc. (NaviSite or the Company) in accordance with accounting principles generally accepted in the United States of America and pursuant to the rules and regulations of the Securities and Exchange Commission. Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States of America have been condensed or omitted pursuant to such rules and regulations. It is suggested that the financial statements be read in conjunction with the audited financial statements and the accompanying notes included in the Company's Form 10-K which was filed with the Securities and Exchange Commission on October 30, 2001. The information furnished reflects all adjustments, which, in the opinion of management, are of a normal recurring nature and are considered necessary for a fair presentation of results for the interim periods. Such adjustments consist only of normal recurring items. It should also be noted that results for the interim periods are not necessarily indicative of the results expected for the full year or any future period. The preparation of these interim consolidated financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosures of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. 2. Principles of Consolidation The accompanying financial statements include the accounts of the Company and its wholly owned subsidiary, ClickHear, Inc. (ClickHear), after elimination of all significant intercompany balances and transactions. 3. Cash and Cash Equivalents Cash equivalents consist of a money market fund that invests in high quality short-term debt obligations, including commercial paper, asset-backed commercial paper, corporate bonds, U.S. government agency obligations, taxable municipal securities and repurchase agreements. During the fiscal 2002 first quarter, the letter of credit related to the LaJolla, California facility was not renewed and the landlord drew down the related $555,000 of restricted cash. During the fiscal 2002 first quarter, non-cash financing activities included a $35 million obligation to Compaq Financial Services Corporation (CFS) incurred for the purchase of equipment previously held under operating lease agreements with a fair value, based on an appraisal, of $9.6 million. Since the fair market value of the equipment purchased was less than the associated obligation, the Company has recorded an impairment charge in the first quarter of fiscal 2002 in the amount of $25.4 million. See Note 9. -6- 4. Property and Equipment October 31, July 31, ----------------------------- 2001 2001 ------------- --------------- Office furniture and equipment $ 5,905 $ 5,318 Computer equipment 28,565 18,178 Software licenses 16,736 16,657 Leasehold improvements 44,887 45,452 ------------- --------------- 96,093 85,605 Less: Accumulated depreciation and amortization (27,448) (22,195) ------------- --------------- $ 68,645 $ 63,410 ============= =============== 5. Accrued Expenses October 31, July 31, ----------------------------- 2001 2001 ------------ ---------------- Accrued payroll, benefits and commissions $ 2,629 $ 2,772 Accrued accounts payable 4,985 3,078 Accrued lease payments 5,681 6,030 Accrued restructuring 3,831 5,236 Accrued interest 2,518 5 Other 4,922 2,178 ------------ ---------------- 24,566 19,299 ============ ================ In July 2001, the Company announced a plan, approved by the Board of Directors, to restructure its operations and consolidate data centers, which resulted in a charge of approximately $8.0 million of which approximately $5.2 million was accrued for as of July 31, 2001. Of the total restructuring charge, approximately $1,810,000 is related to employee termination benefits. The Company terminated 126 employees on July 31, 2001. The restructuring charge also included approximately $6,201,000 of costs related to the closing of the Company's two original data centers. The components of the facility closing costs included $3,829,000 of lease costs and other contractual obligations, to be paid over the term of the respective agreements through 2002, and $2,372,000 of write-offs of leasehold improvements, which were recorded as of July 31, 2001. Details of activity in the restructuring accrual for the three-month period ended October 31, 2001 follows: Balance at Balance at July 31, 2001 Activity October 31, 2001 ------------- -------- ---------------- Severance / Employee Costs $ 1,408,209 $(1,064,775) $ 343,434 Facility Closing Costs 3,828,299 (340,352) 3,487,947 ----------- ------------ ------------ Total $ 5,236,508 $(1,405,127) $ 3,831,381 =========== ============ ============ -7- 6. Net Loss Per Common Share Basic earnings (loss) per share is computed using the weighted average number of common shares outstanding during the period. Diluted earnings (loss) per share is computed using the weighted average number of common and dilutive common equivalent shares outstanding during the period using the as-if-converted method for convertible notes payable or the treasury stock method for options, unless such amounts are anti-dilutive. For the three months ended October 31, 2001 and 2000, net loss per basic and diluted share is based on weighted average common shares and excludes any common stock equivalents, as they would be anti-dilutive due to the reported loss. For the three months ended October 31, 2001, 274,977 of dilutive shares related to employee stock options were excluded as they have an anti-dilutive effect due to the loss. Subsequent to October 31, 2001, CMGI converted the convertible notes payable and certain other amounts due from the Company into the Company's Common Stock. For the three months ended October 31, 2001, a pro forma basic and diluted loss per share calculation, assuming the conversion of the $80.0 million notes to CMGI and intercompany payable to CMGI into Common Stock using the "if-converted" method as of the beginning of the period is presented. The following table provides a reconciliation of the numerator and denominator used in calculating the pro forma basic and diluted earnings (loss) per share for the three months ended October 31, 2001. Three months ended October 31, ----------------------- 2001 ----------------------- Numerator: Net loss $ (44,340) Reversal of interest recognized on $80 million CMGI notes payable 1,500 ----------------------- $ (42,840) ======================= Denominator: Common shares outstanding 62,073 Assumed conversion of $80 million CMGI notes payable 14,453 Assumed conversion of $16.2 million due to CMGI 9,905 ----------------------- Weighted average number of pro forma basic and diluted share outstanding 86,431 ======================= Pro forma basic and diluted net loss per share $ (0.50) ======================= 7. New Accounting Pronouncements In June 2001, the FASB issued SFAS No. 141, "Business Combinations," and SFAS No. 142, "Goodwill and Other Intangible Assets." SFAS No. 141 will apply to all business combinations that the Company enters into after June 30, 2001, and eliminates the pooling-of-interest method of accounting. SFAS No. 142 is effective for fiscal years beginning after December 15, 2001. Under SFAS Nos. 141 and 142, goodwill and intangible assets deemed to have indefinite lives will no longer be amortized but will be subject to annual impairment tests in accordance with the Statements. Other intangible assets will continue to be amortized over their useful lives. -8- The Company is required to adopt these Statements for accounting for goodwill and other intangible assets beginning the first quarter of fiscal year 2003. Application of the non-amortization provisions of the Statement is indeterminable at October 31, 2001. The Company intends to continue to perform an impairment analysis of the remaining goodwill through the end of fiscal year 2002. Upon adoption on August 1, 2002, the Company will perform the required impairment test of goodwill and does not expect the implementation of these standards to have a material impact on its financial condition or results of operations. Statement of Financial Accounting Standards No. 143, "Accounting For Asset Retirement Obligations," ("SFAS 143"), issued in August 2001, addresses financial accounting and reporting for obligations associated with the retirement of tangible long-lived assets and for the associated retirement costs. SFAS 143, which applies to all entities that have a legal obligation associated with the retirement of a tangible long-lived asset, is effective for fiscal years beginning after June 15, 2001. The Company does not expect the implementation of SFAS 143 to have a material impact on its financial condition or results of operations. Statement of Financial Accounting Standards No. 144, "Accounting for the Impairment or Disposal of Long-Lived Assets," ("SFAS 144"), issued in October 2001, addresses financial accounting and reporting for the impairment or disposal of long-lived assets. SFAS 144, which applies to all entities, is effective for fiscal years beginning after December 15, 2001. The Company does not expect the implementation of SFAS 144 to have a material impact on its financial condition or results of operations. 8. Revenue Recognition Effective August 1, 2000, the Company adopted SEC Staff Accounting Bulletin No. 101 - Revenue Recognition in Financial Statements (SAB "101"). Under SAB 101, installation fees are recognized over the life of the related customer contract. Prior to fiscal year 2001, the Company recognized installation fees at the time that the installation occurred. The cumulative effect of the change in accounting for installation services on all prior periods resulted in a $4.3 million increase in net loss for the quarter ended October 31, 2000 and is reflected as a cumulative effect of change in accounting principle. For the quarter ended October 31, 2000, revenue has been restated to include $19,000 related to the three months ended October 31, 2000 that was previously recognized in the fourth quarter of 2001 in connection with the implementation of SAB 101. 9. Agreements with CMGI and Compaq Financial Services In connection with an agreement dated October 29, 2001 among the Company, CMGI, Inc. (CMGI) and Compaq Financial Services Corporation (CFS), a wholly- owned subsidiary of Compaq Computer Corporation, the Company purchased certain equipment with a fair market value of $9.6 million, previously leased by the Company from CFS under operating lease agreements expiring through 2003, in exchange for a note payable in the face amount of approximately $35 million. As the fair market value of the equipment, based on an appraisal, was less than the associated debt obligation, the Company has recorded a preliminary asset impairment charge in the first quarter of fiscal 2002 of $25.4 million. The Company recorded the assets purchased and associated impairment charge effective August 1, 2001 with a corresponding obligation to CFS. Based on the terms of the $35 million obligation, interest accrues commencing on November 8, 2001. The Company imputed and recognized $1.1 million of interest for the first quarter of fiscal 2002. On November 8, 2001, in connection with the October 29, 2001 agreement, the Company received $20 million and $10 million in cash from CFS and CMGI, respectively, in exchange for six-year convertible notes payable in the face amounts of $20 million and $10 million to CFS and CMGI, respectively, making the total notes payable issued by the Company to CFS and CMGI approximately $55 million and $10 million, respectively. The notes require payment of interest only, at 12% per annum, for the first three years from the date of issuance and then repayment of principal and interest, on a straight-line basis, over the next three years until maturity on the sixth anniversary of the date of issuance. At the Company's option, the Company may make interest payments (i) 100% in shares of the Company's common stock, in the case of amounts owed to CMGI, through December 2007 and (ii) approximately 16.67% in shares of the Company's common stock, in the case of amounts owed to CFS, through December 2003. The convertible notes payable are secured by substantially all of the assets of the Company and cannot be prepaid. -9- Subject to approval by the Company's stockholders, the principal balances may be converted into the Company's common stock at the option of the holders at any time prior to or at maturity at a conversion rate of $0.26 per share. The conversion rate of $0.26 results in beneficial conversion rights for both CMGI and CFS. The beneficial conversion rights have been fair valued at $6.5 million and $36.0 million for CMGI and CFS, respectively. The value of the beneficial conversions rights will be amortized over the life of the convertible notes payable. CMGI also converted its $80 million in aggregate principal outstanding under its existing notes payable, plus the accrued interest thereon, into approximately 14.7 million shares of the Company's common stock. CMGI also converted approximately $16.2 million in other amounts due by the Company to CMGI into approximately 9.9 million shares of the Company's common stock. Holders of the convertible notes payable are entitled to both demand and "piggyback" registration rights, and CFS is entitled to anti-dilution protection under certain circumstances. The agreement with CFS also contains certain restrictive covenants, including but not limited to limitations on the issuance of additional debt, the sale of equity securities to affiliates and certain acquisitions and dispositions of assets. Subsequent to October 31, 2001, the Company finalized an agreement with an equipment lessor whereby the Company purchased all equipment previously held under operating lease with the equipment lessor for $4.3 million. The fair market value of the equipment at the time of purchase was $2.3 million. The $2.0 million difference between the fair market value of the equipment, based on a preliminary appraisal, and the purchase price has been accrued as an asset impairment charge within cost of revenue for the three months ended October 31, 2001. During the renegotiations of the equipment lease obligations, the Company did not make certain scheduled lease payments to certain vendors. The Company's total remaining lease obligation to these vendors as of October 31, 2001 was approximately $57 million. Of this amount, approximately $27 million was restructured in the CFS agreement, approximately $10 million in the lease buyout from an equipment vendor and approximately $4.3 million was either restructured or bought out from three other equipment vendors. The Company has been notified by certain other lessors that it is in default of the respective lease agreements. The Company is currently negotiating with these vendors. Remedies under these leases, if the event of default is not cured, include the demand of all remaining lease payments under the original lease terms, payment of stipulated loss amounts or return of the underlying equipment. 10. Legal Matters On or about June 13, 2001, Stuart Werman and Lynn McFarlane filed a lawsuit against the Company, BancBoston Robertson Stephens, Inc., an underwriter of the Company's initial public offering in October 1999, Joel B. Rosen, the Company's then Chief Executive Officer, and Kenneth W. Hale, the Company's then Chief Financial Officer. The suit was filed in the United States District Court for the Southern District of New York. The suit generally alleges that the defendants violated federal securities laws by not disclosing certain actions allegedly taken by Robertson Stephens in connection with the Company's initial public offering. The suit alleges specifically that Robertson Stephens, in exchange for the allocation to its customers of shares of the Company's common stock sold in the Company's initial public offering, solicited and received from its customers undisclosed commissions on transactions in other securities and required its customers to purchase additional shares of the Company's common stock in the aftermarket at pre-determined prices. The suit seeks unspecified monetary damages and certification of a plaintiff class consisting of all persons who acquired shares of the Company's common stock between October 22, 1999 and December 6, 2000. On or about June 21, 2001, David Federico filed in the United States District Court for the Southern District of New York a lawsuit against the Company, Mr. Rosen, Mr. Hale, FleetBoston Robertson Stephens, Inc. and other underwriter defendants including J.P. Morgan Chase, First Albany Companies, Inc., Bank of America Securities, LLC, Bear Stearns & Co., Inc., B.T. Alex.Brown, Inc., Chase Securities, Inc., CIBC World Markets, Credit Suisse First Boston Corp., Dain Rauscher, Inc., Deutsche Bank Securities, Inc., The Goldman Sachs Group, Inc., J.P. Morgan & Co., J.P. Morgan Securities, Lehman Brothers, Inc., Merrill Lynch, Pierce, Fenner & Smith, Inc., Morgan Stanley Dean Witter & Co., Robert Fleming, Inc. and Salomon Smith Barney, Inc. The suit generally alleges that the defendants violated the anti-trust laws and the federal securities laws by conspiring and agreeing to raise and increase the compensation received by the underwriter defendants by requiring those who received allocation of initial public offering stock to agree to purchase shares of manipulated securities in the after-market of the initial public offering at escalating price levels designed to inflate the price of the manipulated stock, thus artificially creating an appearance of demand and high prices for that stock, and initial public offering stock in general, leading to further stock offerings. The suit also alleges that the defendants arranged for the underwriter defendants to receive undisclosed and excessive brokerage commissions and that, as a consequence, the underwriter defendants successfully increased investor interest in the manipulated initial public offering securities and increased the underwriter defendants' individual and collective underwritings, compensation and revenues. The suit further alleges that the defendants violated the federal securities laws by issuing and selling securities pursuant to the initial public offering without disclosing to investors that the underwriter defendants in the offering, including the lead underwriters, had solicited and received excessive and undisclosed commissions from certain investors. The suit seeks unspecified monetary damages and certification of a plaintiff class consisting of all persons who acquired shares of the Company's common stock between October 22, 1999 and June 12, 2001. The Company believes that the allegations are without merit and it intends to vigorously defend against the plantiffs' claims. As the litigation is in an initial stage, the Company is not able to predict the possible outcome of the suits and their ultimate effect, if any, on its financial condition. The Company is also subject to other legal proceedings and claims which arise in the ordinary course of its business. In the opinion of management, the amount of ultimate liability with respect to these actions will not materially affect the consolidated financial position or results from operations of the Company. Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations. This Form 10-Q contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended, that involve risks and uncertainties. All statements other than statements of historical information provided herein are forward-looking statements and may contain information about financial results, economic conditions, trends and known uncertainties. Our actual results could differ materially from those discussed in the forward-looking statements as a result of a number of factors, which include those discussed in this section and elsewhere in this report and the risks discussed in our other filings with the Securities and Exchange Commission. Readers are cautioned not to place undue reliance on these forward- looking statements, which reflect management's analysis, judgment, belief or expectation only as of the date hereof. We undertake no obligation to publicly reissue these forward-looking statements to reflect events or circumstances that arise after the date hereof. -10- Overview We provide outsourced Web hosting and managed application services for companies conducting business on the Internet, including enterprises and other businesses deploying Internet applications. Our goal is to help customers focus on their core competencies by outsourcing the management and hosting of their Web operations and applications, allowing customers to fundamentally improve the efficiency of their Web operations. We also provide related professional and consulting services. Our focus on enhanced management services, beyond basic co-location services, allows us to meet the expanding needs of businesses as their Web sites and Internet applications become more complex. We believe that we are one of only a relatively small number of companies that combine a highly scalable and developed infrastructure with experience, intellectual property, skill sets, processes and procedures for delivering managed hosting services. The cost for our services varies from customer to customer based on the number of managed servers and the nature, extent and level of services provided. We were incorporated in Delaware in December 1998 and are a 68.83% owned subsidiary of CMGI. In July 1998, we acquired Servercast Communications, L.L.C., a Delaware limited liability company and developer and integrator of Internet applications, for $1.0 million in notes, plus bridge notes receivable of $25,000 and $20,000 in acquisition costs. We acquired Servercast principally for its expertise in application management, online advertising, e-commerce, content management and streaming media. In February 2000, we acquired ClickHear, Inc. for consideration valued at approximately $4,693,000, including approximately $50,000 of direct costs of the acquisition. We acquired ClickHear principally for its expertise in streaming media management and development. Since January 31, 2000, our corporate headquarters has been located at 400 Minuteman Road, Andover, Massachusetts. Before this date, our corporate headquarters were shared with CMGI and several other CMGI affiliates. CMGI allocated rent, facility maintenance and service costs among these affiliates based upon headcount within each affiliate and within each department of each affiliate. Other services provided by CMGI to us included support for enterprise services, human resources and benefits and Internet marketing and business development. Actual expenses could have varied had we been operating on a stand- alone basis. Costs are allocated to us on the basis of the fair market value for the facilities used and the services provided. Through July 31, 2001, we operated two data centers in California and two data centers in Andover, Massachusetts. On July 31, 2001, we announced the closure of our two original data centers, one in Andover, Massachusetts and one in Scotts Valley, California. We derive our revenue primarily from managed hosting services, but within that framework, from a variety of services, including: Web site and Internet application hosting, which includes access to our state-of-the-art data centers, a range of bandwidth services, Content Distribution Network services, advance back-up options, managed storage and monitoring services; enhanced server management, which includes custom reporting, hardware options, network and application load balancing, system security, and the services of our technical account managers; specialized application management, which includes management of e-commerce and other sophisticated applications support services, including scalability testing, streaming services for managed hosting customers, databases and transaction processing services. We also derive revenue from related consulting and other professional services, and from providing a full suite of streaming services for the production, management, reporting, and tracking of live and on-demand web events. Revenue also includes income from the rental of equipment to customers, termination fees and one-time installation fees. Revenue is recognized in the period in which the services are performed. Installation fees are recognized ratably over the period of the customer contract. Previous to fiscal year 2001, installation revenue was recognized at the time installation services were provided. Our customer contracts generally are a one to three year commitment. -11- We have incurred significant net losses and negative cash flows from operations since our inception and, as of October 31, 2001 had an accumulated deficit of approximately $260 million. These losses primarily have been funded by CMGI through the issuance of common stock, preferred stock and convertible debt, our initial public offering and related underwriters' over-allotment in October 1999 and November 1999, respectively, and the sale-leaseback of certain assets. We intend to continue to invest in sales, marketing, promotion, technology and infrastructure development as we grow. We believe that we will continue to incur operating losses and negative cash flows from operations for at least the next fiscal year. Recent Developments In connection with an agreement dated October 29, 2001 among NaviSite, CMGI, Inc. (CMGI) and Compaq Financial Services Corporation (CFS), a wholly- owned subsidiary of Compaq Computer Corporation, we purchased certain equipment with a fair market value of $9.6 million, previously leased by us from CFS under operating lease agreements expiring through 2003, in exchange for a note payable in the face amount of approximately $35 million. As the fair market value of the equipment, based on a preliminary appraisal, was less than the associated debt obligation, we have recorded an asset impairment charge in the first quarter of fiscal 2002 of $25.4 million. We recorded the assets purchased and associated impairment charge effective August 1, 2001 with a corresponding obligation to CFS. Based on the terms of the $35 million obligation, interest accrues commencing on November 8, 2001. We imputed and recognized $1.1 million of interest for the first quarter of fiscal 2002. On November 8, 2001, in connection with the October 29, 2001 agreement, we received $20 million and $10 million in cash from CFS and CMGI, respectively, in exchange for six-year convertible notes payable in the face amounts of $20 million and $10 million to CFS and CMGI, respectively; making the total notes payable issued by us to CFS and CMGI approximately $55 million and $10 million, respectively. The notes require payment of interest only, at 12% per annum, for the first three years from the date of issuance and then repayment of principal and interest, on a straight-line basis, over the next three years until maturity on the sixth anniversary of the date of issuance. At our option, we may make interest payments (i) 100% in shares of NaviSite common stock, in the case of amounts owed to CMGI, through December 2007 and (ii) approximately 16.67% in shares of NaviSite common stock, in the case of amounts owed to CFS, through December 2003. The convertible notes payable are secured by substantially all of the assets of NaviSite and cannot be prepaid. Subject to NaviSite stockholder approval, the principal balances may be converted into NaviSite common stock at the option of the holders at any time prior to or at maturity at a conversion rate of $0.26 per share. The conversion rate of $0.26 results in beneficial conversion rights for both CMGI and CFS. The beneficial conversion rights have been fair valued at $6.5 million and $36.0 million for CMGI and CFS, respectively. The value of the beneficial conversions rights will be amortized over the life of the convertible notes payable. CMGI also converted its $80 million in aggregate principal outstanding under its existing notes payable, plus the accrued interest thereon, into approximately 14.7 million shares of NaviSite common stock. CMGI also converted approximately $16.2 million in other amounts due by NaviSite to CMGI into approximately 9.9 million shares of NaviSite common stock. -12- Holders of the convertible notes payable are entitled to both demand and "piggyback" registration rights, and CFS is entitled to anti-dilution protection under certain circumstances. The agreement with CFS also contains certain restrictive covenants, including but not limited to limitations on the issuance of additional debt, the sale of equity securities to affiliates and certain acquisitions and dispositions of assets. Subsequent to October 31, 2001, we finalized an agreement with an equipment lessor whereby we purchased all equipment previously held under operating lease for $4.3 million. The fair market value of the equipment at the time of purchase was $2.3 million; the difference between the fair market value of the equipment, based on a preliminary appraisal, and the purchase price has been recorded as an asset impairment charge for the three months ended October 31, 2001. THREE-MONTH PERIOD ENDED OCTOBER 31, 2001 COMPARED TO THE THREE-MONTH PERIOD ENDED OCTOBER 31, 2000 Revenue Our revenue from sales to related parties principally consists of sales of services to CMGI and other customers that are CMGI affiliates. In general, in pricing the services provided to CMGI and its affiliates, we have: negotiated the services and levels of service to be provided; calculated the price of the services at those service levels based on our then-current, standard prices; and, in exchange for customer referrals provided to us by CMGI, discounted these prices by 10%. In the three months ended October 31, 2001, we sold services to CMGI and CMGI affiliates totaling approximately $5.8 million, or 30.1% of revenue. Four of these customers accounted for approximately 33%, 25%, 14% and 13% of revenue, respectively. As of October 31, 2001, CMGI owned approximately 68.83% of our outstanding common stock, with the balance of our common stock owned by the public. Total revenue decreased 26.0% to approximately $19.3 million for the three months ended October 31, 2001, from approximately $26.0 million for the same period in 2000. The decrease is due primarily to a decrease in revenue from CMGI and CMGI affiliates of approximately $5.2 million, or 47%, combined with a decrease of approximately $1.5 million of revenue from unaffiliated customers. Revenue from unaffiliated customers decreased to approximately $13.5 million or 70% of total revenue for the three months ended October 31, 2001, from approximately $15.0 million or 58% of total revenue for the same period in 2000. The number of unaffiliated customers decreased 44% to 206 at October 31, 2001 from 366 as of October 31, 2000. During the three months ended October 31, 2001, we lost 77 customers, accounting for approximately $1.1 million or 6% of revenue for that period. The number of CMGI and CMGI affiliated customers decreased 62% to 10 at October 31, 2001 from 26 as of October 31, 2000. We will continue to focus our efforts to expand our revenues with new unaffiliated enterprise customers over the near term. However, there can be no assurance that we will be successful or that the industry trend towards outsourcing IT functions and Web hosting applications will continue in the future. Cost of Revenue Cost of revenue consists primarily of salaries and benefits for operations personnel, bandwidth fees and related Internet connectivity charges, equipment costs and related depreciation and costs to run our two data centers, such as rent and utilities. Included in the cost of revenue for the three months ended October 31, 2001 are asset impairment charges of approximately $27.4 million related to the purchase of assets previously held under operating lease with Compaq Financial Services and another equipment lessor. With the growth of our business, we expect the costs of revenue, excluding asset impairment charges, to increase in dollar terms but decline on a percentage of revenue basis. We also expect to achieve economies of scale as a result of spreading increased volume over fixed assets, increasing productivity and using new technological tools. For fiscal year 2002, we are anticipating that the cost of revenue, excluding asset impairment charges, will decrease in absolute dollars from fiscal year 2001 levels. The anticipated decrease is a result of our fiscal year 2001 restructuring efforts, which are expected to result in decreased labor costs and reduced equipment and infrastructure expenses going forward. We are currently negotiating with several leasing vendors to either purchase equipment under operating lease or terminate the leasing arrangement before the lease termination date. We cannot assure you that we will be successful in these efforts, but if we are, we expect to incur reduced equipment expenses in fiscal year 2002 as compared to fiscal year 2001. -13- Cost of revenue increased 52% to approximately $48.7 million for the three months ended October 31, 2001, from approximately $32.1 million for the same period in 2000. Excluding the $27.4 million asset impairment charge, cost of revenue for the three months ended October 31, 2001 would have been approximately $21.4 million, a decrease of approximately $10.7 million or 33% as compared to the same period in 2000. As a percentage of revenue, cost of revenue, excluding the asset impairment charge, decreased to 111% for the three months ended October 31, 2001, from 123% for the same period in 2000. The dollar value increase in cost of revenue is primarily due to the $27.4 million asset impairment charge related to the buy-out of certain operating leases. This is offset by a decrease in head count, salaries and related costs, to approximately $4.7 million, or 24% of revenue, for the three months ended October 31, 2001, from approximately $10.5 million, or 40% of revenue, for the same period in 2000, resulting from the realization of labor efficiencies and headcount reductions; and a decrease in equipment costs to approximately $10.6 million for the three months ended October 31, 2001, from approximately $13.1 million for the same period in 2000, resulting from the buyout of certain operating leases. We currently have certain equipment which is not in service due to the decrease in our customer base. We are currently evaluating this equipment in order to determine if it is impaired. We anticipate this process to be completed in the second fiscal quarter of 2002 and, as such, any resulting asset impairment charge would be recognized in the second fiscal quarter of 2002. Gross Margin The gross margin decreased to approximately (153%) of total revenue for the three months ended October 31, 2001, from approximately (23%) of total revenue for the same period in 2000. Excluding the $27.4 million asset impairment charge, the gross margin improved to (11%). This improvement in the gross margin, for the three months ended October 31, 2001, as compared to the same period in 2000, is a direct result of our restructuring efforts. These restructuring efforts have resulted in lower labor costs through increased efficiencies and headcount reductions and reduced equipment expenses resulting from the buyout of certain operating leases. We typically make "up-front" fixed investments in both equipment and personnel and the costs are leveraged across our data centers. We anticipate that our gross margins will continue to improve, based on current estimates and expectations and barring unforeseen circumstances, as our occupancy rate increases and we achieve higher operational efficiencies and economies of scale. Operating Expenses Product Development. Product development expenses consist mainly of salaries and related costs. Our product development staff focuses on Internet applications and network architecture. This group identifies new Internet application software offerings, incorporates these new offerings into our suite of service offerings and positions these new offerings for marketing, sale and deployment. Our product development group also implements the various technologies, including network storage and back-up, that provide the infrastructure for both our internal network and the solutions we offer our customers. We believe that increased investment in product development is critical to attaining our strategic objectives and maintaining our competitive edge. For fiscal year 2002, we expect product development expenses to decline on a percentage of revenue basis. Product development expenses decreased 32% to approximately $2.0 million for the three months ended October 31, 2001, from approximately $2.9 million for the same period in 2000. As a percentage of revenue, product development expenses decreased slightly to 10% in the three months ended October 31, 2001, from 11% for the same period in 2000. The dollar value decrease in product development expenses is primarily related to a reduction in usage of outside consultants combined with a reduction in headcount costs resulting from the decrease in product development personnel as of October 31, 2001 to 20, from 64 employees for the same period in 2000, offset by an increase in equipment and software costs. -14- Selling and Marketing. Selling and marketing expenses consist primarily of salaries and related benefits, commissions and marketing expenses such as advertising, product literature, trade shows, marketing and direct mail programs. For fiscal 2002, we expect selling and marketing expenses to decline in dollar terms. We continue to make targeted investments in areas that promote brand recognition and increase new customer acquisitions. We intend to accomplish this by adding capabilities in our direct sales and marketing organizations, building leveraged distribution channels with selected technology partners and increasing spending in targeted PR and marketing programs. Selling and marketing expenses decreased 68% to approximately $2.6 million for the three months ended October 31, 2001, from approximately $8.1 million for the same period in 2000. As a percentage of revenue, selling and marketing expenses decreased to 14% of total revenue for the three months ended October 31, 2001 from 31% of total revenue for the same period in 2000. The dollar value decrease is due primarily to reduced headcount, related salaries and commissions, and decreased expenses for marketing programs, advertising and product literature. General and Administrative. General and administrative expenses include the costs of financial, leasing, human resources, IT and administrative personnel, professional services, bad debt, and corporate overhead. Also included are intercompany charges from CMGI for human resource support and business development. With the growth of our business, we expect the dollar value of these expenses to increase, but decline on a percentage of revenue basis, as we hire additional personnel and incur additional costs related to the growth of our business. General and administrative expenses increased 15% to approximately $6.8 million for the three months ended October 31, 2001, from approximately $6.0 million for the same period in 2000. As a percentage of revenue, general and administrative expenses increased to 35% of total revenue for the three months ended October 31, 2001 from 23% of total revenue for the same period in 2000. The dollar value increase in general and administrative expenses is primarily due to an increase in intercompany charges in the amount of $1.1 million and legal, professional fees in the amount of $1.2 million, offset by a decrease in headcount related expenses and salaries in the amount of $1.5 million. For fiscal year 2002, we are anticipating a decrease in general and administrative expense resulting from the fiscal year 2001 restructuring, lower labor levels and decreased bad debt expense. Interest Income Interest income decreased to approximately $164,000 for three months ended October 31, 2001, from approximately $874,000 for the same period in 2000. The decrease is due primarily to the lower average cash on hand due to operating requirements during the fiscal year. Interest Expense Interest expense increased to approximately $3.6 million for the three months ended October 31, 2001, from approximately $949,000 from the same period in 2000. This increase is due primarily to interest on the $80.0 million CMGI Notes and related warrant amortization and other long-term obligations. -15- Liquidity and Capital Resources Since our inception, our operations have been funded primarily by CMGI through the issuance of common stock, preferred stock and convertible debt, our initial public offering, the issuance of preferred stock to strategic investors, and related underwriters' over-allotment in October 1999 and November 1999, respectively. Our cash and cash equivalents decreased to $12.2 million at October 31, 2001 from $22.2 million at July 31, 2001 and we had a working capital deficit of $23.0 million for at October 31, 2001. Net cash used for operating activities for the three months ended October 31, 2001 amounted to $9.5 million, resulting primarily from net operating losses, increases in accounts receivable, and decreases in accounts payable and deferred revenue, partially offset by increases in accrued expenses, amounts due to CMGI, bad debt expense, and depreciation and amortization and the asset impairment charge. Net cash used in investing activities was $240,000 for the three months ended October 31, 2001, which was primarily associated with the acquisition of property and equipment and the reduction of restricted cash. Net cash used by financing activities was $242,000 for the three months ended October 31, 2001, which was primarily associated with the repayment of capital lease and financed software obligations. In connection with an agreement dated October 29, 2001 among NaviSite, CMGI, Inc. (CMGI) and Compaq Financial Services Corporation (CFS), a wholly- owned subsidiary of Compaq Computer Corporation, we purchased certain equipment with a fair market value of $9.6 million, previously leased by us from CFS under operating lease agreements expiring through 2003, in exchange for a note payable in the face amount of approximately $35 million. As the fair market value of the equipment, based on a preliminary appraisal, was less than the associated debt obligation, we have recorded an asset impairment charge in the first quarter of fiscal 2002 of $25.4 million. We recorded the assets purchased and associated impairment charge effective August 1, 2001 with a corresponding obligation to CFS. Based on the terms of the $35 million obligation, interest accrues commencing on November 8, 2001. We imputed and recognized $1.1 million of interest for the first quarter of fiscal 2002. On November 8, 2001, in connection with the October 29, 2001 agreement, we received $20 million and $10 million in cash from CFS and CMGI, respectively, in exchange for six-year convertible notes payable in the face amounts of $20 million and $10 million to CFS and CMGI, respectively making the total notes payable issued by us to CFS and CMGI approximately $55 million and $10 million, respectively. The notes require payment of interest only, at 12% per annum, for the first three years from the date of issuance and then repayment of principal and interest, on a straight-line basis, over the next three years until maturity on the sixth anniversary of the date of issuance. At our option, we may make interest payments (i) 100% in shares of NaviSite common stock, in the case of amounts owed to CMGI, through December 2007 and (ii) approximately 16.67% in shares of NaviSite common stock, in the case of amounts owed to CFS, through December 2003. The convertible notes payable are secured by substantially all of the assets of NaviSite and cannot be prepaid. Subject to NaviSite stockholder approval, the principal balances may be converted into NaviSite common stock at the option of the holders at any time prior to or at maturity at a conversion rate of $0.26 per share. The conversion rate of $0.26 results in beneficial conversion rights for both CMGI and CFS. The beneficial conversion rights have been fair valued at $6.5 million and $36.0 million for CMGI and CFS, respectively. The value of the beneficial conversions rights will be amortized over the life of the convertible notes payable. CMGI also converted its $80 million in aggregate principal outstanding under its existing notes payable, plus the accrued interest thereon, into approximately 14.7 million shares of NaviSite common stock. CMGI also converted approximately $16.2 million in other amounts due by NaviSite to CMGI into approximately 9.9 million shares of NaviSite common stock. Holders of the convertible notes payable are entitled to both demand and "piggyback" registration rights, and CFS is entitled to anti-dilution protection under certain circumstances. The agreement with CFS also contains certain restrictive covenants, including but not limited to limitations on the issuance of additional debt, the sale of equity securities to affiliates and certain acquisitions and dispositions of assets. -16- During the renegotiations of the equipment lease obligations, we did not make certain scheduled lease payments to certain vendors. Our total remaining lease obligation to these vendors as of October 31, 2001 was approximately $57 million. Of this amount, approximately $27 million was restructured in the CFS agreement, approximately $10 million in the lease buyout from an equipment vendor and approximately $4.3 million was either restructured or bought out from three other equipment vendors. We have been notified by certain other lessors that we are in default of the respective lease agreements. We are currently negotiating with these vendors. Remedies under these leases, if the event of default is not cured, include the demand of all remaining lease payments under the original lease terms, payment of stipulated loss amounts or return of the underlying equipment. We currently anticipate that our available cash resources at October 31, 2001 combined with the cash to be received from CMGI and CFS, as described above will be sufficient to meet our anticipated needs, barring unforeseen circumstances, for working capital and capital expenditures over the next nine months. However, we may need to raise additional funds in order to develop new, or enhance existing, services or products, to respond to competitive pressures, to acquire complementary businesses, products or technologies or to continue as a going concern. In addition, on a long-term basis, we may require additional external financing for working capital and capital expenditures through credit facilities, sales of additional equity or other financing vehicles. Under our arrangement with CFS, we must obtain their consent in order to issue debt securities or sell shares of our common stock to affiliates. We may not receive their consent. If additional funds are raised through the issuance of equity or convertible debt securities, -17- the percentage ownership of our stockholders will be reduced and our stockholders may experience additional dilution. We cannot assure you that additional financing will be available on terms favorable to us, if at all. If adequate funds are not available or are not available on acceptable terms, our ability to fund our expansion, take advantage of unanticipated opportunities, develop or enhance services or products or otherwise respond to competitive pressures would be significantly limited. INFLATION We believe that our revenue and results from operations have not been significantly impacted by inflation. Additional Risk Factors That May Affect Future Results: The risks and uncertainties described below are not the only risks we face. Additional risks and uncertainties not presently known to us or that are currently deemed immaterial may also impair our business operations. If any of the following risks actually occur, our financial condition and operating results could be materially adversely affected. WE HAVE A HISTORY OF OPERATING LOSSES AND EXPECT FUTURE LOSSES. We cannot assure you that we will ever achieve profitability on a quarterly or annual basis or, if we achieve profitability, that it will be sustainable. We were organized in 1996 by CMGI to support the networks and host the Web sites of CMGI and a number of CMGI affiliates. It was not until the fall of 1997 that we began providing Web site hosting and Internet application management services to companies unaffiliated with CMGI. Since our inception in 1996, we have experienced operating losses and negative cash flows for each quarterly and annual period. As of October 31, 2001, we had an accumulated deficit of $260 million. We anticipate increased expenses as we continue to improve our infrastructure, introduce new services, enhance our application management expertise, expand our sales and marketing efforts, and pursue additional industry relationships. As a result, we expect to incur operating losses for at least the next fiscal year. FLUCTUATIONS IN OUR QUARTERLY OPERATING RESULTS MAY NEGATIVELY IMPACT OUR STOCK PRICE. Our quarterly operating results may fluctuate significantly in the future as a result of a variety of factors, many of which are outside our control. These factors include: reduction of market demand and or acceptance for our Web site and Internet application hosting and management services; oversupply of data center space in the industry; our ability to develop, market and introduce new services on a timely basis; downward price adjustments by our competitors; changes in the mix of services provided by our competitors; technical difficulties or system downtime affecting the Internet generally or our hosting operations specifically; our ability to meet any increased technological demands of our customers; the amount and timing of costs related to our marketing efforts and service introductions; and economic conditions specific to the Internet application service provider industry. Our operating results for any particular quarter may fall short of our expectations or those of investors or securities analysts. In this event, the market price of our common stock would be likely to fall. -18- CMGI IS CURRENTLY A MAJORITY STOCKHOLDER, AND CFS IS A POTENTIAL MAJORITY STOCKHOLDER, AND BOTH MAY HAVE INTERESTS THAT CONFLICT WITH THE INTERESTS OF OUR OTHER STOCKHOLDERS. As of October 31, 2001, CMGI beneficially owned approximately 76.3% of our outstanding common stock. Accordingly, CMGI has the power, acting alone, to elect a majority of our board of directors and has the ability to determine the outcome of any corporate actions requiring stockholder approval, regardless of how our other stockholders may vote. Under Delaware law, CMGI may exercise its voting power by written consent, without convening a meeting of the stockholders, meaning that CMGI could affect a sale or merger of our company without prior notice to, or the consent of, our other stockholders. CMGI's interests could conflict with the interests of our other stockholders. The possible need of CMGI to maintain control of us in order to avoid becoming a registered investment company could influence future decisions by CMGI as to the disposition of any or all of its ownership position in our company. CMGI would be subject to numerous regulatory requirements with which it would have difficulty complying if it were required to register as an investment company. As a result, CMGI may be motivated to maintain at least a majority ownership position in us, even if our other stockholders might consider a sale of control of our company to be in their best interests. As long as it is a majority stockholder, CMGI has contractual rights to purchase shares in any of our future financing sufficient to maintain its majority ownership position. CMGI's ownership may have the effect of delaying, deferring or preventing a change in control of our company or discouraging a potential acquirer from attempting to obtain control of us, which in turn could adversely affect the market price of our common stock. On November 8, 2001, in conjunction with the restructuring of certain of our lease obligations, we issued convertible notes which, upon conversion, would give CFS a controlling interest in NaviSite. Should CFS elect to convert its $55 million in convertible notes into our common stock and CMGI elect not to convert, CFS would own approximately 211,897,436 shares of our common stock, which, based on our capitalization as of November 8, 2001, would be approximately 71% of our then outstanding shares of common stock. In the event both CFS and CMGI elect to convert their notes into our common stock, CFS would own approximately 63% of our common stock and CMGI would own approximately 28% of our common stock. Accordingly, if CFS converts these notes to shares of our common stock, CFS would have the power, acting alone, to elect a majority of our board of directors and would have the ability to determine the outcome of any corporate actions requiring stockholder approval regardless of how our other stockholders may vote. If CFS becomes a majority stockholder, it may have interests that conflict with the interests of our other stockholders, as described above for CMGI. A SIGNIFICANT PORTION OF OUR REVENUE CURRENTLY IS GENERATED BY SERVICES PROVIDED TO CMGI AND COMPANIES AFFILIATED WITH CMGI, AND THE LOSS OF THIS REVENUE WOULD SUBSTANTIALLY IMPAIR THE GROWTH OF OUR BUSINESS. We anticipate that we will continue to receive a significant portion of our revenue in the future from CMGI and CMGI affiliates. CMGI and CMGI affiliates accounted for approximately 30% of our revenue in the quarter ended October 31, 2001 and approximately 35% of our revenue for the fiscal year ended July 31, 2001. We cannot assure you that revenues generated by CMGI and CMGI affiliates will continue or that we will be able to secure business from unaffiliated customers to replace this revenue in the future. The loss of revenue from CMGI and CMGI affiliates, or our inability to replace this operating revenue, would substantially impair the growth of our business. During the three months ended October 31, 2001, we lost 77 customers, accounting for approximately $1.1 million or 6% of revenue for that period. OUR ABILITY TO GROW OUR BUSINESS WOULD BE SUBSTANTIALLY IMPAIRED IF WE WERE UNABLE TO OBTAIN, ON COMMERCIALLY REASONABLE TERMS, CERTAIN EQUIPMENT THAT IS CURRENTLY PROVIDED UNDER LEASES. Certain of the equipment that we use or provide -19- to our customers for their use in connection with our services is provided under lease. We or our customers will have to obtain this equipment for new leases and renewal of existing leases directly, on a stand alone basis. Our business would be substantially impaired if we were unable to obtain or continue these leases on commercially reasonable terms. WE ARE ATTEMPTING TO RENEGOTIATE CERTAIN LEASE OBLIGATIONS AND WE MAY NOT BE SUCCESSFUL. During the renegotiations of the equipment lease obligations, we did not make certain scheduled lease payments to certain vendors. Our total remaining lease obligation to these vendors as of October 31, 2001 was approximately $57 million. Of this amount, approximately $27 million was restructured in the CFS agreement and approximately $10 million in the lease buyout from another equipment vendor. We have been notified by certain other lessors that we are in default of the respective lease agreements. We are currently negotiating with these vendors. Remedies under these leases, if the event of default is not cured, include the demand of all remaining lease payments under the original lease terms, payment of stipulated loss amounts or return of the underlying equipment. IF THE MARKET FOR INTERNET COMMERCE AND COMMUNICATION DOES NOT CONTINUE, OR IT CONTINUES TO DECREASE, THERE MAY BE INSUFFICIENT DEMAND FOR OUR SERVICES, AND AS A RESULT, OUR BUSINESS STRATEGY MAY NOT BE SUCCESSFUL. The increased use of the Internet for retrieving, sharing and transferring information among businesses and consumers has developed only recently, and the market for the purchase of products and services over the Internet is new and emerging. If acceptance and growth of the Internet as a medium for commerce and communication does not continue, our business strategy may not be successful because there may not be a continuing market demand for our Web site and Internet application hosting and management services. Our growth could be substantially impaired if the market for Internet application services fails to continue to develop or if we cannot continue to achieve broad market acceptance. The market for Internet application services has recently developed and is evolving. OUR ABILITY TO SUCCESSFULLY MARKET OUR SERVICES COULD BE SUBSTANTIALLY IMPAIRED IF WE ARE UNABLE TO DEPLOY NEW INTERNET APPLICATIONS OR IF NEW INTERNET APPLICATIONS DEPLOYED BY US PROVE TO BE UNRELIABLE, DEFECTIVE OR INCOMPATIBLE. We cannot assure you that we will not experience difficulties that could delay or prevent the successful development, introduction or marketing of Internet application services in the future. If any newly introduced Internet applications suffer from reliability, quality or compatibility problems, market acceptance of our services could be greatly hindered and our ability to attract new customers could be adversely affected. We cannot assure you that new applications deployed by us will be free from any reliability, quality or compatibility problems. If we incur increased costs or are unable, for technical or other reasons, to host and manage new Internet applications or enhancements of existing applications, our ability to successfully market our services could be substantially impaired. -20- THE MARKET WE SERVE IS HIGHLY COMPETITIVE, WE MAY LACK THE FINANCIAL AND OTHER RESOURCES, EXPERTISE OR CAPABILITY NEEDED TO CAPTURE INCREASED MARKET SHARE OR MAINTAIN MARKET SHARE. We compete in the Internet application service market. This market is rapidly evolving, highly competitive and likely to be characterized by over capacity and industry consolidation. We believe that participants in this market must grow rapidly and achieve a significant presence to compete effectively. Our business is not as developed as that of many of our competitors. Many of our competitors have substantially greater financial, technical and market resources, greater name recognition and more established relationships in the industry. We may lack the financial and other resources, expertise or capability needed to capture increased market share in this environment in the future. ANY INTERRUPTIONS IN, OR DEGRADATION OF, OUR PRIVATE TRANSIT INTERNET CONNECTIONS COULD RESULT IN THE LOSS OF CUSTOMERS OR HINDER OUR ABILITY TO ATTRACT NEW CUSTOMERS. Our customers rely on our ability to move their digital content as efficiently as possible to the people accessing their Web sites and Internet applications. We utilize our direct private transit Internet connections to major backbone providers as a means of avoiding congestion and resulting performance degradation at public Internet exchange points. We rely on these telecommunications network suppliers to maintain the operational integrity of their backbones so that our private transit Internet connections operate effectively. INCREASED COSTS ASSOCIATED WITH OUR PRIVATE TRANSIT INTERNET CONNECTIONS COULD RESULT IN THE LOSS OF CUSTOMERS OR SIGNIFICANT INCREASES IN OPERATING COSTS. Our private transit Internet connections are already more costly than alternative arrangements commonly utilized to move Internet traffic. If providers increase the pricing associated with utilizing their bandwidth, we may be required to identify alternative methods to distribute our customers' digital content. We cannot assure you that our customers will continue to be willing to pay the higher costs associated with direct private transit or that we could effectively move to another network approach. If we were unable to access alternative networks to distribute our customers' digital content on a cost- effective basis or to pass any additional costs on to our customers, our operating costs would increase significantly. IF WE ARE UNABLE TO MAINTAIN EXISTING AND DEVELOP ADDITIONAL RELATIONSHIPS WITH INTERNET APPLICATION SOFTWARE VENDORS, THE SALE, MARKETING AND PROVISION OF OUR INTERNET APPLICATION SERVICES MAY BE UNSUCCESSFUL. We believe that to penetrate the market for Web site and Internet application hosting and management services we must maintain existing and develop additional relationships with industry-leading Internet application software vendors and other third parties. We license or lease select software applications from Internet application software vendors. The loss of our ability to continually obtain and utilize any of these applications could materially impair our ability to provide services to our customers or require us to obtain substitute software applications of lower quality or performance standards or at greater cost. In addition, because we generally license applications on a non-exclusive basis, our competitors may license and utilize the same software applications. In fact, many of the companies with which we have strategic relationships currently have, or could enter into, similar license agreements with our competitors or prospective competitors. We cannot assure you that software applications will continue to be available to us from Internet application software vendors on -21- commercially reasonable terms. If we are unable to identify and license software applications which meet our targeted criteria for new application introductions, we may have to discontinue or delay introduction of services relating to these applications. WE PURCHASE FROM A LIMITED NUMBER OF SUPPLIERS KEY COMPONENTS OF OUR INFRASTRUCTURE, INCLUDING NETWORKING EQUIPMENT. We cannot assure you that we will have the necessary hardware or parts on hand or that our suppliers will be able to provide them in a timely manner in the event of equipment failure. Our dependency to obtain and continue to maintain the necessary hardware or parts on a timely basis could result in sustained equipment failure and a loss of revenue due to customer loss or claims for service credits under our service level guarantees. Our inability to scale our infrastructure or manage our customer growth and the related expansion of our operations could result in decreased revenue and continued operating losses. In order to service our customer base, we will need to continue to improve and expand our network infrastructure. Our ability to continue to meet the needs of a substantial number of customers while maintaining superior performance is largely unproven. If our network infrastructure is not scalable, we may not be able to provide our services to additional customers, which would result in decreased revenue. OUR CUSTOMER BASE INCLUDES A SIGNIFICANT NUMBER OF DOT.COM BUSINESSES THAT FACE INCREASED RISK OF LOSS OF FUNDING DEPENDING UPON THE AVAILABILITY OF PRIVATE AND/OR PUBLIC FUNDING. Many of our customers are small start-up Internet based businesses that have traditionally been initially funded by venture capital firms and then through public securities offerings. If the market for technology and Internet based businesses is not supported by the private investors who have funded these customers, we face the risk that these customers may cease, curtail or limit Web site operations hosted by us. We have experienced and may continue to experience a loss of revenue associated with these customers and will then have to increase sales to other businesses using the Internet in order to preserve and grow our revenue. YOU MAY EXPERIENCE DILUTION BECAUSE OF OUR RECENT FINANCING ARRANGEMENTS WITH CFS AND CMGI. The financing arrangement, as of October 29, 2001, with CFS and CMGI includes terms that allow CFS and CMGI at their discretion, to convert the debt obligation of $65 million into our common stock at a conversion price of $0.26 per share, subject to our stockholder approval. This conversion would increase the number of shares of our common stock issued by approximately 250 million shares. In addition, we may pay a portion of interest due to CFS and all interest due to CMGI with our common shares. Moreover, if additional funds are raised through the issuance of additional equity or convertible debt securities, your percentage of ownership in us will be reduced and you may experience additional dilution. In certain circumstances, if we issue equity or convertible debt securities at values below those provided to CFS, we must issue CFS additional shares of our common stock which will further dilute existing stockholders. FUNDING MAY NOT BE AVAILABLE TO US ON FAVORABLE TERMS, IF AT ALL. We may need to raise additional funds from time to time and we cannot assure you that additional financing will be available on terms favorable to us, if at all. In -22- addition, pursuant to our financing arrangements with CFS as of October 29, 2001, we may need to obtain approval from CFS for incremental funding, and we may not obtain this approval for CFS. OUR NETWORK INFRASTRUCTURE COULD FAIL, WHICH WOULD IMPAIR OUR ABILITY TO PROVIDE GUARANTEED LEVELS OF SERVICE AND COULD RESULT IN SIGNIFICANT OPERATING LOSSES. To provide our customers with guaranteed levels of service, we must operate our network infrastructure 24 hours a day, seven days a week without interruption. In order to operate in this manner, we must protect our network infrastructure, equipment and customer files against damage from human error, natural disasters, unexpected equipment failure, power loss or telecommunications failures, sabotage or other intentional acts of vandalism. Even if we take precautions, the occurrence of a natural disaster, equipment failure or other unanticipated problem at one or more of our data centers could result in interruptions in the services we provide to our customers. We cannot assure you that our disaster recovery plan will address all, or even most, of the problems we may encounter in the event of such a disaster. We have experienced service interruptions in the past, and any future service interruptions could: require us to spend substantial amounts of money to replace equipment or facilities; entitle customers to claim service credits under our service level guarantees; cause customers to seek damages for losses incurred; or make it more difficult for us to attract new customers, retain current customers or enter into additional strategic relationships. Any of these occurrences could result in significant operating losses. THE MISAPPROPRIATION OF OUR PROPRIETARY RIGHTS COULD RESULT IN THE LOSS OF OUR COMPETITIVE ADVANTAGE IN THE MARKET. We rely on a combination of trademark, service mark, copyright and trade secret laws and contractual restrictions to establish and protect our proprietary rights. We do not own any patents that would prevent or inhibit competitors from using our technology or entering our market. We cannot assure you that the contractual arrangements or other steps taken by us to protect our proprietary rights will prove sufficient to prevent misappropriation of our proprietary rights or to deter independent, third-party development of similar proprietary assets. In addition, we provide our services in other countries where the laws may not afford adequate protection for our proprietary rights. THIRD-PARTY INFRINGEMENT CLAIMS AGAINST OUR TECHNOLOGY SUPPLIERS, CUSTOMERS OR US COULD RESULT IN DISRUPTIONS IN SERVICE, THE LOSS OF CUSTOMERS OR COSTLY AND TIME-CONSUMING LITIGATION. We license or lease most technologies used in the Internet application services that we offer. Our technology suppliers may become subject to third-party infringement or other claims and assertions, which could result in their inability or unwillingness to continue to license their technology to us. We expect that we and our customers increasingly will be subject to third-party infringement claims as the number of Web sites and third- party service providers for Web-based businesses grows. In addition, we have received notices alleging that our service marks infringe the trademark rights of third parties. We cannot assure you that third parties will not assert claims against us in the future or that these claims will not be successful. Any infringement claim as to our technologies or services, regardless of its merit, could result in delays in service, installation or upgrades, the loss of customers or costly and time-consuming litigation, or require us to enter into royalty or licensing agreements. -23- THE LOSS OF KEY OFFICERS, KEY MANAGEMENT AND OTHER PERSONNEL COULD IMPAIR OUR ABILITY TO SUCCESSFULLY EXECUTE OUR BUSINESS STRATEGY, BECAUSE WE SUBSTANTIALLY RELY ON THEIR EXPERIENCE AND MANAGEMENT SKILLS, OR COULD JEOPARDIZE OUR ABILITY TO CONTINUE TO PROVIDE SERVICE TO OUR CUSTOMERS. We believe that the continued service of key personnel, including Tricia Gilligan, our President and Chief Executive Officer, is a key component of the future success of our business. None of our key officers or personnel is currently a party to an employment agreement with us. This means that any officer or employee can terminate his or her relationship with us at any time. In addition, we do not carry life insurance for any of our key personnel to insure our business in the event of their death. In addition, the loss of key members of our sales and marketing teams or key technical service personnel could jeopardize our positive relations with our customers. Any loss of key technical personnel would jeopardize the stability of our infrastructure and our ability to provide the guaranteed service levels our customers expect. On July 31, 2001, we initiated a reduction in force eliminating 126 full-and part-time employees, representing approximately 25 percent of our total staff. We also announced the departure of 7 of 13 vice presidents, in the areas of sales, human resources, international, strategic planning, managed services, marketing and technology planning, as well as our general counsel. In addition, since July 31, 2001, Joel B. Rosen, our then Chief Executive Officer, and Kenneth W. Hale, our then Chief Financial Officer, have left our company. Although further reductions are not presently anticipated, we cannot assure you that future reductions or departures will not occur in the future. IF WE FAIL TO ATTRACT OR RETAIN SKILLED PERSONNEL, OUR ABILITY TO PROVIDE WEB SITE AND INTERNET APPLICATION MANAGEMENT AND TECHNICAL SUPPORT MAY BE LIMITED, AND AS A RESULT, WE MAY BE UNABLE TO ATTRACT CUSTOMERS. Our business requires individuals with significant levels of Internet application expertise, in particular to win consumer confidence in outsourcing the hosting and management of mission-critical applications. Qualified technical personnel are likely to remain a limited resource for the foreseeable future. We may not be able to retain or hire the necessary personnel to implement our business strategy or may need to provide higher compensation to such personnel than we currently anticipate. ANY FUTURE ACQUISITIONS WE MAKE OF COMPANIES OR TECHNOLOGIES MAY RESULT IN DISRUPTIONS TO OUR BUSINESS OR DISTRACTIONS OF OUR MANAGEMENT DUE TO DIFFICULTIES IN ASSIMILATING ACQUIRED PERSONNEL AND OPERATIONS. Our business strategy contemplates future acquisitions of complementary technologies. If we do pursue additional acquisitions, our risks may increase because our ongoing business may be disrupted and management's attention and resources may be diverted from other business concerns. In addition, through acquisitions, we may enter into markets or market segments in which we have limited prior experience. ONCE WE COMPLETE AN ACQUISITION, WE WILL FACE ADDITIONAL RISKS. These risks include: difficulty assimilating acquired operations, technologies and personnel; inability to retain management and other key personnel of the acquired business; and changes in management or other key personnel that may harm relationships with the acquired business's customers and employees. We cannot assure you that any acquisitions will be successfully identified and completed or that, if one or more acquisitions are completed, the acquired business, assets or technologies will generate sufficient revenue to offset the associated costs or other adverse effects. -24- THE EMERGENCE AND GROWTH OF A MARKET FOR OUR INTERNET APPLICATION SERVICES WILL BE IMPAIRED IF THIRD PARTIES DO NOT CONTINUE TO DEVELOP AND IMPROVE THE INTERNET INFRASTRUCTURE. The recent growth in the use of the Internet has caused frequent periods of performance degradation, requiring the upgrade of routers and switches, telecommunications links and other components forming the infrastructure of the Internet-by-Internet service providers and other organizations with links to the Internet. Any perceived degradation in the performance of the Internet as a means to transact business and communicate could undermine the benefits and market acceptance of our Web site and Internet application hosting and management services. Our services are ultimately limited by, and dependent upon, the speed and reliability of hardware, communications services and networks operated by third parties. Consequently, the market for our Internet application services will be impaired if improvements are not made to the entire Internet infrastructure to alleviate overloading and congestion. WE COULD BE SUBJECT TO INCREASED OPERATING COSTS, AS WELL AS CLAIMS, LITIGATION OR OTHER POTENTIAL LIABILITY, IN CONNECTION WITH RISKS ASSOCIATED WITH INTERNET SECURITY AND THE SECURITY OF OUR SYSTEMS. A significant barrier to the growth of e-commerce and communications over the Internet has been the need for secure transmission of confidential information. Several of our Internet application services utilize encryption and authentication technology licensed from third parties to provide the protections necessary to ensure secure transmission of confidential information. We also rely on security systems designed by third parties and the personnel in our network operations centers to secure those data centers. Any unauthorized access, computer viruses, accidental or intentional actions and other disruptions could result in increased operating costs. For example, we may incur additional significant costs to protect against these interruptions and the threat of security breaches or to alleviate problems caused by such interruptions or breaches, and we expect to expend additional financial resources in the future to equip our data centers with enhanced security measures. If a third party were able to misappropriate a consumer's personal or proprietary information, including credit card information, during the use of an application solution provided by us, we could be subject to claims, litigation or other potential liability. WE MAY BECOME SUBJECT TO BURDENSOME GOVERNMENT REGULATION AND LEGAL UNCERTAINTIES THAT COULD SUBSTANTIALLY IMPAIR OUR BUSINESS OR EXPOSE US TO UNANTICIPATED LIABILITIES. It is likely that laws and regulations directly applicable to the Internet or to Internet application service providers may be adopted. These laws may cover a variety of issues, including user privacy and the pricing, characteristics and quality of products and services. The adoption or modification of laws or regulations relating to commerce over the Internet could substantially impair the growth of our business or expose us to unanticipated liabilities. Moreover, the applicability of existing laws to the Internet and Internet application service providers is uncertain. These existing laws could expose us to substantial liability if they are found to be applicable to our business. For example, we provide services over the Internet in many states in the United States and elsewhere and facilitate the activities of our customers in such jurisdictions. As a result, we may be required to qualify to do business, be subject to taxation or be subject to other laws and regulations in these jurisdictions, even if we do not have a physical presence, employees or property there. -25- WE MAY BE SUBJECT TO LEGAL CLAIMS IN CONNECTION WITH THE INFORMATION DISSEMINATED THROUGH OUR NETWORK, WHICH COULD HAVE THE EFFECT OF DIVERTING MANAGEMENT'S ATTENTION AND REQUIRE US TO EXPEND SIGNIFICANT FINANCIAL RESOURCES. We may face potential direct and indirect liability for claims of defamation, negligence, copyright, patent or trademark infringement, violation of securities laws and other claims based on the nature and content of the materials disseminated through our network. For example, lawsuits may be brought against us claiming that content distributed by some of our current or future customers may be regulated or banned. In these and other instances, we may be required to engage in protracted and expensive litigation that could have the effect of diverting management's attention and require us to expend significant financial resources. Our general liability insurance may not necessarily cover any of these claims or may not be adequate to protect us against all liability that may be imposed. In addition, on a limited number of occasions in the past, businesses, organizations and individuals have sent unsolicited commercial e-mails from servers hosted at our facilities to a number of people, typically to advertise products or services. This practice, known as spamming, can lead to complaints against service providers that enable such activities, particularly where recipients view the materials received as offensive. We have in the past received, and may in the future receive, letters from recipients of information transmitted by our customers objecting to such transmission. Although we prohibit our customers by contract from spamming, we cannot assure you that our customers will not engage in this practice, which could subject us to claims for damages. THE MARKET PRICE OF OUR COMMON STOCK MAY EXPERIENCE EXTREME PRICE AND VOLUME FLUCTUATIONS. The market price of our common stock may fluctuate substantially due to a variety of factors, including: any actual or anticipated fluctuations in our financial condition and operating results; public announcements concerning us or our competitors, or the Internet industry; the introduction or market acceptance of new service offerings by us or our competitors; changes in industry research analysts' earnings estimates; changes in accounting principles; sales of our common stock by existing stockholders; and the loss of any of our key personnel. In addition, the stock market has experienced extreme price and volume fluctuations. The market prices of the securities of technology and Internet- related companies have been especially volatile. This volatility often has been unrelated to the operating performance of particular companies. In the past, securities class action litigation often has been brought against companies that experience volatility in the market price of their securities. Whether or not meritorious, litigation brought against us could result in substantial costs and a diversion of management's attention and resources. OUR COMMON STOCK MAY BE DELISTED FROM NASDAQ. On September 5, 2001, we received a deficiency notice from Nasdaq indicating that our common stock had failed to maintain a minimum bid price of $1.00 over the previous 30 consecutive trading days and that we had until December 4, 2001 to regain compliance with Nasdaq's listing requirements. Nasdaq informed us that if we failed to demonstrate compliance with Nasdaq's listing requirements on or before December 4, 2001, Nasdaq would provide us with written notification that it had determined that we do not meet the standards for continued listing, and our -26- securities would be delisted from Nasdaq. However, on September 27, 2001, Nasdaq announced that it had suspended its minimum bid and market value of public float requirements for continued listing until January 2, 2002. Nasdaq adopted this measure to help companies remain listed in view of the extraordinary market conditions following the tragedy of September 11, 2001. Under the temporary relief provided by the new rules, companies will not be cited for bid price or market value of public float deficiencies and companies, such as NaviSite, currently under review for deficiencies or in the hearings process will be taken out of the process with respect to the bid price or market value of public float requirements and no deficiencies will accrue during the proposed suspension process. Nevertheless, if the minimum bid price requirement for continued listing on Nasdaq is reinstated on January 2, 2002, new delisting proceedings may be inititated against our common stock. If we are unable to regain compliance with this requirement, our common stock may be delisted from trading on Nasdaq. If our common stock were delisted from Nasdaq, among other things, this could result in a number of negative implications, including reduced liquidity in our common stock as a result of the loss of market efficiencies associated with Nasdaq and the loss of federal preemption of state securities laws as well as the potential loss of confidence by suppliers, customers and employees, the loss of analyst coverage and institutional investor interest, few business development opportunities and greater difficulty in obtaining financing. Item 3. Quantitative and Qualitative Disclosures About Market Risk Our exposure to market rate risk for changes in interest rates relates primarily to our cash equivalents. We invest our cash primarily in money market funds. An increase or decrease in interest rates would not significantly increase or decrease interest expense on capital lease obligations due to the fixed nature of such obligations. We do not currently have any foreign operations and thus are not exposed to foreign currency fluctuations. -27- PART II. OTHER INFORMATION Item 1. Legal Proceedings. Not applicable. Item 2. Changes in Securities and Use of Proceeds (c) Recent Sales of Unregistered Securities On November 8, 2001, in connection with an agreement dated October 29, 2001 among NaviSite, CMGI, Inc. (CMGI) and Compaq Financial Services Corporation (CFS), a wholly-owned subsidiary of Compaq Computer Corporation, we purchased certain equipment previously leased by NaviSite from CFS under operating lease agreements expiring through 2003 in exchange for a note payable in the face amount of approximately $35 million. Additionally, we received $20 million and $10 million in cash from CFS and CMGI, respectively, in exchange for six-year convertible notes payable in the face amounts of $20 million and $10 million to CFS and CMGI, respectively, making the total notes payable issued by NaviSite to CFS and CMGI approximately $55 million and $10 million, respectively. The notes require payment of interest only, at 12% per annum, for the first three years from the date of issuance and then repayment of principal and interest, on a straight-line basis, over the next three years until maturity on the sixth anniversary of the date of issuance. At NaviSite's option, we may make interest payments (i) 100% in shares of NaviSite common stock, in the case of amounts owed to CMGI, through December 2007 and (ii) approximately 16.67% in shares of NaviSite common stock, in the case of amounts owed to CFS, through December 2003. The convertible notes payable are secured by substantially all of the assets of NaviSite and cannot be prepaid. Subject to NaviSite stockholder approval, the principal balances may be converted into NaviSite common stock at the option of the holders at any time prior to or at maturity at a conversion rate of $0.26 per share. CMGI also converted its $80 million in aggregate principal outstanding under its existing notes payable, plus the accrued interest thereon, into approximately 14.7 million shares of NaviSite common stock. CMGI also converted approximately $16.2 million in other amounts due by NaviSite to CMGI into approximately 9.9 million shares of NaviSite common stock. Holders of the convertible notes payable are entitled to both demand and "piggyback" registration rights, and CFS is entitled to anti-dilution protection under certain circumstances. The agreement with CFS also contains certain restrictive covenants, including but not limited to limitations on the issuance of additional debt, the sale of equity securities to affiliates and certain acquisitions and dispositions of assets. The convertible notes to CFS and CMGI were issued in reliance upon the exemptions from registration under Section 4(2) of the Securities Act and Regulation D promulgated thereunder, relative to sales by an issuer not involving a public offering. No underwriters were involved in the sale of these securities. Item 3. Defaults Upon Senior Securities. Not applicable. Item 4. Submission of Matters to a Vote of Security Holders. Not applicable. -28- Item 5. Other Information. Not applicable. Item 6. Exhibits and Reports on Form 8-K. (a) Exhibits Exhibit Number Exhibit ------- ------- 10.1 Letter Agreement by and between the Registrant and Kenneth W. Hale, dated August 2, 2001. 10.2 Form of Executive Retention Agreement by and between the Registrant and each of Kevin Lo, Martin Sinozich and Wayne Whitcomb, dated October 17, 2001. 10.3 Letter Amendment, dated November 8, 2001, to Transaction Agreement, dated as of October 29, 2001, by and among CMGI, Inc., AltaVista Company, Compaq Computer Corporation, Compaq Financial Services Corporation, Compaq Financial Services Company, Compaq Financial Services Canada Corporation and the Registrant. 10.4 12% Convertible, Senior, Secured Note due December 31, 2007, issued by the Registrant to Compaq Financial Services Corporation, dated November 8, 2001. 10.5 12% Convertible, Senior, Secured Note due December 31, 2007, issued by the Registrant to CMGI, Inc., dated November 8, 2001. 10.6 Guarantee and Security Agreement, dated as of November 8, 2001, by and among Compaq Financial Services Corporation, the guarantors party thereto and the Registrant. 10.7 Amendment to and Restatement of the Investor Rights Agreement, dated as of November 8, 2001, by and among Compaq Financial Services Corporation, CMGI, Inc., and the Registrant. (b) Reports on Form 8-K On August 15, 2001, we filed a Current Report on Form 8-K, dated June 21, 2001, under Item 5 with respect to a class-action lawsuit filed against us. On August 17, 2001, we filed a Current Report on Form 8-K, dated July 18, 2001, under Items 5 and 7 with respect to the voluntary resignation of our then President and Chief Executive Officer, Joel B. Rosen, effective July 31, 2001 (publicly announced on July 18, 2001), and the reduction of our workforce by 126 full and part-time employees, representing approximately 25 percent of our total staff (publicly announced on July 31, 2001). -29- SIGNATURE Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized. NAVISITE, INC. Date: December 17, 2001 By /s/ Patricia Gilligan -------------------------- Patricia Gilligan President and Chief Executive Officer (Principal Executive Officer, Principal Financial Officer and Principal Accounting Officer) -30- Exhibit Index Exhibit No. Exhibit ----------- ------- 10.1 Letter Agreement by and between the Registrant and Kenneth W. Hale, dated August 2, 2001. 10.2 Form of Executive Retention Agreement by and between the Registrant and each of Kevin Lo, Martin Sinozich and Wayne Whitcomb, dated October 17, 2001. 10.3 Letter Amendment, dated November 8, 2001, to Transaction Agreement, dated as of October 29, 2001, by and among CMGI, Inc., AltaVista Company, Compaq Computer Corporation, Compaq Financial Services Corporation, Compaq Financial Services Company, Compaq Financial Services Canada Corporation and the Registrant. 10.4 12% Convertible, Senior, Secured Note due December 31, 2007, issued by the Registrant to Compaq Financial Services Corporation, dated November 8, 2001. 10.5 12% Convertible, Senior, Secured Note due December 31, 2007, issued by the Registrant to CMGI, Inc., dated November 8, 2001. 10.6 Guarantee and Security Agreement, dated as of November 8, 2001, by and among Compaq Financial Services Corporation, the guarantors party thereto and the Registrant. 10.7 Amendment to and Restatement of the Investor Rights Agreement, dated as of November 8, 2001, by and among Compaq Financial Services Corporation, CMGI, Inc., and the Registrant. -31-