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Eventbrite Reports Fourth Quarter and Fiscal Year 2023 Financial Results

Fourth quarter net revenue of $87.8 million grew 23% year-over-year and fiscal year 2023 net revenue grew 25% to $326.1 million

Marketplace revenue from non-ticketing sources exceeded 10% of net revenue in the fourth quarter

Gross ticket sales of $3.6 billion and total ticket volume of 302 million in fiscal year 2023

Eventbrite, Inc. (NYSE: EB), a global events marketplace, reported its financial results for the fourth quarter and full year ended December 31, 2023. The Fourth Quarter 2023 Shareholder Letter can be found on Eventbrite’s Investor Relations website at https://investor.eventbrite.com.

“We delivered record fourth quarter revenue and strong double-digit revenue growth for 2023, built on our marketplace strategy,” said Julia Hartz, Co-Founder and Chief Executive Officer. “In 2023, we powered over 300 million free and paid tickets, helping people around the world enjoy more in-person, live experiences. Looking ahead, we have confidence that our strategic roadmap will spur this marketplace flywheel, helping creators grow their audiences and bringing more consumers to the events they love.”

Fourth Quarter 2023 Highlights

  • Net revenue of $87.8 million, up 23% year over year. Marketplace-related revenue from organizer fees and Eventbrite Ads grew to over 10% of net revenue.
  • Total free and paid ticket volume of 70.6 million tickets across 1.4 million events.
  • Gross margin of 70.1% vs 66.1% a year ago.
  • Net loss of ($0.9) million compared to net income of $4.0 million in the same period last year.
  • Adjusted EBITDA of $8.8 million, which includes $1.1 million of restructuring and other charges, and Adjusted EBITDA margin of 10%.1

Fiscal Year 2023 Highlights

  • Net revenue of $326.1 million, up 25% year over year.
  • Total free and paid ticket volume of 302 million tickets across 5.2 million events.
  • Gross margin of 68.4% vs 65.2% a year ago.
  • Net loss of ($26.5) million compared to ($55.4) million in the same period last year.
  • Adjusted EBITDA of $28.7 million, which includes $10.1 million of restructuring and other charges, and Adjusted EBITDA margin of 9%.1

____________________

1
For more information on these non-GAAP financial measures, please see "―About non-GAAP financial measures" and the tables under "―Reconciliation of GAAP to non-GAAP financial results" included at the end of this release.

Summary consolidated financial results (in thousands, except percentages, unaudited):

Three Months Ended December 31,

 

Year Ended December 31,

 

 

2023

 

 

 

2022

 

 

% Change

 

 

2023

 

 

 

2022

 

 

% Change

Gross ticket sales

$

871,510

 

 

$

868,445

 

 

0

%

 

$

3,560,304

 

 

$

3,274,358

 

 

9

%

Net revenue

$

87,764

 

 

$

71,539

 

 

23

%

 

$

326,134

 

 

$

260,927

 

 

25

%

Gross profit

$

61,499

 

 

$

47,258

 

 

30

%

 

$

223,004

 

 

$

170,181

 

 

31

%

Gross profit margin

 

70

%

 

 

66

%

 

 

 

 

68

%

 

 

65

%

 

 

Net income (loss)

$

(937

)

 

$

4,013

 

 

(123

)%

 

$

(26,479

)

 

$

(55,384

)

 

(52

)%

Net income (loss) margin

 

(1

)%

 

 

6

%

 

 

 

 

(8

)%

 

 

(21

)%

 

 

Adjusted EBITDA (non-GAAP) (1)

$

8,797

 

 

$

11,071

 

 

(21

)%

 

$

28,655

 

 

$

22,323

 

 

28

%

Adjusted EBITDA margin (non-GAAP)

 

10

%

 

 

15

%

 

 

 

 

9

%

 

 

9

%

 

 

Operating Highlights

Key operating metrics (in thousands, except average ticket value and percentages, unaudited):

 

Three Months Ended December 31,

 

Year Ended December 31,

 

 

2023

 

 

 

2022

 

 

% Change

 

 

2023

 

 

 

2022

 

 

% Change

Total tickets

 

70,570

 

 

 

76,782

 

 

(8

)%

 

 

301,863

 

 

 

283,596

 

 

6

%

Paid tickets

 

24,103

 

 

 

25,110

 

 

(4

)%

 

 

93,443

 

 

 

87,056

 

 

7

%

Total events

 

1,446

 

 

 

1,474

 

 

(2

)%

 

 

5,159

 

 

 

5,029

 

 

3

%

Paid events

 

546

 

 

 

536

 

 

2

%

 

 

1,819

 

 

 

1,716

 

 

6

%

Total creators

 

380

 

 

389

 

(2

)%

 

 

850

 

 

798

 

7

%

Paid creators

 

183

 

 

 

177

 

 

3

%

 

 

396

 

 

 

367

 

 

8

%

Average ticket value (ATV)

$

36.16

 

 

$

34.59

 

 

5

%

 

$

38.10

 

 

$

37.61

 

 

1

%

Total ticket buyers

 

29,319

 

 

 

32,199

 

 

(9

)%

 

 

92,860

 

 

 

89,973

 

 

3

%

Outlook

The company expects first quarter 2024 net revenue will be within a range of $84 to $87 million and full year 2024 net revenue will be within a range of $359 million to $372 million. The company expects Adjusted EBITDA margin to be in the low- to mid-teens for the full year 2024, excluding the impact of restructuring costs, reserve adjustments, and other items.

The company has not provided an outlook for GAAP net income (loss) or GAAP net income (loss) margin or reconciliations of expected Adjusted EBITDA to GAAP net income (loss) or expected Adjusted EBITDA margin to GAAP net income (loss) margin, because GAAP net income (loss) and GAAP net income (loss) margin on a forward-looking basis are not available without unreasonable efforts due to the potential variability and complexity of the items that are excluded from Adjusted EBITDA and Adjusted EBITDA margin, such as share-based compensation expense, foreign exchange loss, and other non-recurring expenses.

Earnings Webcast Information

Event: Eventbrite Fourth Quarter and Fiscal Year 2023 Earnings Conference Call

Date: Tuesday, February 27, 2024

Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time)

Live Webcast Site: https://investor.eventbrite.com

An archived webcast of the conference call will be accessible on Eventbrite’s Investor Relations page, https://investor.eventbrite.com.

About Eventbrite

Eventbrite is a global events marketplace that serves event creators and event goers in nearly 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz and Renaud Visage, with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. With over 300 million tickets distributed for over 5 million total events in 2023, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love. Eventbrite has also earned industry recognition as a top employer with special designations that include a coveted spot on Fast Company’s prestigious The World’s 50 Most Innovative Companies and Fast Company’s Brands That Matter lists, the Great Place to Work® Award in the U.S., and Inc.'s Best-Led Companies honor. Learn more at www.eventbrite.com.

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, that involve substantial risks and uncertainties. All statements other than statements of historical fact could be deemed forward-looking, including, but not limited to, statements regarding the future performance of Eventbrite, Inc. and its consolidated subsidiaries (the “Company”); the Company’s business model and investments to support growth, including the impact on results; the Company’s expectations regarding the development of its platform and products; the Company’s long-term growth strategy, creator growth, pursuit of profitability, and value creation; the Company’s expectations with respect to its operating model; and the Company’s expectations described under “Business Outlook” above. In some cases, forward-looking statements can be identified by terms such as “may,” “will,” “appears,” “shall,” “should,” “expects,” “plans,” “anticipates,” “could,” “intends,” “target,” “projects,” “contemplates,” “believes,” “estimates,” “predicts,” “potential,” or “continue,” or the negative of these words or other similar terms or expressions that concern the Company’s expectations, strategy, plans, or intentions. Such statements are subject to a number of known and unknown risks, uncertainties, assumptions, and other factors that may cause the Company’s actual results, performance, or achievements to differ materially from results expressed or implied in this press release, including those more fully described in the Company’s filings with the Securities and Exchange Commission, including the Company’s Annual Report on Form 10-K and Quarterly Reports on Form 10-Q. Further information on potential risks that could affect actual results will be included in the subsequent periodic and current reports and other filings that the Company makes with the Securities and Exchange Commission from time to time. Investors are cautioned not to place undue reliance on these statements. Actual results could differ materially from those expressed or implied. All forward-looking statements are based on information and estimates available to the Company at the time of this release, and are not guarantees of future performance, and reported results should not be considered as an indication of future performance. Except as required by law, the Company assumes no obligation to update any of the statements in this press release.

Disclaimer Regarding Ticketing, Creator and Event Metrics

This press release includes certain measures related to our ticketing business, such as paid tickets, paid creators, and paid events. We believe that the use of these metrics is helpful to our investors as these metrics are used by management in assessing the health of our business and our operating performance. These metrics are based on what we believe to be reasonable estimates for the applicable period of measurement. There are inherent challenges in measuring these metrics, and we regularly review and may adjust our processes for calculating our internal metrics to improve their accuracy. You should not consider these metrics in isolation or as substitutes for analysis of our results of operations as reported under GAAP.

Condensed Consolidated Balance Sheets

(in thousands; unaudited)

 

 

December 31,

 

 

2023

 

 

 

2022

 

Assets

 

 

 

Current assets

 

 

 

Cash and cash equivalents

$

489,200

 

 

$

539,299

 

Funds receivable

 

48,773

 

 

 

43,525

 

Short-term investments, at amortized cost

 

153,746

 

 

 

84,224

 

Accounts receivable, net

 

2,814

 

 

 

2,266

 

Creator signing fees, net

 

634

 

 

 

645

 

Creator advances, net

 

2,804

 

 

 

721

 

Prepaid expenses and other current assets

 

13,880

 

 

 

12,479

 

Total current assets

 

711,851

 

 

 

683,159

 

Restricted cash

 

 

 

 

875

 

Creator signing fees, noncurrent

 

1,303

 

 

 

1,103

 

Property and equipment, net

 

9,384

 

 

 

6,348

 

Operating lease right-of-use assets

 

177

 

 

 

5,179

 

Goodwill

 

174,388

 

 

 

174,388

 

Acquired intangible assets, net

 

13,314

 

 

 

21,907

 

Other assets

 

2,913

 

 

 

2,420

 

Total assets

$

913,330

 

 

$

895,379

 

Liabilities and Stockholders’ Equity

 

 

 

Current liabilities

 

 

 

Accounts payable, creators

$

303,436

 

 

$

309,313

 

Accounts payable, trade

 

1,821

 

 

 

1,032

 

Chargebacks and refunds reserve

 

8,088

 

 

 

13,136

 

Accrued compensation and benefits

 

17,522

 

 

 

11,635

 

Accrued taxes

 

8,796

 

 

 

12,515

 

Operating lease liabilities

 

1,523

 

 

 

2,810

 

Other accrued liabilities

 

16,425

 

 

 

10,538

 

Total current liabilities

 

357,611

 

 

 

360,979

 

Accrued taxes, noncurrent

 

4,526

 

 

 

8,820

 

Operating lease liabilities, noncurrent

 

1,768

 

 

 

3,345

 

Long-term debt

 

357,668

 

 

 

355,580

 

Other liabilities

 

 

 

 

100

 

Total liabilities

 

721,573

 

 

 

728,824

 

Stockholders’ equity

 

 

 

Common stock

 

1

 

 

 

1

 

Additional paid-in capital

 

1,007,190

 

 

 

955,509

 

Accumulated deficit

 

(815,434

)

 

 

(788,955

)

Total stockholders’ equity

 

191,757

 

 

 

166,555

 

Total liabilities and stockholders’ equity

$

913,330

 

 

$

895,379

 

Condensed Consolidated Statement of Operations

(in thousands, except share and per share amounts; unaudited)

 

 

Three Months Ended

December 31,

 

Year Ended December 31,

 

 

2023

 

 

 

2022

 

 

 

2023

 

 

 

2022

 

Net revenue

$

87,764

 

 

$

71,539

 

 

$

326,134

 

 

$

260,927

 

Cost of net revenue

 

26,265

 

 

 

24,281

 

 

 

103,130

 

 

 

90,746

 

Gross profit

 

61,499

 

 

 

47,258

 

 

 

223,004

 

 

 

170,181

 

Operating expenses:

 

 

 

 

 

 

 

Product development

 

25,203

 

 

 

23,038

 

 

 

98,294

 

 

 

86,346

 

Sales, marketing and support

 

20,772

 

 

 

7,426

 

 

 

74,574

 

 

 

49,292

 

General and administrative

 

24,588

 

 

 

22,377

 

 

 

91,269

 

 

 

81,285

 

Total operating expenses

 

70,563

 

 

 

52,841

 

 

 

264,137

 

 

 

216,923

 

Loss from operations

 

(9,064

)

 

 

(5,583

)

 

 

(41,133

)

 

 

(46,742

)

Interest income

 

7,547

 

 

 

4,025

 

 

 

27,495

 

 

 

6,432

 

Interest expense

 

(2,826

)

 

 

(2,808

)

 

 

(11,185

)

 

 

(11,269

)

Other income (expense), net

 

3,565

 

 

 

8,546

 

 

 

335

 

 

 

(3,679

)

Loss before income taxes

 

(778

)

 

 

4,180

 

 

 

(24,488

)

 

 

(55,258

)

Income tax provision

 

159

 

 

 

167

 

 

 

1,991

 

 

 

126

 

Net loss

$

(937

)

 

$

4,013

 

 

$

(26,479

)

 

$

(55,384

)

Net loss per share, basic and diluted

$

(0.01

)

 

$

0.04

 

 

$

(0.26

)

 

$

(0.56

)

Weighted-average number of shares outstanding used to compute net loss per share, basic and diluted

 

101,097

 

 

 

98,956

 

 

 

100,299

 

 

 

98,305

 

Condensed Consolidated Statements of Cash Flows

(in thousands; unaudited)

 

 

Year Ended December 31,

 

 

2023

 

 

 

2022

 

Cash flows from operating activities

 

 

 

Net loss

$

(26,479

)

 

$

(55,384

)

Adjustments to reconcile net loss to net cash provided by operating activities:

 

 

 

Depreciation and amortization

 

13,760

 

 

 

14,860

 

Stock-based compensation expense

 

55,056

 

 

 

53,356

 

Non-cash operating lease expense

 

5,137

 

 

 

3,423

 

Amortization of debt discount and issuance costs

 

2,088

 

 

 

2,016

 

Unrealized (gain) loss on foreign currency exchange

 

(2,703

)

 

 

6,013

 

Accretion on short-term investments

 

(7,362

)

 

 

(298

)

Amortization of creator signing fees

 

980

 

 

 

1,189

 

Changes related to creator advances, creator signing fees, and allowance for credit losses

 

(1,340

)

 

 

(2,727

)

Provision for chargebacks and refunds

 

12,435

 

 

 

8,126

 

Other

 

1,161

 

 

 

835

 

Changes in operating assets and liabilities, net of impact of acquisitions:

 

 

 

Accounts receivable

 

(1,352

)

 

 

(2,221

)

Funds receivable

 

(4,692

)

 

 

(25,550

)

Creator signing fees and creator advances

 

(1,108

)

 

 

4,405

 

Prepaid expenses and other assets

 

(1,894

)

 

 

4,734

 

Accounts payable, creators

 

(8,599

)

 

 

31,358

 

Accounts payable, trade

 

822

 

 

 

(57

)

Chargebacks and refunds reserve

 

(17,483

)

 

 

(16,385

)

Accrued compensation and benefits

 

5,887

 

 

 

725

 

Accrued taxes

 

(8,707

)

 

 

(3,170

)

Operating lease liabilities

 

(2,999

)

 

 

(4,301

)

Other accrued liabilities

 

6,410

 

 

 

(12,337

)

Net cash provided by operating activities

 

19,018

 

 

 

8,610

 

Cash flows from investing activities

 

 

 

Purchase of short-term investments

 

(370,160

)

 

 

(83,926

)

Maturities of short-term investments

 

308,000

 

 

 

 

Purchases of property and equipment

 

(1,097

)

 

 

(1,425

)

Capitalized internal-use software development costs

 

(6,073

)

 

 

(3,026

)

Cash paid for acquisitions, net of cash acquired

 

 

 

 

(1,125

)

Net cash used in investing activities

 

(69,330

)

 

 

(89,502

)

Cash flows from financing activities

 

 

 

Proceeds from exercise of stock options

 

1,297

 

 

 

3,146

 

Purchases under employee stock purchase plan

 

1,137

 

 

 

1,437

 

Taxes paid related to net share settlement of equity awards

 

(7,342

)

 

 

(6,591

)

Other

 

 

 

 

(71

)

Net cash (used in) provided by financing activities

 

(4,908

)

 

 

(2,079

)

Effect of exchange rate changes on cash, cash equivalents and restricted cash

 

4,246

 

 

 

(13,014

)

Net (decrease) increase in cash, cash equivalents and restricted cash

 

(50,974

)

 

 

(95,985

)

Cash, cash equivalents and restricted cash

 

 

 

Beginning of period

 

540,174

 

 

 

636,159

 

End of period

$

489,200

 

 

$

540,174

 

Reconciliation of Net Income (Loss) to Adjusted EBITDA and the Calculation of Adjusted EBITDA Margin

(in thousands; unaudited)

 

 

Three Months Ended

December 31,

 

Year Ended December 31,

 

 

2023

 

 

 

2022

 

 

 

2023

 

 

 

2022

 

Net loss(1)

$

(937

)

 

$

4,013

 

 

$

(26,479

)

 

$

(55,384

)

Add:

 

 

 

 

 

 

 

Depreciation and amortization

 

3,826

 

 

 

3,801

 

 

 

13,760

 

 

 

14,860

 

Stock-based compensation

 

13,895

 

 

 

12,738

 

 

 

55,056

 

 

 

53,356

 

Interest income

 

(7,547

)

 

 

(4,025

)

 

 

(27,495

)

 

 

(6,432

)

Interest expense

 

2,826

 

 

 

2,808

 

 

 

11,185

 

 

 

11,269

 

Employer taxes related to employee equity transactions

 

140

 

 

 

115

 

 

 

972

 

 

 

849

 

Other (income) expense, net

 

(3,565

)

 

 

(8,546

)

 

 

(335

)

 

 

3,679

 

Income tax provision (benefit)

 

159

 

 

 

167

 

 

 

1,991

 

 

 

126

 

Adjusted EBITDA(1)

$

8,797

 

 

$

11,071

 

 

$

28,655

 

 

$

22,323

 

 

 

 

 

 

 

 

 

Net revenue

$

87,764

 

 

$

71,539

 

 

$

326,134

 

 

$

260,927

 

Adjusted EBITDA margin

 

10

%

 

 

15

%

 

 

9

%

 

 

9

%

 

(1)

 

Net Loss and Adjusted EBITDA includes restructuring and other costs totaling $1.1 million in the fourth quarter of 2023 and $(7.7) million benefit in the fourth quarter of 2022. Net Loss and Adjusted EBITDA includes restructuring and other costs totaling $10.1 million in fiscal 2023 and $(10.3) million benefit in fiscal 2022.

About Non-GAAP Financial Measures

We believe that the use of Adjusted EBITDA, Adjusted EBITDA margin and Available Liquidity is helpful to our investors in understanding and evaluating our results of operations and useful measures for period-to-period comparisons of our business performance as they are metrics used by management in assessing the health of our business and our operating performance, making operating decisions, and performing strategic planning and annual budgeting. These measures are not prepared in accordance with GAAP and have limitations as an analytical tool, and you should not consider them in isolation or as a substitute for analysis of our results of operations as reported under GAAP. In addition, other companies may not calculate non-GAAP financial measures in the same manner as we calculate them, limiting their usefulness as comparative measures. You are encouraged to evaluate the adjustments and the reasons we consider them appropriate. Some amounts in this press release may not add due to rounding.

Adjusted EBITDA

We calculate Adjusted EBITDA as net income (loss) adjusted to exclude depreciation and amortization, stock-based compensation expense, interest expense, loss on debt extinguishment, direct and indirect acquisition related costs, employer taxes related to employee transactions and other (income) expense net, which consisted of interest income, foreign exchange rate gains and losses, and income tax provision (benefit). Adjusted EBITDA should not be considered as an alternative to net income (loss) or any other measure of financial performance calculated and presented in accordance with GAAP.

Some of the limitations of Adjusted EBITDA include (i) Adjusted EBITDA does not properly reflect capital spending that occurs off of the income statement or account for future contractual commitments, (ii) although depreciation and amortization are non-cash charges, the underlying assets may need to be replaced and Adjusted EBITDA does not reflect these capital expenditures and (iii) Adjusted EBITDA does not reflect the interest and principal required to service our indebtedness. In evaluating Adjusted EBITDA, you should be aware that in the future we expect to incur expenses similar to the adjustments in this release. Our presentation of Adjusted EBITDA should not be construed as an inference that our future results will be unaffected by these expenses or any unusual or non-routine items. When evaluating our performance, you should consider Adjusted EBITDA alongside other financial performance measures, including our net income (loss) and other GAAP results.

Adjusted EBITDA Margin

Adjusted EBITDA Margin is defined as Adjusted EBITDA divided by net revenue. Because of the limitations described above, you should consider Adjusted EBITDA and Adjusted EBITDA Margin alongside other financial performance measures, including net income (loss) and our other GAAP results.

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