IntellaTriage, the nation's leading nurse-based triage solution, has hired Tony Schulte to lead their growing operations team.
BRENTWOOD, Tenn. - Sept. 14, 2023 - PRLog -- IntellaTriage, the leading provider of after-hours nurse-first triage services for hospice and home health, welcomed Tony Schulte as Chief Operating Officer in July. Schulte will oversee all departments on the operations team at IntellaTriage including Quality Assurance, Training and Education, Workforce Management, and the largest team of hospice and home health Triage Nurses nationwide, with over 250 nurses and growing.
Schulte joins IntellaTriage from his most recent role as Vice President of Care Center Operations at VRI, a remote patient monitoring provider based in Ohio, where he led a call center and customer support operation for over 250 employees. In addition to his exceptional track record of best-in-class service, Tony led VRI through a successful exit and integration into ModivCare, a large Georgia-based social services and healthcare corporation. In Schulte's new position, he will play a critical role in overseeing IntellaTriage's day-to-day operations to ensure overall success by delivering the best patient and nurse experience twenty-four hours per day. The ongoing goal of Schulte's team is to improve after-hours patient experience, increase field nurse satisfaction and retention, and help clients grow and scale while maintaining fiscal responsibility.
"Joining IntellaTriage at this stage in its growth is an incredible opportunity to use the expertise I've gained through my experience managing large clinical call centers to support this amazing team as they achieve their mission to improve patients' and nurses' lives," says Schulte. "The company has already come so far in such a short time. I'm excited to be able to jump in and make a great operation even better."
Daniel Reese, CEO of IntellaTriage, stated, "Adding Tony to the team as COO is the next logical step in the IntellaTriage journey. Tony brings the perfect experience to improve the overall support of our nurses while we continue to grow our client base and provide exceptional care. We have experienced substantial growth over the past four years, which only reaffirms that our service is much needed in the post-acute industry. Our goal is to improve the lives of nurses in the field and patients at home, and we are continually updating and perfecting our processes to ensure our nurses can provide the best possible triage care for those who rely on us. I am excited to have Tony on the team to drive us forward."
IntellaTriage was founded in 2008 to address a significant unmet need in hospice and home health by delivering nurse-first triage solutions and leveraging the largest team of registered nurses to provide compassionate, round-the-clock care 365 days a year. IntellaTriage uses a tailored approach for each client, offering providers and caregivers a direct line to trained nurses who operate above and beyond the traditional non-clinical answering service. For instance, IntellaTriage nurses can handle up to 80% of hospice caller needs, such as medication refills, symptom management guidance, and more. IntellaTriage was recently named to the Inc. 5000 Fastest-Growing Companies List, ranking sixth among Tenessee companies and in the top five percent overall.
Founded in 2008, IntellaTriage is the nation's leading provider of after-hours nurse triage for hospice and home health providers, hospitals, physician groups, health plans, and specialty practices. Through customized protocols and cloud-based technology, IntellaTriage provides access to licensed, registered nurses 24 hours a day, seven days a week. As an integrated partner, IntellaTriage improves the patient experience while reducing nurse burnout and providing quality after-hours care. Learn more at IntellaTriage.com.
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