SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-K Annual Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the Fiscal Year Ended December 31, 2001 Commission File Number 0-13898 Veramark Technologies, Inc. ------------------------------------------------------ (Exact Name of Registrant as specified in its Charter) Delaware 16-1192368 ------------------------------- ------------------------------------ (State or other jurisdiction of (IRS Employer Identification Number) incorporation or organization) 3750 Monroe Avenue, Pittsford, NY 14534 -------------------------------------------------------------------------------- (Address of principal executive offices) (Zip Code) (585) 381-6000 -------------------------------------------------------------------------------- (Registrant's telephone number, including area code) Securities to be registered pursuant to Section 12(b) of the Act: NONE Securities registered pursuant to Section 12(g) of the Act: Common Stock, $.10 Par Value -------------------------------------------------------------------------------- Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. |X| Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. YES |X| NO | | The aggregate market value of the voting stock held by non-affiliates of the registrant as of January 31, 2002 was $7,442,874 The number of shares of Common Stock, $.10 par value, outstanding on February 28, 2002 was 8,323,689. 1 DOCUMENTS INCORPORATED BY REFERENCE PART I - None PART II - None PART III - Item 10 Portions of the Company's Proxy Statement for the Annual Meeting of Shareholders to be held May 16, 2002, under the headings "Election of Directors" and "Section 16 (a) Beneficial Ownership Reporting Compliance." Item 11 Portions of the Company's Proxy Statement for the Annual Meeting of Shareholders to be held May 16, 2002, under the heading "Executive Compensation." Item 12 The tables contained in portions of the information under the heading of "Election of Directors" of the Company's Proxy Statement for the Annual Meeting of Shareholders to be held May 16, 2002. 2 PART 1 ITEM 1 BUSINESS Veramark Technologies, Inc. (the "Company" or "Veramark") was incorporated originally under the name MOSCOM Corporation, in New York in January 1983 and reincorporated in Delaware in 1984. The Company's name was changed to Veramark Technologies, Inc. on June 15, 1998. The Company merged with the privately-owned Angeles Group, Inc. on January 7, 2000. Veramark produces a broad range of telecommunications management systems for users of private branch exchange (PBX) based voice networks, Internet protocol (IP) based voice networks and data networks. These products are used to track, report and manage telephone usage, equipment location and maintenance activity, and telecom fraud. Veramark's products consist primarily of software running under Windows NT Systems and Windows 2000. Target end user customers range from small businesses with 25 employees to the largest organizations in industry, government and health care encompassing hundreds of locations with over 100,000 employees. Veramark's large system products incorporate database management software from Oracle Corporation and Microsoft Corporation. Veramark is one of the world's leading producers of call accounting systems and has sold, since its incorporation, approximately 93,000 of these systems, and related products, to customers in more than 80 countries. Veramark's call accounting systems are sold through leading manufacturers and resellers of telephone systems including Avaya, Exp@Nets, SBC, Siemens, ScanSource, VodaOne, Jenne and Badger Communications, Sprint, Graybar and Ronco Communications. Veramark's Enterprise Telemanagement Systems provide cable management, inventory management, and service records in addition to call management. Due to their higher levels of complexity and cost, these more comprehensive systems are sold directly to end users. PRODUCTS AND SERVICES CALL ACCOUNTING Veramark's primary products are CALL ACCOUNTING SYSTEMS, which connect to a business telephone system (or PBX) to collect, store, and rate information on every telephone call made or received. Call accounting systems give businesses easy access to complete information on telephone usage including the dialed number, calling extension, call duration, time of day, destination, trunk line and cost of each call. All of Veramark's call accounting products provide this essential information in graphical, summary and detailed report formats, without monitoring actual phone conversations. The primary appeal of call accounting systems is that clients save an average of 10% - 30% through heightened awareness and proactive management. As a result, the cost of a call accounting system can generally be recovered in less than one year through direct expense reduction. 3 Call accounting systems are purchased and used for many other valuable reasons including: - Traffic analysis to determine an optimal number of trunks and best long distance carrier configurations; - Allocating telephone expense to specific cost centers or clients based on actual use; - Producing revenues by reselling phone services to clients; - Detecting fraudulent use of the phone system by hackers and unauthorized use of company phones for personal calls or 900 numbers and - Evaluating employee productivity. Veramark's newest product, eCAS(TM) Web-based Call Accounting, was released in October 2001 and is the first and only totally web-based system in the market. The eCAS(TM) system is being sold in the U.S. market currently, with development planned for the international marketplace in 2002. The eCAS(TM) software is installed on the client's network and accessed entirely through a standard Internet browser, like Microsoft Internet Explorer or Netscape Navigator. This architecture allows clients to administer the system from virtually anywhere without the added cost and inconvenience of additional client software. The eCAS(TM) system's high-performance reporting engine delivers all reports electronically to the Internet browser allowing the user to readily view and manipulate the information, which makes the data more useful to the recipient for understanding cost and productivity trends. Like its predecessor, Emerald XP, the eCAS(TM) system collects and processes call records from up to 100 different remote locations and can be deployed in business environments that range from 20 to 20,000 extensions. Since its release in 1999, Emerald XP software has been sold in the U.S., U.K., Europe and South America. It supports worldwide call rating, all world currencies, date schemes and privacy practices and general business environments ranging in size from 25 to 20,000 telephone extensions. The Emerald XP system is able to collect and process data from up to 100 different remote telephone switches (PBX's) from one central location. Veramark's Pollable Storage Unit (PSU) collects data from the remote PBX's and stores it until polled by a central Emerald XP system. A private label version of Emerald XP is sold by Avaya. Veramark also produces call accounting software products based on the UNIX operating system. These products are marketed by Avaya and Avaya dealers as an integrated solution with Avaya's smaller telephone systems and application processors. PBX FRAUD DETECTION SYSTEMS address a problem that is estimated to exceed $1 billion annually - the theft of telephone service through PBX "hacking." PBX owners use call accounting systems to spot potential fraud and take corrective measures to minimize the loss. Veramark offers toll fraud detection with the eCAS(TM) call accounting system to automate the detection of fraud 24 hours per day and send out alarms by email to initiate preventive measures. DEFINITY NETWORK TELECOMMUNICATIONS SOFTWARE Definity Network Telecommunications software ("DNT") is a client/server based enterprise management system that automates cost control and service operations in large corporate voice and network environments. DNT runs on highly scalable single or multi-processor Windows NT computer platforms. 4 Veramark sells DNT to end user customers as a certified Avaya branded product pursuant to a referral agreement with Avaya. Target customers for DNT are mid to large size enterprises from all industries and include multi-national corporations, government agencies, and medical and educational institutions. Typical users will have 2,000 to 50,000 telephone extensions in multiple facilities. QUANTUM SERIES Veramark's Quantum Series is the Company's most comprehensive telemanagement software product. It consists of fully integrated modules that can also be separated as stand-alone products for Call Accounting, Cable Management, Work Orders/Trouble-Tickets with Auto Escalation, Phone Bill Management, Consolidated Billing, Inventory Management, Personnel Directory, Directory Assistance, Telecom Fraud, Detection and Web Query. All products feature user definable database views and customized reports. - INVENTORY MANAGEMENT manages the allocation and maintenance of telephones, LAN equipment, videoconferencing systems and other voice, data and imaging apparatus, along with related warranty cost and vendor information. - PHONE BILL MANAGEMENT automates the electronic receipt of bills from local and long distance service providers plus competitive local exchange carriers (CLECs), merges these billing statements and translates them into an easily-understandable statement of external network charges. The benefit of phone bill management is measurable cost savings through detection of billing errors. - CONSOLIDATED BILLING provides internal network users and clients with a consolidated bill for network usage, trunk charges, special charges, taxes and other recurring and non-recurring network services. Clients can customize the format of internally generated bills and provide interfaces to General Ledger and Accounts Payable systems. - CALL INTRUDER ALERT (CIA) is a security system that constantly monitors calling activity looking for potential fraud and provides administrators with real-time pager alerts. - CALL-MASTER is a high-performance call accounting module that tracks telephone call usage. Of particular interest is the link to Vendor Data Interface to be able to capture and track detailed call records directly from vendor bills (from cellular phones, credit card calls and private lines). Typical clients process up to 20 million calls per month collected from as many as 35,000 sites. - CABLE-MASTER manages network connections, tracks circuits and network connectivity throughout a building or campus and determines who is affected by a cable break or failure of network resources. The AUTOCAD AND VISIO INTERFACES map network circuit connections to existing facilities drawings and provides routing options for new cables. - WORK ORDER/TROUBLE TICKET accelerates the provisioning of network service changes, improves the accuracy of requests for moves, adds and changes (MACs) and quickly routes trouble reports to the appropriate network technicians. - PERSONNEL DIRECTORY links each module to the person who "owns" the part or circuit and associates proper cost allocation to the department. It can maintain personal information as well as pictures. 5 - DIRECTORY ASSISTANCE assists phone operators, security, reception or the mail room in rapidly locating employees and services. The Quantum Series is customized to meet the special requirements of larger customers with complex voice, data and image networks. The target for the Quantum Series is Fortune 1000 companies and comparably sized organizations in health care, utilities, financial services and government sectors. The Quantum Series is sold through a direct sales force and through distributors such as SBC and Avaya. OUTSOURCED TELEMANAGEMENT SOLUTIONS For companies that recognize the benefits of telemanagement, but lack the means or desire to utilize internal staff and equipment to perform it, Veramark offers a completely outsourced solution. Using the same telemanagement tools developed by Veramark for software customers, Veramark can remotely poll, process and report on telecommunications activity and data. Outsource customers can access standard as well as customized reports by email, fax, web or CD-ROM. Outsource customers sign multi-year contracts and pay for services monthly based on the number of call records processed. CENTRAL OFFICES TELEMANAGEMENT Veramark's INFO/MDR products capture, at the central office, vital information in the form of Message Detail Records on every call handled by that particular central office switch. These raw detail records are then processed into meaningful formats and distributed to a central telephone company billing processor or to business subscribers. Telephone companies use INFO/MDR to enhance the appeal of Centrex and Virtual Private Network service. With Centrex service, business customers utilize the telephone company's central office switch to route calls to individual extensions rather than a PBX. INFO/MDR gives telephone companies the ability to provide complete, timely and accurate call detail information to customers, economically and efficiently. Telephone companies are also using INFO/MDR to provide message accounting for virtual private networks, another rapidly growing segment of the telecommunications market. Virtual private networks utilize customized software design to provide private network functionality over the common carrier public network. Telephone companies with multiple INFO/MDR systems installed include AT&T, Alltel, Bell Atlantic, Century Telephone, Citizens Utilities, Cable & Wireless, SBC and Sprint. PROFESSIONAL SERVICES AND MAINTENANCE To varying degrees all of the Company's products offer an opportunity to provide professional services to customers on a fee basis. These sales typically include installation, implementation and training services and often include software customization and data conversion services. The vast majority of active users of Veramark's products pay an annual maintenance fee, which entitles the user to post warranty support via telephone or modem, and new software service pack releases. Annual fees for maintenance range from 15-30% of the original software license fee, 6 depending upon the hours and priority of support and whether a distributor plays an intermediary support role. MARKETING AND SALES Veramark's marketing and sales personnel are located at its headquarters in Pittsford, New York and 15 locations throughout the United States. Veramark's marketing and distribution strategy is founded on building mutually beneficial relationships with companies with established distribution networks. The nature of the relationship varies depending on the product and market. For some, Veramark develops and manufactures customized products under a private label while others resell Veramark's products. Veramark's marketing strategy is focused upon telephone switch vendors and sellers and providers of telephone services. A partial listing of companies using or selling Veramark products follows: TELECOMMUNICATIONS EQUIPMENT MANUFACTURERS - Avaya - Siemens DISTRIBUTORS - Exp@nets - Badger - Ronco - Graybar - Jenne TELEPHONE SERVICE PROVIDERS - SBC - AT&T - Sprint NEW PRODUCT DEVELOPMENT Veramark is currently pursuing several opportunities to expand its telemanagement lines and to offer products for related markets. Software development costs, meeting recoverability tests, are capitalized in accordance with Statement of Financial Accounting Standard No. 86 when technological feasibility has been established for the software. The costs capitalized are amortized on a product-by-product basis over its estimated life, or the ratio of current revenues to current and anticipated revenues from such software, whichever provides the greater amortization. The Company periodically records adjustments to write down certain capitalized costs to their net realizable value. 7 BACKLOG At December 31, 2001, Veramark had a backlog of $2,084,791. Backlog as of December 31, 2000 was $3,878,070. Backlog is not deemed to be a material indicator of 2002 revenues. The Company's policy is to recognize orders only upon receipt of firm purchase orders. COMPETITION The telecommunications management industry is highly competitive and highly fragmented. The number of domestic suppliers of telemanagement systems for business users is estimated to exceed 100 companies. The vast majority of those are regional firms with limited product lines and limited sales and development resources. Several competitors are established companies that are able to compete with Veramark on a national and international basis. There are fewer competitors in the market for large-scale telemanagement systems for telephone service providers, although several existing competitors are substantially larger than Veramark and may be able to devote significantly more resources to product development and marketing. With respect to all of Veramark's products, some competing firms have greater name recognition and more financial, marketing and technological resources than Veramark. Competition in the industry is based on price, product performance, breadth of product line and customer service. Veramark believes its products are priced competitively based upon their performance and functionality. However, Veramark does not strive to be consistently the lowest priced supplier in its markets. Historically, prices for application software have declined rapidly in the face of competition. Increased competition for the Company's software products could adversely affect the Company's sales volume and profits. MANUFACTURING Veramark assembles its products from components purchased from a large variety of suppliers both domestic and international. Wherever feasible, the Company secures multiple sources. Veramark offers warranty coverage on all its products for 90 days or one year on parts and 90 days on labor. Customer support services are offered at the Pittsford, New York and Westlake Village, California facilities. EMPLOYEES As of December 31, 2001, Veramark employed 118 full-time personnel. Veramark's employees are not represented by any labor unions. 8 ITEM 2 FACILITIES The Company's principal administrative office and manufacturing facility is located in a one-story building in Pittsford, New York. Veramark presently leases approximately 65,000 square feet of the building. The term of the lease expires on October 31, 2007. The Company also occupies 9,453 square feet of a building in Westlake Village, California, pursuant to a lease that expires on February 28, 2004. ITEM 3 LEGAL PROCEEDINGS There are no material pending legal proceedings to which the Company is a party or of which any of its property is the subject. ITEM 4 SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS None. 9 PART II ITEM 5 MARKET FOR THE REGISTRANT'S COMMON STOCK AND RELATED STOCKHOLDER MATTERS Veramark Common Stock, $0.10 par value, is traded on the NASDAQ Smallcap Market System (symbol: VERA). The following quotations are furnished by NASDAQ for the periods indicated. The quotations reflect inter-dealer prices that do not include retail markups, markdowns or commissions and may not represent actual transactions. QUARTERS ENDED MARCH 31 JUNE 30 SEPTEMBER 30 DECEMBER 31 -------- ------- ------------ ----------- HIGH LOW HIGH LOW HIGH LOW HIGH LOW 2001 $ 2.13 $ 0.69 $ 1.84 $ 0.63 $ 1.30 $ 0.51 $ 0.96 $ 0.42 2000 $12.25 $ 4.38 $ 5.00 $ 3.50 $ 4.13 $ 2.75 $ 3.19 $ 0.63 As of January 31, 2002, there were 597 holders of record of the Company's Common Stock and approximately 2,650 additional beneficial holders. The Company last paid a dividend on common stock in January 1996. No dividend is planned for 2002. ITEM 6 SELECTED FINANCIAL DATA YEAR ENDED DECEMBER 31, -------------------------------------------------------------------------------- 2001 2000 1999 1998 1997 ------------ ------------ ----------- ----------- ------------ Net Sales $ 12,512,690 $ 16,525,357 $29,396,688 $22,329,113 $ 16,395,988 Net Income (Loss) $ (1,802,457) $ (6,858,645) $ 2,398,586 $ 1,989,005 $ (5,186,131) Net Income (Loss) per Diluted Share $ (0.22) $ (0.85) $ 0.27 $ 0.24 $ (0.67) Weighted Average Diluted Shares Outstanding 8,242,615 8,079,281 8,800,662 8,272,609 7,692,210 Total Assets $ 10,236,666 $ 11,859,330 $21,289,282 $17,522,034 $ 12,724,178 Long Term Obligations $ 3,495,210 $ 3,373,399 $ 4,254,483 $ 3,982,847 $ 1,983,348 10 ITEM 7: MANAGEMENT'S DISCUSSION AND ANALYSIS OF RESULTS OF OPERATIONS AND FINANCIAL CONDITION RESULTS OF OPERATIONS 2001 COMPARED WITH 2000 Like many others in the telecommunications industry, the Company's sales for 2001 were adversely impacted throughout the year by the continued weakness of the overall global economy. Sales for the quarter ended December 31, 2001 were $2,887,218 as compared to $3,609,955 for the quarter ended December 31, 2000, a decrease of 20%. For the year ended December 31, 2001, sales totaled $12,512,690, which represented a decrease of 24% from sales of $16,525,357 for the year ended December 31, 2000. For the quarter ended December 31, 2001, the Company incurred a net loss of $485,065, or $0.06 per share, as compared to a net loss of $484,042, or $0.06 per share, for the quarter ended December 31, 2000. For the full year ended December 31, 2001, the Company's net loss of $1,802,457, or $0.22 per share, was significantly reduced from the net loss of $6,858,645, or $0.85 per share, for the year ended December 31, 2000. Sales of the Company's core call accounting products for the year ended December 31, 2001, declined 31% from the sales recognized for the year ended December 31, 2000, representing 42% of 2001 sales, and 46% of total 2000 sales. Call accounting sales for 2001 continued to be negatively impacted by Lucent Technologies' decision in early 2000 to exit the PBX switch market through the sale of one business unit to Exp@nets and the creation of Avaya Communications. The Company has successfully retained the business of these successors to the Lucent PBX market, including several Avaya master dealer channels. While the Company has seen steady growth throughout 2001 through the Exp@nets and Avaya master distributor channels, direct sales to Avaya itself have been lower than expected. A number of recent developments however, lead the Company to believe that telemanagement sales in 2002 have the potential to exceed those achieved in 2001. Among those developments are: - In October of 2001, the Company announced the release of a major new product, eCAS(TM). This new telemanagement system is the first entirely web-based product of its type in the market and provides small to large businesses with a powerful and easy-to-use method for controlling telecom-related expenses, managing staff productivity, and providing enhanced security. The eCAS(TM) software is designed for use in single or multi-switch environments and is compatible with traditional PBX's, key systems and hybrid communication systems from all leading manufacturers. It is also compatible with IP-PBX's from leading suppliers such as Avaya and Cisco. Initial shipments of eCAS(TM) began in limited quantities during the fourth quarter of 2001, and the reception of customers has been favorable. - On January 7, 2002, the Company announced the signing of a three-year distribution agreement with SBC, one of the worlds largest communications companies. This new agreement includes the entire portfolio of Veramark's product offerings and covers all of SBC's regional operating groups, including Ameritech, Pac Bell, Southwestern Bell, 11 Southern New England Telephone, and Nevada Bell. Sales through this new channel are expected to begin late in the first quarter of 2002. - On January 29, 2002, the Company announced the start of a cooperative software trial program with Siemens Communications Limited ("Siemens") and Solitaire Communications Limited ("Solitaire") in the United Kingdom. Siemens will provide a free 90-day trial version of Emerald XP software with every HiPath 3500 and 3700 series switch it sells in the UK. Solitaire, the Company's UK-based distributor, will provide direct localized support to Siemens, their dealers, and ultimately end-users that require assistance during the trial period, application training and post-trial support. During the trial period customers will be able to obtain valuable call management reports that demonstrate calling trends, measure employee productivity, and easily allocate telecom costs across the organization. It is an excellent solution for professional services, call centers, and general businesses. At any time during the trial, the customer has the option to license the software off the Internet and continue use of the system without interruption. The Company also expects that this program will be expanded to include the new eCAS(TM)solution following international certification in late 2002. Sales of the Company's Enterprise/OSS products, Quantum and DNT, decreased 3% for the year ended December 31, 2001 from the prior year and accounted for 47% of total 2001 sales, versus 37% of total sales for 2000. The Company's Quantum series of products offer premise-based solutions for small to large enterprises in all industries. Features of Quantum include call accounting, tie-line reconciliation, phone bill consolidation and validation, assets and facilities management, cable management, toll fraud, web query, and interface to Auto Cad, among other features. During the fourth quarter of 2001, the Company announced the receipt of a number of significant orders for Quantum series products from a diversified group of customers. These customers included a global financial services group, an internationally known insurance company, a major defense contractor, and a United States military base. Portions of the revenue associated with these contracts will be recognized over the first four months of 2002 as installations and related services occur. Sales of the Company's Centrex and Virtual Private Network product offering, Info/MDR declined 29% for the year ended December 31, 2001 from 2000 levels, and accounted for 6% of total sales in both years. Sales generated by the Company's service bureau operation in 2001 increased 16% over sales in 2000. The Company plans to more aggressively market out-sourced solutions to its customer base in 2002, providing another option for potential customers who desire a wide variety of telemanagement services, but lack the means or internal staff to deliver them. The Company's current service bureau offerings allow clients to remotely poll, process, and report on telecommunication activity and data, and then provides standard or customized reports by email, fax or CD-Rom. The Company has seen a larger percentage of its sales being generated from a variety of service and support activities over the last two years. These activities include installation, training, customization and consulting services, as well as maintenance and support. For the quarter ended December 31, 2001, service revenues accounted for 59% of total sales, versus 46% for the same 12 quarter of 2000. For the year ended December 31, 2001, service and support activities accounted for 52% of total sales as compared with 46% of total sales for the year ended December 31, 2000. The gross profit margin for the quarter ended December 31, 2001 was $2,322,887 or 80% of sales, as compared to a gross profit margin of $2,905,345, also representing 80% for the quarter ended December 31, 2000. For the year ended December 31, 2001, the gross profit margin of $10,345,775 or 83% compared with a gross profit margin of $13,396,481, or 81% for the year ended December 31, 2000. The Company continued to reduce its operating expenses during 2001 through a combination of staff reductions, a tightening of controls over discretionary expenses, and a streamlining and consolidation of certain functional areas. Employment at December 31, 2001 totaled 118 versus 174 at December 31, 2000. As a result of these cost-cutting initiatives, operating expenses of $2,813,000 for the fourth quarter of 2001 were 20% lower than the $3,512,000 of operating expenses incurred during the fourth quarter of 2000. For the year ended December 31, 2001, operating expenses were reduced by 37% to $12,553,449 from the operating expenses incurred for the year ended December 31, 2000 of $19,812,644. Net engineering and development expenses for the year ended December 31, 2001 of $2,946,350 decreased 43% from $5,145,352 for the year ended December 31, 2000. A significant portion of the decrease in engineering and development expense is attributable to the sale of the Verabill product line in March 2001, the effect of which greatly reduced the amount of engineering resources required. The table below summarizes gross engineering and development expenses, costs capitalized, net engineering and development costs, and the amount of previously capitalized expenditures amortized and charged to cost of sales, for the years ended December 31, 2001 and 2000. 2001 2000 ---- ---- Gross Expenditures for Engineering and Development $ 4,108,238 $ 6,047,731 Less: Costs Capitalized (1,161,888) (902,379) ----------- ----------- Net Expenditures for Engineering and Development 2,946,350 5,145,352 Plus: Amounts Amortized and Charged to Cost of Sales 605,460 1,020,134 ----------- ----------- Total Expense Recognized $ 3,551,810 $ 6,165,486 =========== =========== Selling, general and administrative expenses incurred for the year ended December 31, 2001 of $9,587,099 represents a reduction of $5,080,193 or 35% from the $14,667,292 of selling, general and administrative expenses incurred for the year ended December 31, 2000. A comparison of these expenses by functional area for the years ended December 31, 2001 and 2000 follows: 13 2001 2000 ---- ---- Marketing/Product Management $ 962,593 $ 2,670,988 Sales 3,063,533 3,477,004 Sales Support and Service 3,214,953 5,171,576 Administration 2,346,020 3,347,724 ----------- ----------- $ 9,587,099 $14,667,292 =========== =========== On March 26, 2001, the Company completed the sale of Verabill, its billing and customer care product line, to MIND CTI Ltd. of Yokneam, Israel. The net proceeds from the sale were $941,000, representing cash received at closing of $1,000,000, less transaction related fees and expenses of $59,000. After all fees, expenses, and the write-off of remaining capitalized software associated with the Verabill product line, the Company recognized a net gain on the transaction of $315,676, which is reported as other income on the Company's 2001 statement of operations. 2000 COMPARED WITH 1999 The year 2000 was a very difficult one for the Company. Early in 2000 the Company's largest customer, Lucent Technologies announced that they were exiting the PBX switch business via the sale of one business unit to Exp@nets and the spin-off of another (now known as Avaya Communications). The resulting disruption and turmoil within the Company's major distribution channel negatively impacted financial results for the year. However, by the end of the year, the Company had reacted to these events, significantly reducing its expense base, streamlining its operations, and most importantly, retaining the business of the resulting successors to the PBX market. On December 20, 2000, the Company announced a new three-year distribution contract, with Avaya Communications, covering the Company's complete line of telemanagement products. Primarily as a result of this disruption in the Company's major distribution channel, sales for the year decreased from $29,396,688 for the year ended December 31, 1999, to $16,525,357 for the year ended December 31, 2000, a decline of 44%. Hardest hit by the changes in the former Lucent channel were sales of the Company's core call accounting software products, which declined by 57% from 1999 sales. For the year ended December 31, 2000, call accounting products and services accounted for 46% of total sales, versus 60% of total sales for the year ended December 31, 1999. Sales of the Company's enterprise products, DNT and Quantum, were down 3% from 1999 sales and represented 37% of total sales for 2000 versus 22% of total sales for 1999. The Company sells DNT to end-user customers as a certified Avaya branded product, pursuant to a referral agreement with Avaya. Quantum is the Company's most comprehensive telemanagement product and is sold and marketed by The Angeles Group Division of the Company. The Company's acquisition of The Angeles Group was successfully completed in January 2000, and the Quantum product line has become a major component of the Company's total telemanagement and network management solutions offering. During 2000, the Company signed major contracts for the Quantum product with San Francisco Airport, M & I Data Systems and K-Mart. Sales of Info/MDR for 2000, decreased by 34% from 1999 sales and accounted for 6% of total 2000 revenues. Despite the drop in 2000 sales, the Company believes that there is sufficient 14 activity in the Centrex and Virtual Private Network market to warrant continued sales efforts and investment. During 2000, the Company announced that it was seeking a strategic buyer for Verabill, its billing and customer care product. The Company's management made the decision that the Company's long-term interests were best served by focusing on marketing, sales and development within its core telemanagement and network management markets. The Company completed the sale of Verabill on March 26, 2001. The Company continued to sell and support the Verabill product as negotiations continued with potential buyers of the product line. For 2000, Verabill sales and services accounted for 9% of the Company's total sales, versus 12% of total sales for 1999. For the year ended December 31, 2000, product sales accounted for 54% of total sales, with services, consisting of maintenance and support, training and installation, accounting for the remaining 46% of total sales. For the year ended December 31, 1999, product sales accounted for 65% of total sales, and services accounted for 35% of sales. The gross profit margin for the year ended December 31, 2000 was 81% of sales or $13,396,481 versus 87% of sales, or $25,600,480 for the year ended December 31, 1999. The lower percentage gross margin for 2000, as compared to 1999, reflects overhead and amortization expenses, both of which are relatively fixed in nature, being applied to lower sales volumes recognized in 2000 versus those recognized in 1999. In reaction to lower sales volumes, the Company sharply reduced its operating expenses, primarily through staff reductions beginning in the second quarter of 2000 and continuing through the end of the year. As of December 31, 2000, the Company employed 174 full-time personnel, compared with an employment level of 266 as late as March 31, 2000. The result of these expense reductions was a 14% decrease in overall operating expenses for the year ended December 31, 2000, versus the year ended December 31, 1999. The reductions are more evident when comparing operating expenses for the Company's quarter ended December 31, 2000, for which operating expenses totaled $3,997,487, and the quarter ended December 31, 1999, for which operating expenses were $7,011,384, representing a decrease of 43%. Since March 31, 2000, the Company has been able to reduce its quarterly breakeven point from approximately $7.7 million, to approximately $4.4 million at December 31, 2000. Net engineering and software development expenses for the year ended December 31, 2000 were $5,145,352 as compared to $5,942,262 for the year ended December 31, 1999, a decrease of 13%. Engineering and development efforts in 2000 included an upgrade to the Company's CAS/Emerald call management product line to include e-mail and Internet capabilities, and the release of CAS/Emerald Lite, a shrink-wrapped, user-installable, telemanagement software solution. The table below details gross engineering and development expenses, costs capitalized, net engineering and development expense, and the amount of previously capitalized expenditures amortized and charged to cost of sales, for the years ended December 31, 2000 and 1999. 15 2000 1999 ---- ---- Gross Expenditures for Engineering and Software Development $ 6,047,731 $ 6,336,169 Less: Costs Capitalized (902,379) (393,907) ----------- ----------- Net Expenditures for Engineering and Software Development 5,145,352 5,942,262 Plus: Amounts Amortized and Charged to Cost of Sales 1,020,134 1,095,642 ----------- ----------- Total Expense Recognized $ 6,165,486 $ 7,037,904 =========== =========== Selling, general and administrative expenses for the year ended December 31, 2000 were $14,667,292 as compared to $17,209,308 for the year ended December 31, 1999, a decrease of 15%. The reduction in expense levels reflects a combination of the staffing reductions across all functional areas referred to above, plus the consolidation of certain functions, particularly in the administration and marketing areas, subsequent to the acquisition of The Angeles Group. A comparison of the selling, general and administrative expense by functional area for the year ended December 31, 2000 and 1999, is as follows: 2000 1999 ---- ---- Marketing/Product Management $ 2,670,988 $ 2,775,031 Sales 3,477,004 4,230,159 Sales Support and Service 5,171,576 5,574,735 Administration 3,347,724 4,629,383 ----------- ----------- $14,667,292 $17,209,308 =========== =========== The Company recognized $156,460 of other income for the year ended December 31, 2000 versus $47,883 for the year ended December 31, 1999. Other income primarily consists of interest income generated from the investment of excess cash balances, reduced by associated management fees, and interest expense. In 2000, other income included $55,000 of capital gain recognized on the sale of securities. For the year ended December 31, 2000, the Company recognized a net loss of $6,858,645, or $0.85 per diluted share. This compared with a net profit of $2,398,586, or $.27 per diluted share for the year ended December 31, 1999. LIQUIDITY AND CAPITAL RESOURCES As of December 31, 2001, the Company's total cash position, consisting of cash in general operating accounts, and short-term investments, was $1,250,787. This represents a decrease of $216,087 from the total cash position of $1,466,874 at December 31, 2000. The total cash balances referenced above do not include cash surrender values of company-owned life insurance policies available to fund current operations should it become necessary. As of December 31, 2001, the cash surrender value of these policies totaled $1,292,502, an increase from $1,212,223, at December 31, 16 2000. These cash surrender values are included in the Pension Assets category of the Company's balance sheet. As a result of the aggressive downsizing and streamlining of operations undertaken throughout the past six quarters in response to reduced revenue streams, the Company has stabilized its net cash outflow during the second half of 2001, resulting in growth in its cash and investment position and a positive cash flow of $291,140 since June 30, 2001. As of December 31, 2001, the Company continues to have no debt on its balance sheet other than capital leases on various equipment, totaling $40,600. Accounts receivable at December 31, 2001 total $1,622,846, net of an allowance for doubtful accounts of $139,000, compared with an accounts receivable balance of $2,104,505, net of an allowance for doubtful accounts of $201,000 at December 31, 2000. During 2001, the Company wrote off approximately $26,000 of receivables as uncollectable. The decline in receivables reflects the lower sales volumes recognized throughout 2001, as compared to the prior year. Inventories of $155,159 at December 31, 2001 were 53% lower than the balance of $332,003 at December 31, 2000. Only one of the Company's product lines, Info/MDR, includes a significant hardware component in its design, with all other products being software-based solutions, which has eliminated the need to stock significant raw components and finished goods inventories. Accordingly, inventories are expected to further decrease during 2002. Prepaid expenses of $76,175 at December 31, 2001 consist primarily of premiums paid for business insurance renewals in 2001 for policy periods extending into 2002. Prepaid expenses at December 31, 2000 were $96,336. Spending on capital equipment for the year ended December 31, 2001 was $22,395, reflecting a significant reduction from the $334,038 of capital spending incurred for the year ended December 31, 2000. The decrease in capital spending results from reduced employment levels in 2001, as compared to 2000, as well as an internal Company policy of deferring new capital purchases, whenever possible, until such time as economic conditions improve in general, and the Company's financial results begin to show sustained improvement. Software development costs capitalized and included on the Company's balance sheet at December 31, 2001, total $2,505,156, as compared to $1,948,728 at December 31, 2000. The December 31, 2001 balance consists of unamortized development costs associated with the Company's DNT and eCAS(TM) product lines. During 2001, the Company capitalized $1,161,888 of development costs and amortized $605,460 of previously capitalized costs. Included in the Other Assets caption of the Company's balance sheet at December 31, 2001, is $127,509 representing the principal and accumulated interest due on a promissory note from the Company's Chief Executive Officer. The principal amount of the note of $99,000 represents funds advanced solely for the purchase of the Company's common stock. Payment of the note is secured by the shares purchased. According to the terms of the note, all outstanding principal and interest is due and payable in October 2002, unless otherwise stipulated by the Company's Board of Directors. 17 Total current liabilities at December 31, 2001 of $4,991,391, decreased $27,682 from $5,019,073 at December 31, 2000. Accounts payable have decreased 51% from $385,779 at December 31, 2000 to $190,783 at December 31, 2001. Accrued compensation and related taxes increased $103,283 from the December 31, 2000 balance of $1,606,886, to $1,710,169 at December 31, 2001. Accrued compensation includes provision for payroll, commission, vacation and benefit accruals, in addition to an accrual for deferred compensation associated with the intrinsic value of unexercised stock options awarded to employees of the Company at below fair market value on the date of grant. The largest increase in current liabilities was the value of deferred revenue, which increased $663,346 from December 31, 2000 to $2,839,332 at December 31, 2001, which the Company views as a positive indicator. Deferred revenues represent services for which the Company has billed customers, but for which the Company has not yet performed the associated service. These services typically include training, installation, and maintenance and support, and will be recognized as revenues during the subsequent twelve months, as the services are performed. Other accrued liabilities declined from $836,689 at December 31, 2000 to $235,678 at December 31, 2001, due primarily to a decrease in the amount of customer deposits of $629,050. Long-term liabilities, which consist of current and future pension obligations and the long-term portion of capital leases, increased 4% from the December 31, 2000 balance of $3,373,399 to $3,495,210 at December 31, 2001. Stockholders equity of $1,750,065 at December 31, 2001 decreased from $3,466,858 at December 31, 2000, primarily reflecting the operating loss of $1,802,457 incurred for the year-ended December 31, 2001. The Company sponsors an employee stock purchase plan to provide employees the opportunity to purchase common stock of the Company through accumulated payroll deductions. During 2001, employees of the Company purchased 134,780 shares of Common Stock at an aggregate cost of $85,664. The Company maintains a private equity line of credit agreement with a single institutional investor. Under the equity line, the Company has the right to sell to the investor, shares of the Company's common stock at a price equal to 94% of the average bid price of the stock for the prior ten trading days. During the term of the agreement the Company may sell up to $6 million of common stock to this investor with no more than $500,000 of common stock in any single month. The Company did not utilize this agreement during 2001. The term of this agreement extends through August 31, 2004. Through December 31, 2001, the Company had maintained a secured demand line of credit agreement with a commercial bank in the amount of $3,000,000. Subsequent to December 31, 2001, citing the operating losses the Company has incurred over the past two years and that the Company would no longer qualify for a credit facility of that magnitude, the bank has notified the Company that it is withdrawing the credit arrangement. The Company does not view the withdrawal of this credit arrangement as being significant in carrying out its operational plans. The original agreement was put in place in October 1998 for the primary purpose of providing greater flexibility in acquisition activity being contemplated at that time, and in the period since. The Company had never accessed the line, and was not contemplating its use in the foreseeable future. Despite the operating loss incurred during 2001 and the withdrawal of its credit arrangement, the Company believes that, at its current reduced operating expenses levels, its cash on hand, and the immediate access to the cash surrender value of current insurance policies referred to earlier, 18 sufficient resources will be available to meet the Company's financial obligations, as well as support its current operating plans. CRITICAL ACCOUNTING POLICIES The preparation of financial statements requires management to make estimates and assumptions that affect amounts reported therein. The most significant of these involving difficult or complex judgments in 2001 include: - Revenue recognition; and - Capitalization of software development costs In each situation, management is required to make estimates about the effects of matters or future events that are inherently uncertain. The Company's overall policies with regard to revenue recognition are set forth in Note 1 - Description of Business and Summary of Significant Accounting Policies. As noted therein, revenue is recognized based on the terms of sale with the customer. The terms and arrangements vary by product and services provided, owing to the differing nature of the customers and channels. The Company believes its revenue recognition policies are appropriate in all circumstances, and that its policies are reflective of complexities arising from customer arrangements involving such features as maintenance, warranty agreements, license agreements, and other normal course of business arrangements. As set forth in Note 1 - Description of Business and Summary of Significant Accounting Policies, the Company capitalizes software development costs when technological feasibility has been established for the software in accordance with SFAS No. 86, "Accounting for the Costs of Computer Software to be Sold, Leased, or Otherwise Marketed." Such capitalized costs are amortized on a product-by-product basis over their economic life or the ratio of current revenues to current and anticipated revenues from such software, whichever provides the greater amortization. Should the Company inaccurately determine when a product reaches technological feasibility or the economic life of a product, results could differ materially from those reported. Veramark used what it believes are reasonable assumptions and where applicable, established valuation techniques in making its estimates. NEW ACCOUNTING PRONOUNCEMENTS In July 2001, the Financial Accounting Standards Board ( FASB ) No. 142, "Goodwill and Other Intangible Assets." This statement requires that ratable amortization of goodwill be replaced with periodic tests of the goodwill impairment and that intangible assets other than goodwill be amortized over their useful lives. The provisions of SFAS No. 142 are effective for all fiscal years beginning after December 15, 2001, and will therefore be adopted by the Company January 1, 2002. The Company does not believe the adoption of SFAS No. 142 will have a material effect on the Company's financial position or its results of operations. In June 2001, the FASB issued SFAS No. 143, "Accounting for Asset Retirement Obligations." SFAS No. 143 requires that obligations associated with the retirement of a tangible 19 long-lived asset be recorded as a liability when those obligations are incurred, with the amount of the liability initially measured at fair value. Upon initially recognizing a liability for an asset retirement obligation, an entity must capitalize the cost by recognizing an increase in the carrying amount of the related long-lived asset. Over time, the liability is accreted to its present value each period and the capitalized cost is depreciated over the useful life of the related asset. Upon settlement of the liability, an entity either settles the obligation for its recorded amount or incurs a gain or loss upon settlement. The provisions of SFAS No. 143 will be required to be adopted by the Company in fiscal 2003. The Company does not currently believe adoption of this statement will have a material effect on its financial position or its results of operations In October 2001, the FASB issued SFAS No. 144, "Accounting for the Impairment or Disposal of Long-Lived Assets." This statement supercedes SFAS No.121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of." SFAS No. 144 addresses the accounting model for long-lived assets to be disposed of by sale and resulting implementation issues. This statement requires that those long-lived assets be measured at the lower of carrying amount or fair value less cost to sell, whether reported in continuing operations or in discontinued operations. Therefore, discontinued operations will no longer be measured at net realizable value or include amounts for operating losses that have not yet occurred. It also broadens the reporting of discontinued operations to include all components of an entity with operations that can be distinguished from the rest of the entity and that will be eliminated form the ongoing operations of the entity in a disposal transaction. This statement is effective for financial statements issued for fiscal years beginning after December 15, 2001 and will adopted by the Company January 1, 2002. The Company does not believe the adoption of SFAS No. 144 will have a material effect on its financial position or its results of operations. FORWARD-LOOKING STATEMENTS In addition to historical information, certain sections of this Form 10-K may contain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934, such as those that are not in the present or past tense, that discuss the Company's beliefs, expectations or intentions or those pertaining to the Company's operations, markets, products, services, price and performance. Forward-looking statements involve numerous risks and uncertainties. The following factors, among others discussed herein and in the Company's filings under the Securities Exchange Act of 1934, could cause actual results and future events to differ materially from those set forth or contemplated in the forward-looking statements: economic, competitive, governmental and technological factors, increased operating costs, failure to obtain necessary outside financing, risks related to natural disasters and financial market fluctuations. The success of the Company also depends upon the trends of the economy, including interest rates, income tax laws, governmental regulations, legislation and those risk factors discussed elsewhere in the Company's filings under the Securities Exchange Act of 1934. Readers are cautioned not to place undue reliance on forward-looking statements, which reflect management's analysis only as of the date hereof. The Company assumes no obligation to update forward-looking statements. 20 ITEM 8 INDEX TO CONSOLIDATED FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA PAGE REPORTS OF INDEPENDENT ACCOUNTANTS 22 - 23 Consolidated balance sheets 24 - 25 Consolidated statements of operations 26 Consolidated statements of stockholders' equity 27 Consolidated statements of cash flows 28 Notes to consolidated financial statements 29 - 42 ITEM 9 CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE None 21 REPORT OF INDEPENDENT ACCOUNTANTS To the Board of Directors and Stockholders of Veramark Technologies, Inc. In our opinion, the consolidated financial statements listed in the accompanying index present fairly, in all material respects, the financial position of Veramark Technologies, Inc. and its subsidiary at December 31, 2001 and December 31, 2000, and the results of their operations and their cash flows for each of the two years in the period ended December 31, 2001 in conformity with accounting principles generally accepted in the United States of America. In addition, in our opinion, the financial statement schedule listed in the index appearing under Item 14(c) on page 46 presents fairly, in all material respects, the information set forth therein when read in conjunction with the related consolidated financial statements. These financial statements and financial statement schedule are the responsibility of the Company's management; our responsibility is to express an opinion on these financial statements and financial statement schedule based on our audits. We conducted our audits of these statements in accordance with auditing standards generally accepted in the United States of America, which require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. PricewaterhouseCoopers LLP Rochester, New York February 7, 2002 22 CONSENT OF INDEPENDENT PUBLIC ACCOUNTANTS As independent public accountants, we hereby consent to the incorporation by reference in this Form 10-K of our report dated February 4, 2000 included in Veramark Technologies, Inc.'s Form 10-K for the year ended December 31, 1999. It should be noted that we have not audited any financial statements of the company subsequent to December 31, 1999 or performed any audit procedures subsequent to the date of our report. ARTHUR ANDERSEN LLP Rochester, New York March 28, 2002 23 VERAMARK TECHNOLOGIES, INC. CONSOLIDATED BALANCE SHEETS DECEMBER 31, 2001 AND 2000 ASSETS 2001 2000 ------------ ------------ CURRENT ASSETS: Cash and cash equivalents $ 633,138 $ 1,072,421 Investments 617,649 394,453 Accounts receivable, trade (net of allowance for doubtful accounts of $139,000 and $201,000) 1,622,846 2,104,505 Inventories, net 155,159 332,003 Prepaid expenses and other current assets 76,175 96,336 Assets held for sale (Note 4) -- 625,324 ------------ ------------ Total current assets 3,104,967 4,625,042 ------------ ------------ PROPERTY AND EQUIPMENT: Cost 6,660,276 6,733,928 Less accumulated depreciation (4,911,570) (4,203,173) ------------ ------------ Property and equipment, net 1,748,706 2,530,755 ------------ ------------ Software development costs (net of accumulated amortization of $2,070,351 and $1,464,890) 2,505,156 1,948,728 Pension assets 2,119,274 2,125,878 Deposits and other assets 758,563 628,927 ------------ ------------ Total other assets 5,382,993 4,703,533 ------------ ------------ TOTAL ASSETS $ 10,236,666 $ 11,859,330 ============ ============ The accompanying notes are an integral part of these consolidated financial statements. 24 VERAMARK TECHNOLOGIES, INC. CONSOLIDATED BALANCE SHEETS DECEMBER 31, 2001 AND 2000 LIABILITIES AND STOCKHOLDERS' EQUITY 2001 2000 ------------ ------------ CURRENT LIABILITIES: Accounts payable $ 190,783 $ 385,779 Accrued compensation and related taxes 1,710,169 1,606,886 Deferred revenue 2,839,332 2,175,986 Capital lease obligation 15,429 13,733 Other accrued liabilities 235,678 836,689 ------------ ------------ Total current liabilities 4,991,391 5,019,073 Long-term portion of capital leases 25,171 41,582 Pension obligation 3,470,039 3,331,817 ------------ ------------ Total liabilities 8,486,601 8,392,472 STOCKHOLDERS' EQUITY: Common stock, par value, $0.10; shares authorized, 40,000,000; 8,403,914 shares and 8,269,134 shares issued 840,391 826,913 Additional paid-in capital 20,263,490 20,191,304 Accumulated deficit (18,968,059) (17,165,602) Treasury stock (80,225 shares at cost) (385,757) (385,757) ------------ ------------ Total stockholders' equity 1,750,065 3,466,858 ------------ ------------ TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY $ 10,236,666 $ 11,859,330 ============ ============ The accompanying notes are an integral part of these consolidated financial statements. 25 VERAMARK TECHNOLOGIES, INC. CONSOLIDATED STATEMENTS OF OPERATIONS YEARS ENDED DECEMBER 31, 2001, 2000 AND 1999 2001 2000 1999 ------------ ------------ ----------- NET SALES Product Sales $ 5,952,275 $ 8,967,353 $19,054,312 Service Sales 6,560,415 7,558,004 10,342,376 ------------ ------------ ----------- Total Net Sales $ 12,512,690 $ 16,525,357 $29,396,688 ------------ ------------ ----------- COSTS AND OPERATING EXPENSES: Cost of sales 2,166,915 3,128,876 3,796,208 Engineering and software development 2,946,350 5,145,352 5,942,262 Selling, general and administrative 9,587,099 14,667,292 17,209,308 Other expenses (Note 11) -- 598,942 -- ------------ ------------ ----------- Total costs and operating expenses 14,700,364 23,540,462 26,947,778 ------------ ------------ ----------- INCOME (LOSS) FROM OPERATIONS (2,187,674) (7,015,105) 2,448,910 NET INTEREST INCOME 69,541 156,460 47,883 OTHER INCOME (Note 12) 315,676 -- -- ------------ ------------ ----------- INCOME (LOSS) BEFORE INCOME TAXES (1,802,457) (6,858,645) 2,496,793 INCOME TAXES -- -- 98,207 ------------ ------------ ----------- NET INCOME (LOSS) $ (1,802,457) $ (6,858,645) $ 2,398,586 ============ ============ =========== NET INCOME (LOSS) PER SHARE Basic $ (0.22) $ (0.85) $ 0.30 ============ ============ =========== Diluted $ (0.22) $ (0.85) $ 0.27 ============ ============ =========== WEIGHTED AVERAGE SHARES OUTSTANDING (BASIC) 8,242,615 8,079,281 7,973,183 ============ ============ =========== WEIGHTED AVERAGE SHARES OUTSTANDING (DILUTED) 8,242,615 8,079,281 8,800,662 ============ ============ =========== The accompanying notes are an integral part of these consolidated financial statements. 26 VERAMARK TECHNOLOGIES, INC. CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY YEARS ENDED DECEMBER 31, 2001, 2000 AND 1999 ADDITIONAL TOTAL COMMON STOCK PAID IN ACCUMULATED STOCKHOLDERS SHARES PAR VALUE CAPITAL DEFICIT EQUITY --------- --------- ------------ ------------ ------------ BALANCE - December 31, 1998 7,916,259 $ 796,856 $ 18,885,544 $(12,582,887) $ 7,099,513 Exercise of stock options and warrants 151,898 15,189 888,247 -- 903,436 Stock Purchase Plan 24,099 2,410 134,038 -- 136,448 Stock Retirements (883) (88) (11,581) -- (11,669) Treasury Stock (27,925) -- (172,542) -- (172,542) Stockholder Distribution -- -- -- *(122,656) *(122,656) Net Income -- -- -- 2,398,586 2,398,586 --------- --------- ------------ ------------ ------------ BALANCE - December 31, 1999 8,063,448 $ 814,367 $ 19,723,706 $(10,306,957) $ 10,231,116 --------- --------- ------------ ------------ ------------ Liquidation of Warrants Issued -- -- (163,589) -- (163,589) Sale of Stock 8,400 840 22,848 -- 23,688 Exercise of stock options and warrants 20,536 2,054 54,790 -- 56,844 Stock Purchase Plan 96,525 9,652 97,792 -- 107,444 Fair Value of Warrants Issued -- -- 70,000 -- 70,000 Net loss -- -- -- (6,858,645) (6,858,645) --------- --------- ------------ ------------ ------------ BALANCE - December 31, 2000 8,188,909 $ 826,913 $ 19,805,547 $(17,165,602) $ 3,466,858 --------- --------- ------------ ------------ ------------ Stock Purchase Plan 134,780 13,478 72,186 -- 85,664 Net loss -- -- -- (1,802,457) (1,802,457) --------- --------- ------------ ------------ ------------ BALANCE - December 31, 2001 8,323,689 $ 840,391 $ 19,877,733 $(18,968,059) $ 1,750,065 --------- --------- ------------ ------------ ------------ * Represents distributions to TAG Division Shareholders The accompanying notes are an integral part of these consolidated financial statements. 27 VERAMARK TECHNOLOGIES, INC. CONSOLIDATED STATEMENTS OF CASH FLOWS YEARS ENDED DECEMBER 31, 2001, 2000 AND 1999 2001 2000 1999 ----------- ----------- ----------- OPERATING ACTIVITIES: Net income (loss) $(1,802,457) $(6,858,645) $ 2,398,586 ----------- ----------- ----------- Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities: Depreciation and amortization 1,404,213 1,905,776 1,801,743 Provision for bad debts (35,854) 4,000 107,000 Provision for inventory obsolescence 21,295 139,996 73,101 Loss on disposal of fixed assets 5,691 18,839 4,497 Fair value of warrants issued -- 70,000 -- Gain on sale of Verabill (315,676) -- -- Changes in assets and liabilities: Accounts receivable 517,513 1,712,739 (730,656) Inventories 155,549 85,124 (50,256) Prepaid expenses and other current assets 20,161 336,649 (404,743) Deposits and other assets (123,032) (265,237) (30,888) Accounts payable (194,996) (442,058) (8,037) Accrued compensation and related taxes 103,283 (414,216) 1,021,911 Deferred revenue 663,346 (862,740) (230,362) Other accrued liabilities (601,011) (65,596) (489,609) Pension obligation 138,222 288,046 160,924 ----------- ----------- ----------- Net adjustments 1,758,704 2,511,322 1,224,625 ----------- ----------- ----------- Net cash (used in) provided by operating activities (43,753) (4,347,323) 3,623,211 ----------- ----------- ----------- INVESTING ACTIVITY: Sale (purchase) of investments (223,196) 4,742,815 (418,574) Additions to property and equipment (22,395) (334,038) (2,128,008) Capitalized software development costs (1,161,888) (902,379) (393,907) Proceeds on sale of Verabill, net of selling expenses 941,000 -- -- ----------- ----------- ----------- Net cash provided by (used in) investing activities (466,479) 3,506,398 (2,940,489) ----------- ----------- ----------- FINANCING ACTIVITIES: Repayment of Note Payable -- (1,100,000) -- Repayment of Capital Lease obligation (14,715) (69,130) (18,364) Distributions to Shareholders -- -- (122,656) Proceeds from sale of stock -- 23,688 -- Exercise of stock options and warrants -- 56,844 891,767 Employee stock purchase plan 85,664 107,444 136,448 Treasury stock purchases -- -- (172,542) ----------- ----------- ----------- Net cash provided by (used in) financing activities 70,949 (981,154) 714,653 ----------- ----------- ----------- NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS (439,283) (1,822,079) 1,397,375 CASH AND CASH EQUIVALENTS, BEGINNING OF YEAR 1,072,421 2,894,500 1,497,125 ----------- ----------- ----------- CASH AND CASH EQUIVALENTS, END OF YEAR $ 633,138 $ 1,072,421 $ 2,894,500 =========== =========== =========== The accompanying notes are an integral part of these consolidated financial statements. 28 VERAMARK TECHNOLOGIES, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS YEARS ENDED DECEMBER 31, 2000, 1999 AND 1998 1. DESCRIPTION OF BUSINESS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES The accompanying consolidated financial statements include the accounts of Veramark Technologies, Inc. (the Company) and The Angeles Group Division ("TAG"), reflecting the Company's merger with The Angeles Group effective January 7, 2000. Veramark Technologies, Inc. issued 360,850 shares of common stock in exchange for all of the outstanding shares of The Angeles Group, Inc. The business combination was accounted for as a pooling-of-interests, and accordingly, the historical financial statements of the Company have been restated to include the consolidated financial statements of Veramark Technologies, Inc. and The Angeles Group, Inc. for all periods presented. All significant intercompany accounts and transactions have been eliminated. The Company designs and produces telecommunication management, Internet management and billing systems for users and providers of telecommunication services in the global market. (See Note 11) ESTIMATES - The preparation of consolidated financial statements, in conformity with generally accepted accounting principles, requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, and disclosure of contingent assets and liabilities, at the date of the consolidated financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. The consolidated financial statements include management's best estimates of the net realizable value of software development costs. Accordingly, the Company periodically records adjustments to write down the carrying value of software development costs to their net realizable value. The amounts the Company will ultimately realize could differ materially from the carrying value of the software development costs. (See Note 5) FAIR VALUE OF FINANCIAL INSTRUMENTS - Statement of Financial Accounting Standards (SFAS) No. 107 "Disclosures about Fair Value of Financial Instruments," requires disclosures of the fair value of certain financial instruments. The carrying amount of cash and cash equivalents, investments, accounts receivable and accounts payable approximate fair value due to their short-term nature. CASH AND CASH EQUIVALENTS - The Company considers all highly liquid investments purchased with a maturity of three months or less to be cash equivalents. INVESTMENTS - The Company records its investments in accordance with SFAS No. 115, "Investments in Certain Debt and Equity Securities." As of December 31, 2001 and 2000, the Company has classified its portfolio as available-for-sale securities. At December 31, 2001 and 2000 the carrying value of investments approximated fair market value. 29 Investments at December 31, 2001 and 2000 consisted of the following: 2001 2000 ---- ---- Bond Funds $ 617,649 $ 394,452 Money Market Funds 265,272 1,022,886 ---------- ---------- $ 882,921 $1,417,338 ========== ========== The contractual maturities of the Company's investments as of December 31, 2001 are primarily due within one year. CONCENTRATIONS OF CREDIT RISK - Financial instruments, which potentially subject the Company to concentration of credit risk, consist principally of investments and accounts receivable. The Company places its investments with quality financial institutions and, by policy, limits the amount of investment exposure to any one financial institution. The Company's customers are not concentrated in any specific geographic region, but are concentrated in the telecommunications industry. As of December 31, 2001 and 2000, one customer in this industry accounted for approximately $133,269 and $527,101, respectively, of the total accounts receivable balance. The Company performs ongoing credit evaluations of its customers' financial conditions but does not require collateral to support customer receivables. The Company establishes an allowance for doubtful accounts based upon factors surrounding the credit risk of specific customers, historical trends and other information. INVENTORIES are stated at the lower of cost (first-in, first-out) or market. The Company evaluates the net realizable value of inventory on hand considering deterioration, obsolescence, replacement costs and other pertinent factors, and records adjustments as necessary. PROPERTY AND EQUIPMENT is recorded at cost and depreciated on a straight-line basis using the following useful lives: Computer hardware and software 3-5 years Machinery and equipment 4-7 years Furniture and fixtures 5-10 years Leasehold improvements Term of lease All maintenance and repair costs are charged to operations as incurred. The cost and accumulated depreciation for property and equipment sold, retired, or otherwise disposed of are removed from the accounts, and the resulting gains or losses are reflected in earnings. LONG-LIVED ASSETS AND INTANGIBLES - In accordance with Statement of Financial Accounting Standard, ("SFAS") No. 121 "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to be Disposed Of." The Company assesses long-lived assets and certain identifiable intangibles for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable on an undiscounted cash flow basis. The statement also requires that long-lived assets and certain identifiable intangibles to be disposed of be reported at the lower of carrying amount or fair values less cost to sell. 30 SOFTWARE DEVELOPMENT COSTS meeting recoverability tests are capitalized, under SFAS No. 86, "Accounting for the Costs of Computer Software to be Sold, Leased, or Otherwise Marketed," and amortized on a product-by-product basis over their economic life, ranging from three to five years, or the ratio of current revenues to current and anticipated revenues from such software, whichever provides the greater amortization. REVENUE RECOGNITION - The Company recognizes revenue from product sales upon shipment to the customer. Revenues from maintenance and extended warranty agreements are recognized ratably over the term of the agreements. The Company also enters into license agreements for certain of its software products. These revenues are recognized in accordance with the provisions of Statement of Position (SOP) No. 97-2, "Software Revenue Recognition" as amended by SOP 98-4. INCOME TAXES are provided on the income earned in the financial statements. In accordance with SFAS 109, "Accounting for Income Taxes," the Company applies the liability method of accounting for income taxes, under which deferred income taxes are provided to reflect the impact of "temporary differences" between the amounts of assets and liabilities for financial reporting purposes and such amounts as measured by tax laws and regulations. The Angeles Group was treated as an S-Corporation for Federal Income Tax purposes for all years prior to 2000. NET INCOME (OR LOSS) PER COMMON SHARE is computed in accordance with the provisions of SFAS No. 128, "Earnings Per Share." Basic EPS is computed by dividing reported earnings available to common stockholders by weighted average shares outstanding. No dilution for common share equivalents is included. Diluted EPS is computed on a similar basis to the previously calculated fully diluted EPS. Included in diluted earnings per share in 1999 are 827,479 shares, which represent the dilutive effect of stock options and warrants issued. There were no dilutive effects of stock options and warrants in 2000 or 2001 as the effect would be anti-dilutive. RECLASSIFICATIONS - Certain prior year balances have been reclassified to conform with current year presentation. STOCK-BASED COMPENSATION - In October 1995, SFAS No. 123, "Accounting for Stock-Based Compensation" was issued which sets forth a fair value method of recognizing stock-based compensation expense. As permitted by SFAS No. 123, the Company continues to measure compensation for such plans using the intrinsic value based method of accounting, prescribed by Accounting Principles Board (APB), Opinion No. 25, "Accounting for Stock Issued to Employees," and will disclose the additional information relative to issued stock options, and pro forma net income and earnings per share, as if the options granted were expensed at their estimated fair value at the time of grant. NEW ACCOUNTING PRONOUNCEMENTS - In July 2001, the Financial Accounting Standards Board (FASB) No. 142, "Goodwill and Other Intangible Assets." This statement requires that ratable amortization of goodwill be replaced with periodic tests of the goodwill impairment and that intangible assets other than goodwill be amortized over their useful lives. The provisions of SFAS No. 142 are effective for all fiscal years beginning after December 15, 2001, and will therefore be adopted by the Company January 1, 2002. The Company does not believe the adoption of SFAS No. 142 will have a material effect on the Company's financial position or its results of operations. 31 In June 2001, the FASB issued SFAS No. 143, "Accounting for Asset Retirement Obligations." SFAS No. 143 requires that obligations associated with the retirement of a tangible long-lived asset be recorded as a liability when those obligations are incurred, with the amount of the liability initially measured at fair value. Upon initially recognizing a liability for an asset retirement obligation, an entity must capitalize the cost by recognizing an increase in the carrying amount of the related long-lived asset. Over time, the liability is accreted to its present value each period and the capitalized cost is depreciated over the useful life of the related asset. Upon settlement of the liability, an entity either settles the obligation for its recorded amount or incurs a gain or loss upon settlement. The provisions of SFAS No. 143 will be required to be adopted by the Company in fiscal 2003. The Company does not currently believe adoption of this statement will have a material effect on its financial position or its results of operations. In October 2001, the FASB issued SFAS No. 144, "Accounting for the Impairment or Disposal of Long-Lived Assets." This statement supercedes SFAS No.121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of." SFAS No. 144 addresses the accounting model for long-lived assets to be disposed of by sale and resulting implementation issues. This statement requires that those long-lived assets be measured at the lower of carrying amount or fair value less cost to sell, whether reported in continuing operations or in discontinued operations. Therefore, discontinued operations will no longer be measured at net realizable value or include amounts for operating losses that have not yet occurred. It also broadens the reporting of discontinued operations to include all components of an entity with operations that can be distinguished from the rest of the entity and that will be eliminated form the ongoing operations of the entity in a disposal transaction. This statement is effective for financial statements issued for fiscal years beginning after December 15, 2001 and will adopted by the Company January 1, 2002. The Company does not believe the adoption of SFAS No. 144 will have a material effect on its financial position or its results of operations. CRITICAL ACCOUNTING POLICIES - The preparation of financial statements requires management to make estimates and assumptions that affect amounts reported therein. The most significant of these involving difficult or complex judgments in 2001 include: - Revenue recognition - Capitalization of software development costs In each situation, management is required to make estimates about the effects of matters or future events that are inherently uncertain. The Company's overall policies with regard to revenue recognition are set forth in Note 1 - Description of Business and Summary of Significant Accounting Policies. As noted therein, revenue is recognized based on the terms of sale with the customer. The terms and arrangements vary by product and services provided, owing to the differing nature of the customers and channels. The company believes its revenue recognition policies are appropriate in all circumstances, and that its policies are reflective of complexities arising from customer arrangements involving such features as maintenance, warranty agreements, license agreements, and other normal course of business arrangements. As set forth in Note 1 - Description of Business and Summary of Significant Accounting Policies, the Company capitalizes software development costs when technological feasibility has been established for the software in accordance with SFAS No. 86, "Accounting for the Costs of Computer Software to be 32 Sold, Leased, or Otherwise Marketed." Such capitalized costs are amortized on a product-by-product basis over their economic life or the ratio of current revenues to current and anticipated revenues from such software, whichever provides the greater amortization. Should the Company inaccurately determine when a product reaches technological feasibility or the economic life of a product, results could differ materially from those reported. Veramark used what it believes are reasonable assumptions and where applicable, established valuation techniques in making its estimates. 2. INVENTORIES, NET The major classifications of inventories as of December 31, 2001 and 2000 are: 2001 2000 -------- -------- Purchased parts and components $119,107 $198,995 Work in process 32,394 65,127 Finished goods 3,658 67,881 -------- -------- $155,159 $332,003 ======== ======== 3. PROPERTY AND EQUIPMENT The major classifications of property and equipment as of December 31, 2001 and 2000 are: 2001 2000 ---------- ---------- Machinery and equipment $ 795,098 $ 802,355 Computer hardware and software 2,706,067 2,785,033 Furniture and fixtures 1,776,552 1,763,981 Leasehold improvements 1,382,559 1,382,559 ---------- ---------- $6,660,276 $6,733,928 ========== ========== Depreciation expense was approximately $799,000, $886,000 and $677,000 for the years ended December 31, 2001, 2000 and 1999, respectively. The Company recorded a loss of approximately $6,000, representing the net book value of assets written-off during 2001. 4. ASSET HELD FOR SALE During 2000, the Company announced its intention to either spin-off into a separate company or sell to a strategic buyer, Verabill, the billing and customer care product line. As of December 31, 2000, the unamortized portion of capitalized software attributable to the Verabill product was $625,324. The Company continued to sell and support the Verabill product during the process of negotiation with interested parties. The Company completed the sale of this product line on March 26, 2001, recognizing a net gain on the sale of $315,676. (See Note 12 to the Financial Statements). 5. ENGINEERING AND SOFTWARE DEVELOPMENT EXPENDITURES 33 Engineering and software development expenditures incurred during the years ended December 31, 2001, 2000 and 1999 were recorded as follows: 2001 2000 1999 ---------- ---------- ---------- Engineering and software development expense included in the consolidated statements of operations $2,946,350 $5,145,352 $5,942,262 Amounts capitalized and included in the consolidated balance sheets 1,161,888 902,379 393,907 ---------- ---------- ---------- Total expenditures for engineering and software development $4,108,238 $6,047,731 $6,336,169 ========== ========== ========== Additionally, the Company recorded amortization of capitalized software development costs of approximately $605,000, $1,020,000, and $1,096,000 for the years ended December 31, 2001, 2000 and 1999, respectively. Such amortization is included in cost of sales in the consolidated statements of operations. 6. BENEFIT PLANS The Company sponsors an employee incentive savings plan under section 401(k) for all eligible employees. The Company's contributions to the plan are discretionary and totaled $100,000 in 1999. There have been no contributions in 2000 or 2001. The Company also sponsors an unfunded Supplemental Executive Retirement Program, which is a nonqualified plan that provides certain key employees defined pension benefits. Periodic pension expense for the years ended December 31, 2001, 2000 and 1999 consists of the following: 34 2001 2000 1999 -------- -------- -------- Service cost $ 92,009 $320,413 $307,637 Interest cost 250,435 215,210 173,356 Net amortization and deferral 86,883 86,883 86,883 -------- -------- -------- Pension expense $429,327 $622,506 $567,876 ======== ======== ======== A reconciliation of the pension plan's funded status with amounts recognized in the Company's consolidated balance sheets is as follows: 2001 2000 ----------- ----------- Actuarial present value of accumulated benefit obligation $ 3,470,039 $ 3,331,817 =========== =========== Actuarial present value of projected benefit obligation $ 3,470,039 $ 3,331,817 Plan assets -- -- ----------- ----------- Projected benefit obligation in excess of plan assets 3,470,039 3,331,817 Prior service cost not yet recognized in net periodic pension cost (826,772) (913,655) Additional minimum liability 826,772 913,655 ----------- ----------- Accrued pension obligation $ 3,470,039 $ 3,331,817 =========== =========== Included in the pension assets caption in the consolidated balance sheets as of December 31, 2001 and 2000 is an intangible asset of $826,772 and $913,655, respectively, related to the minimum liability adjustment for the unfunded accumulated benefit obligation. The discount rate and rate of increase in future compensation levels used in determining the actuarial present value of the projected benefit obligation were 7% and 3% respectively, for all years presented. The Company maintains life insurance covering certain key employees under its Supplemental Executive Retirement Program with the Company named as beneficiary. The Company intends to use death 35 benefits as well as loans against the accumulating cash surrender value of the policies to fund the pension obligation. 7. STOCKHOLDERS' EQUITY The Company maintains a private equity line of credit agreement with a single institutional investor. Under the equity line, the Company has the right to sell to the investor shares of the Company's common stock at a price equal to 94% of the average bid price of the stock for the prior ten trading days. During the term of the agreement the Company may sell up to $6 million of common stock to the investor with no more than $500,000 of common stock in any single month. There were no shares of common stock sold to this investor during 2001. During 2000, the Company sold 8,400 shares of common stock to this investor, realizing net proceeds of $23,688. There were no shares of common stock sold to this investor during 1999. This agreement extends through August 31, 2004. The Company has reserved 650,000 shares of its common stock for issuance under its 1993 Stock Option Plan, the successor plan to the 1983 Stock Option Plan. The Company's Board of Directors approved a 1998 Stock Option Plan on December 15, 1997 covering up to 2,500,000 shares of common stock, subject to shareholder approval, which was obtained in May, 1998. Both plans provide for options, which may be issued as nonqualified or qualified incentive stock options. All options granted are exercisable in increments of 20 - 100% per year beginning one year from the date of grant. All options granted to employees have a ten year term. The Company accounts for its stock-based compensation plans under APB Opinion No. 25. Accordingly, compensation expense has been recognized only to the extent the exercise price was below the fair market value at the time of the grant. Had compensation cost for the Company's stock-based compensation plans been determined based on the fair value at the grant dates for awards consistent with the method of SFAS No. 123, the Company's net income (loss) per share would have been adjusted to the pro forma amounts indicated below: 2001 2000 1999 ----------- ----------- ---------- Net income (loss) As reported $(1,802,457) $(6,858,645) $2,398,586 Pro forma $(3,182,088) $(9,166,081) $1,855,680 Net income (loss) per common share As reported Basic $ (.22) $ (.85) $ .30 Diluted $ (.22) $ (.85) $ .27 Pro forma Basic $ (0.39) $ (1.13) $ .23 Diluted $ (0.39) $ (1.13) $ .21 Compensation expense recognized in the statement of operations for the years ended December 31, 2001, 2000 and 1999 was $226,248, $448,562 and $355,638, respectively, for options issued at an exercise price below fair market value at the time of the grant. The SFAS No. 123 method of accounting has not been applied to options granted prior to January 1, 1995, so the resulting pro forma compensation cost may not be representative of that to be expected in future years. 36 For purposes of the disclosure above, the fair value of each option grant is estimated on the date of the grant using the Black-Scholes option-pricing model with the following weighted-average assumptions used for grants in 2001, 2000, and 1999. 2001 2000 1999 ------- ------- ------- Dividend yield -- -- -- Expected volatility 85.90% 66.98% 64.47% Risk-free interest rate 4.95% 6.24% 4.58% Expected life 7 years 7 years 7 years A summary of stock option and warrant transactions for the years ended December 31, 2001, 2000 and 1999 is shown below: 2001 2000 1999 ------------------------- ------------------------- -------------------------- WEIGHTED WEIGHTED WEIGHTED AVERAGE AVERAGE AVERAGE OPTIONS SHARES PRICE SHARES PRICE SHARES PRICE Shares under option, beginning of year 2,700,510 $4.38 2,181,520 $4.76 1,715,475 $4.16 Options granted 1,482,050 0.52 1,131,550 4.70 536,537 6.55 Options exercised -- -- (20,536) 2.36 (47,517) 3.14 Options terminated (456,685) 4.58 (592,024) 6.44 (22,975) 5.43 ---------- ----- ---------- ----- ---------- ----- Shares under option, end of year 3,725,875 $2.82 2,700,510 $4.38 2,181,520 $4.76 ========== ===== ========== ===== ========== ===== Shares exercisable 1,386,660 $3.71 893,371 $4.05 656,556 $4.15 ========== ===== ========== ===== ========== ===== Weighted average fair value of options granted $ 0.50 $ 4.70 $ 4.35 ========== ========== ========== WARRANTS Warrants outstanding, beginning of year 114,744 $5.92 78,045 $7.68 185,822 $7.20 Warrants granted -- -- 50,000 3.12 5,289 6.38 Warrants exercised -- -- -- -- (104,381) 6.92 Warrants expired (21,863) 8.51 (13,301) 5.74 (8,685) 5.76 ---------- ----- ---------- ----- ---------- ----- Warrants outstanding, end of year 92,881 $5.31 114,744 $5.92 78,045 $7.68 ---------- ---------- ---------- 37 8. SALES INFORMATION Sales to one customer were approximately $3,488,000 or 28% of the Company's total sales in 2001. Sales to this same customer were approximately $7,394,000 or 45% of the Company's total sales in 2000 and approximately $16,287,000 or 55% of the Company's total sales in 1999. Export sales to unaffiliated customers, primarily in Canada, Europe and South America, were approximately $793,000, $1,990,000, and $5,219,000 in 2001, 2000, and 1999 respectively. 9. INCOME TAXES The components of the income (loss) before income taxes for the years ended December 31, 2001, 2000 and 1999 is presented below: 2001 2000 1999 ----------- ----------- ----------- Net (loss) income $(1,802,457) $(6,858,645) $ 2,398,586 =========== =========== =========== The income tax provision (benefit) includes the following: 2001 2000 1999 ----------- ----------- ----------- Current income tax expense: Federal -- -- $ 80,908 State -- -- 17,299 ----------- ----------- ----------- $ -- $ -- $ 98,207 ----------- ----------- ----------- Deferred income tax provision (benefit): Federal (677,271) (2,000,921) 510,123 State (58,893) (173,993) 48,660 Increase (decrease) in valuation allowance 736,164 2,174,914 (558,783) ----------- ----------- ----------- $ -- $ -- $ 98,207 =========== =========== =========== 38 The income tax (benefit) provision differs from those computed using the statutory federal tax rate of 34%, due to the following: 2001 2000 1999 --------- ----------- --------- Tax at statutory federal rate $(612,835) $(2,331,939) $ 948,414 US Tax effect of foreign losses -- -- (312,024) State taxes, net of federal tax benefit (46,307) (69,425) 4,857 Merger costs -- 209,300 -- Increase (decrease) in valuation allowance 736,164 2,174,914 (558,783) Other 9,397 17,150 15,743 General Business Credits (85,348) -- -- --------- ----------- --------- $ 1,071 $ -- $ 98,207 ========= =========== ========= The deferred income tax asset (liability) recorded in the consolidated balance sheets results from differences between financial statement and tax reporting of income and deductions. A summary of the composition of the deferred income tax asset (liability) follows: 2001 2000 ----------- ----------- General business credits 1,537,095 1,451,747 Net operating losses 3,987,290 2,907,598 Deferred compensation 1,181,061 1,203,943 Alternative minimum tax credits 322,216 322,216 Inventory 88,552 104,762 Accounts receivable 5,017 28,060 Capitalized software (926,908) (952,400) Fixed assets (450,617) (78,685) Other 125,998 145,402 New York State ITC 69,579 70,476 ----------- ----------- 5,939,283 5,203,119 Valuation allowance (5,939,283) (5,203,119) ----------- ----------- Deferred asset (liability) $ -- $ -- =========== =========== The Company has $10,776,460 of federal net operating loss carryforwards available as of December 31, 2001. Of that total, $682,000 is limited to a utilization of approximately $100,000 annually. The carryforwards expire in varying amounts in 2011 through 2020. The valuation allowance has increased by $736,164 during the year ended December 31, 2001 39 The Company's tax credit carryforwards as of December 31, 2001 are as follows: DESCRIPTION AMOUNT EXPIRATION DATES General business credits 1,537,095 2001 - 2020 New York State investment tax credits 101,821 2001 - 2015 Alternative minimum tax credits 322,216 No expiration date Cash paid (received) for income taxes during the years ended December 31, 2001, 2000 and 1999 totaled $1,425, $11,705, and $(87,018) respectively. 10. COMMITMENTS LEASE OBLIGATIONS - The Company leases current manufacturing and office facilities and certain equipment under operating leases, which expire at various dates. The facility leases provide for extension privileges. Rent expense under all operating leases (exclusive of real estate taxes and other expenses payable under the leases) was approximately $616,000, $621,000, and $453,000 for the years ended December 31, 2001, 2000 and 1999, respectively. Minimum lease payments as of December 31, 2001 under capital and operating leases are as follows: YEAR ENDING DECEMBER 31, CAPITAL LEASES OPERATING LEASES TOTAL -------------- ---------------- ---------- 2002 $19,370 $ 671,551 $ 690.921 2003 19,370 659,880 679,250 2004 8,069 468,905 476,974 2005 0 433,165 433,165 2006 0 433,165 433,165 Thereafter 0 360,971 360,971 ------- ---------- ---------- 46,809 $3,027,637 $3,074,446 Less: Amounts representing interest (6,209) Present value of minimum capital lease payments 40,600 Less: Current portion (15,429) ------- $25,171 ======= LEGAL MATTERS - The Company is subject to litigation from time to time in the ordinary course of business. Although the amount of any liability with respect to such litigation cannot be determined, in the opinion of management, such liability will not have a material adverse effect on the Company's financial condition or results of operations. 40 11. OTHER EXPENSES On January 7, 2000, the Company completed its merger with TAG, a supplier of telemanagement software systems for large enterprises. The transaction was structured as a stock-for-stock merger with the shareholders of TAG receiving 360,850 shares of the Company's common stock, which represented an aggregate value of approximately $4,060,000, assuming a per share amount of $11.25. In addition, Veramark assumed and paid debt of TAG totaling approximately $1.1 million. Transaction related broker, accounting, and legal fees of $598,942 are included in the accompanying consolidated statements of operations. 12. OTHER INCOME On March 26, 2001, the Company completed the sale of Verabill, its billing and customer care product line, to MIND CTI Ltd. Of Yokneam, Israel. The net proceeds from the sale were $941,000, representing cash received at closing of $1,000,000, less transaction related fees and expenses of $59,000. After all fees, expenses, and the write-off of remaining capitalized software associated with the Verabill product line, the Company recognized a net gain on the transaction of $315,676. 13. QUARTERLY FINANCIAL INFORMATION (UNAUDITED) Summarized quarterly financial information for the years ended December 31, 2001 and 2000 is as follows: THREE MONTHS ENDED -------------------------------------------------------------- MARCH 31 JUNE 30 SEPTEMBER 30 DECEMBER 31 2001 Net sales $ 3,324,315 $ 3,297,719 $ 3,003,438 $ 2,887,218 Gross profit $ 2,778,620 $ 2,779,645 $ 2,464,623 $ 2,322,887 Net loss $ (382,473) $ (491,701) $ (443,218) $ (485,065) Net loss per share - Basic $ (0.05) $ (0.06) $ (0.05) $ (0.06) - Diluted $ (0.05) $ (0.06) $ (0.05) $ (0.06) 2000 Net sales $ 4,914,417 $ 3,111,859 $ 4,889,126 $ 3,609,955 Gross profit $ 4,046,277 $ 2,376,770 $ 4,068,089 $ 2,905,345 Net loss $(2,859,965) $(3,292,588) $ (222,050) $ (484,042) Net loss per share - Basic $ (0.36) $ (0.40) $ (0.03) $ (0.06) - Diluted $ (0.36) $ (0.40) $ (0.03) $ (0.06) 41 14. SUBSEQUENT EVENTS Through December 31, 2001, the Company had maintained a secured demand line of credit agreement, with a major commercial bank, in the amount of $3,000,000. On February 5, 2002, citing the operating losses the Company has incurred over the past two years, and that the Company would no longer qualify for a credit facility of that magnitude, the bank has notified the Company that it is withdrawing the credit agreement with formal written communications following on February 26, 2002. The Company does not view the withdrawal of this credit arrangement as being significant in carrying out its operation plans. The original agreement was put in place in October 1998 for the primary purpose of providing greater flexibility in acquisition activity being contemplated at that time, and in the period since, the Company had never accessed the line and was not contemplating the use in the foreseeable future. The Company believes it has adequate liquid assets and operating cash flow ability to sustain its operations for the foreseeable future. 42 PART III ITEM 10 DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT Information relating to directors of the Company is incorporated herein by reference to the Company's Proxy Statement for the Annual Meeting of Shareholders to be held May 16, 2002. The following lists the names and ages of all executive officers of the Company, all persons chosen to become executive officers, all positions and offices with the Company held by such persons, and the business experience during the past five years of such persons. All officers were elected or re-elected to their present positions for terms ending on May 16, 2002 and until their respective successors are elected and qualified. MANAGEMENT Directors and Executive Officers of the Registrant The Directors and executive officers of Veramark are as follows: Name Age Position ---- --- -------- David G. Mazzella 61 Chairman of the Board, President and CEO William J. Reilly 53 Director John E. Gould 57 Director James R. Scielzo 59 Director Paul T. Babarik 60 Vice President - Telemanagement Sales Ronald C. Lundy 50 Treasurer Douglas F. Smith 57 Vice President - Operations All Directors hold office until the next annual meeting of stockholders, and until their successors are duly elected and qualified. Officers are elected annually by the Board of Directors and serve at the discretion of the Board. DAVID G. MAZZELLA, JR. was appointed Chief Executive Officer in June 1997, he previously served as President and Chief Operating Officer of the Company from February 1997. He became Chairman of the Board on December 19, 1998. From June 1994 to February 1997, he was engaged in management consulting. From February 1992 to June 1994, he was the President and CEO of Scotgroup Enterprises, Inc., which was engaged in the development and sale of telecommunications software equipment and the sale of paging and cellular telephone services. From 1988 - 1991, Mr. Mazzella was Vice President of Glenayre Electronics, a manufacturer of software based telecommunications equipment. He was President and CEO of Multitone Electronics, Inc., a company engaged in the manufacture, sale and servicing of telecommunications equipment from 1983 until its acquisition by Glenayre Electronics in 1988. 43 WILLIAM J. REILLY has been a Director of Veramark since June 1997. He is the Chief Operating Officer for Checkpoint Systems, Inc., a manufacturer and distributor of systems for electronic article surveillance, electronic access control, closed circuit television and radio frequency identifications JOHN E. GOULD has been a Director of Veramark since August 1997. For more than five years Mr. Gould has been a partner in Gould & Wilkie, a general practice law firm in New York City. Mr. Gould is also Chairman of the American Geographical Society. JAMES R. SCIELZO was appointed to the Board of Directors of Veramark in March 1998. From 1994, until his retirement in 1999, Mr. Scielzo held the position of Senior Vice President and Chief Technology Officer for Young & Rubicam, Inc., a global corporate communications, advertising and public relations firm. Prior to that, he was Senior vice President/Chief Technology Officer at Wundermann Cajo Johnson, the direct response advertising subsidiary of Young & Rubicam, and the Director of systems Development for Young & Rubicam. PAUL T. BABARIK was appointed Vice President of Sales in April 1996. After joining Veramark in 1987 as a Regional Sales Manager he held several sales management positions, the most recent as Director of AT&T sales from 1989 to 1996. Prior to joining Veramark, Mr. Babarik was employed by AT&T from 1977 - 1986 in various sales management positions. RONALD C. LUNDY was appointed Treasurer of Veramark in July 1993. Since joining Veramark in 1984 he has held a variety of financial management positions, the most recent having been Corporate Controller since December of 1992. Prior to that he held various financial positions with Rochester Instrument Systems from 1974-1983. DOUGLAS F. SMITH was appointed Vice President of Operations in December 1998. Mr. Smith has been an employee of the Company since 1984 as Order Administration Manager and then as Director of Operations. Prior to joining the Company, Mr. Smith held various management positions with Rochester Instruments Systems, Inc. 44 ITEM 11 EXECUTIVE COMPENSATION Information relating to executive compensation is incorporated by reference to the Company's Proxy Statement for the Annual Meeting of Shareholders to be held May 16, 2002. ITEM 12 SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT Information relating to the security holdings of more than five percent holders and directors and officers of the Company is incorporated herein by reference the Company's Proxy Statement for the Annual Meeting of Shareholders to be held May 16, 2002. ITEM 13 CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS None. 45 PART IV ITEM 14 EXHIBITS, CONSOLIDATED FINANCIAL STATEMENT SCHEDULE AND REPORTS ON FORM 8-K (b) Exhibits (numbered in accordance with item 601 of regulations S-K) (11.1) Page 48 Calculation of earnings per share (c) Schedule II Page 47 Valuation and Qualifying Accounts All other schedules are omitted because they are not applicable or the required information is shown in the financial statements or notes thereto. 46 VERAMARK TECHNOLOGIES, INC. SCHEDULE II - VALUATION AND QUALIFYING ACCOUNTS ALLOWANCE FOR DOUBTFUL ACCOUNTS YEARS ENDED DECEMBER 31, 2001, 2000, AND 1999 Column A Column B Column C Column D Column E -------- -------- -------- -------- -------- Balance at Charged to Accounts Balance at Beginning of Costs and Written Off End of Year Ended Year Expenses (Recovered) Year ---------- ------------ ---------- ----------- ----------- 2001 $201,000 $(36,000) $ 26,000 $139,000 2000 $260,000 $4,000 $ 63,000 $201,000 1999 $110,000 $ 107,000 $(43,000) $260,000 47 Exhibit 11.1 VERAMARK TECHNOLOGIES, INC. CALCULATION OF EARNINGS PER SHARE Year Ended December 31, 2001 2000 1999 ----------- ----------- ---------- BASIC Net Earnings (Loss) $(1,802,457) $(6,858,645) $2,398,586 =========== =========== ========== Weighted average common shares outstanding 8,242,615 8,079,281 7,973,183 =========== =========== ========== Earnings (Loss) per common & common equivalent share $ (0.22) $ (0.85) $ 0.30 =========== =========== ========== DILUTED Net Earnings (Loss) $(1,802,457) $(6,858,645) $2,398,586 =========== =========== ========== Weighted average common shares outstanding 8,242,615 8,079,281 7,973,183 Additional dilutive effect of stock options & warrants after application of treasury stock method -- -- 827,479 ----------- ----------- ---------- Weighted average dilutive shares outstanding 8,242,615 8,079,281 8,800,662 =========== =========== ========== Earnings (Loss) per common share assuming full dilution $ (0.22) $ (0.85) $ 0.27 =========== =========== ========== 48 SIGNATURES Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. VERAMARK TECHNOLOGIES, INC., Registrant /s/ David G. Mazzella -------------------------------------------------------- David G. Mazzella, President and CEO Dated: March 27, 2002 /s/ Ronald C. Lundy -------------------------------------------------------- Ronald C. Lundy, Treasurer, Principal Accounting Officer Dated: March 27, 2002 Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated. Signature Capacity Date --------- -------- ---- /s/ David G. Mazzella Chairman of the Board, Director March 27, 2002 ------------------------- David G. Mazzella /s/ John E. Gould Director March 27, 2002 ------------------------- John E. Gould /s/ William J. Reilly Director March 27, 2002 ------------------------- William J. Reilly /s/ James R. Scielzo Director March 27, 2002 ------------------------- James R. Scielzo 49