Industry’s flagship event will bring together executives and practitioners from leading brands and unveil revolutionary new AI-powered technology

Medallia, Inc., the global leader in customer and employee experience, today announced details for the industry’s premier event, Experience ‘24. The global event will be held at Wynn Las Vegas from Feb. 5-7 with inspiring keynote speakers, thought-provoking and educational sessions, and demonstrations of groundbreaking new technology that will make it easier for the world’s largest companies to personalize every customer and employee experience.

Experience will be a dynamic blend of knowledge-sharing sessions, networking opportunities, and exclusive access to Medallia experts. Thought leaders across industries will delve into powerful case studies, industry trends, and best practices from experience leaders all over the world. Medallia CEO Joe Tyrrell will share the stage with world-class organizations to highlight industry-leading innovations and showcase exciting new products and services as well as his vision for the future.

“Every experience is an opportunity for brands to build trust and a personal connection with their customers and employees. Companies have long talked about personalization, but the reality is it’s extremely hard to do consistently across every interaction in today’s world,” Tyrrell said. “With our proprietary data and the most advanced AI driving predictive insights and smarter automations, we are changing the game and making it possible for the largest companies in the world to personalize every experience with their customers and employees. I can’t wait to unveil these product innovations to our customers and the global experience community at Experience ‘24.”

With content-rich sessions designed for both executives and experience practitioners, and intimate networking opportunities, attendees will have the unique ability to listen, learn, and discuss ideas with peers and industry leaders.

For more information about Experience ‘24, visit our site at: https://www.medallia.com/experience/

About Medallia

Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. As the leading enterprise experience platform, Medallia Experience Cloud is the mission-critical system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities, and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information visit www.medallia.com.

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