Audit, Risk, and Compliance Platform Provides Real-Time Reporting and Analytics

iQor announced today the integration of AuditBoard’s audit, risk, and compliance management platform into its business process outsourcing digital initiatives. The secure cloud-based platform provides a complete view of audit, risk, and compliance data in a single enterprise workflow system for enhanced connectivity and collaboration. It connects data across solutions and teams to provide a holistic view of risk through real-time reporting and analytics.

“iQor's selection of AuditBoard illustrates one of the many ways in which we continually advance our digital ecosystem to provide phenomenal customer experiences. By streamlining our audit and compliance processes to improve workflows and access we will drive more efficiency and information sharing,” said iQor President and CEO Gary Praznik.

AuditBoard’s innovative audit, risk, and compliance platform provides streamlined collaboration through a single web-based repository for all compliance-related artifacts. The platform complements iQor’s already robust process for managing compliance and contractual certifications with increased automation and efficiency to support ease of doing business and excellent customer service.

“As a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions, iQor regularly develops and secures digital tools to increase efficiency. AuditBoard facilitates the integration of multiple audit frameworks within one compliance tool to improve speed and optimization in compliance monitoring,” said Prabhjot Singh, iQor chief digital officer.

About iQor

iQor is a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions comprised of 35,000 amazing employees spanning 10 countries. We are passionate about delivering an outstanding omnichannel customer experience for brands across the globe. Harnessing intelligent CX technology that can scale teams anywhere, our BPO solutions create happy employees and delighted customers. Our irresistible culture results in a smile with each interaction to create optimal customer experiences. We enable diverse teams to scale our BPO digital solutions from local to global to create the CX experience brands demand to win and keep customers. Read, see, and hear more at iQor.com.

About AuditBoard

AuditBoard is the leading cloud-based platform transforming audit, risk, and security compliance management. More than 30% of the Fortune 500 leverage AuditBoard to move their businesses forward with greater clarity and agility. AuditBoard is top-rated by customers on G2 and Gartner Peer Insights, and was recently ranked for the third year in a row as one of the fastest-growing technology companies in North America by Deloitte. To learn more, visit AuditBoard.com.

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