NRC Health, a leader in advanced technology and data-driven insights to deliver Human Understanding across the healthcare ecosystem, has proudly announced its recognition as the recipient of the esteemed 2025 Best in KLAS Award for Healthcare Experience Management for the second time in three years.

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NRC Health, a leader in advanced technology and data-driven insights to deliver Human Understanding across the healthcare ecosystem, has proudly announced its recognition as the recipient of the esteemed 2025 Best in KLAS Award for Healthcare Experience Management for the second time in three years. (Photo: Business Wire)

This award once again underscores NRC Health’s relentless pursuit of excellence in healthcare experience management through innovation and deep partnerships, in which it brings together its comprehensive platform, advanced technology, and proven techniques to drive the most human healthcare experiences.

Ranked #1 again in the Healthcare Experience Management category, NRC Health proves that its solutions not only elevate the experience of the patient, consumer, care provider, and healthcare employee, but also reinforce the essential value of meaningful personal interactions that build Human Understanding®. As NRC Health continues to innovate, its team of healthcare experts and thought leaders remain dedicated to reshaping the future of healthcare through valuable insights and genuine human connections.

“NRC Health is honored to receive this recognition and independent validation from KLAS, which highlights our dedication to making a significant impact in healthcare,” said Helen Hrdy, NRC Health’s Chief Operating Officer. “Our partners rely on us to provide actionable insights that drive meaningful improvement and innovation. This award affirms our role in leading the charge toward a more human-centered approach in healthcare.”

The KLAS Research Healthcare Experience Management category recognizes top-performing solutions that help healthcare organizations measure and improve the healthcare experience for patients, family members, clinicians, and staff. NRC Health has built the most comprehensive experience management stack in the industry to create a game-changing platform that’s driving human-centered healthcare experiences for everyone—from patients and caregivers to consumers and communities.

“Congratulations to the 2025 winners of the Best in KLAS awards! In the ever-evolving healthcare landscape, achieving excellence is no small feat,” said KLAS CEO Adam Gale. “Winning a Best in KLAS award signifies a commitment to delivering outstanding value and innovation to healthcare providers and patients alike. It is a testament to their hard work, dedication, and passion—all of which are needed to drive our industry forward. It is my hope that these awards inspire the winners and other companies to reach new heights.”

NRC Health will be formally recognized at the Best in KLAS Awards Show in Las Vegas as part of the HIMSS Global Health Conference on March 3, 2025.

To read the full 2025 Best in KLAS report, click here.

About NRC Health:

For more than 40 years, NRC Health (NASDAQ: NRC) has led the charge to humanize healthcare and support organizations in their understanding of each unique individual.

NRC Health’s commitment to Human Understanding helps leading healthcare systems get to know each person they serve not as point-in-time insights, but in the context of an ongoing relationship. Guided by its uniquely empathic heritage, patient-focused approach, unmatched market research, and emphasis on consumer preferences, NRC Health is transforming the healthcare experience and creating strong outcomes for patients and entire healthcare systems.

For more information, email info@nrchealth.com or visit www.nrchealth.com.

About KLAS:

KLAS is a research and insights firm on a global mission to improve healthcare. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software and services to deliver timely reports and performance data that represent provider and payer voices and act as catalysts for improving vendor performance. The KLAS research team publishes reports covering the most pressing questions facing healthcare technology today, including emerging technology insights, that provide early insights on the future of healthcare technology solutions. KLAS also fosters measurement and collaboration between healthcare providers and payers and best practice adoption.

Learn more at klasresearch.com.

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“NRC Health is honored to receive this recognition and independent validation from KLAS, which highlights our dedication to making a significant impact in healthcare."