Repair shop management solution helps optimize profits and improve the customer experience

Solera, the global leader in vehicle lifecycle management, has introduced a new comprehensive repair shop management solution – Identifix Shop Manager – to help repair shops modernize and optimize operations.

Identifix Shop Manager is a cloud-based system for repair shops of all sizes, giving managers visibility into parts pricing, job tracking, accounting, and more. It easily integrates with several leading accounting programs and part providers, allowing for a seamless setup.

Identifix Direct-Hit^® Pro customers have an additional integration benefit of accessing the Direct-Hit^® library of more than 3 million confirmed fixes through Identifix Shop Manager, allowing technicians to diagnose and repair vehicles quickly and accurately.

“We are thrilled to bring to market a solution that truly streamlines automotive repair shop management,” said Victoria Repice, SVP – Product Management, Solera. “Our cloud-based platform provides repair shop owners and managers with the tools they need to increase efficiency, improve customer satisfaction, and achieve their business goals. Identifix Shop Manager will help repair shops of all sizes grow their business in today’s competitive marketplace.”

Repair shops can redefine their customer experience with Identifix Shop Manager, which provides dynamic customer-friendly estimates, personalized communication through email and text messages, and remote customer payment processing, allowing them to pay from anywhere.

Repair shops can request a live demo to learn more about how Identifix Shop Manager can be quickly implemented to help grow their business.

For more information on Identifix’s industry-leading vehicle repair solutions, visit www.identifix.com.

About Solera 

Solera is the global leader in vehicle lifecycle management software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions, and fleet solutions – Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, LoJack, Spireon, eDriving/Mentor, Explore, cap hpi, Autodata, and others. Solera empowers its customers to succeed in the digital age by providing them with a “one-stop shop” solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers and partners in 100+ countries. For more information, visit www.solera.com.

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