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Morgan Stanley Second Quarter 2024 Earnings Results

Morgan Stanley Reports Net Revenues of $15.0 Billion, EPS of $1.82 and ROTCE of 17.5%

Morgan Stanley (NYSE: MS) today reported net revenues of $15.0 billion for the second quarter ended June 30, 2024 compared with $13.5 billion a year ago. Net income applicable to Morgan Stanley was $3.1 billion, or $1.82 per diluted share,1 compared with net income of $2.2 billion, or $1.24 per diluted share,1 for the same period a year ago.

Ted Pick, Chief Executive Officer, said, “The Firm delivered another strong quarter in an improving capital markets environment, resulting in first half 2024 revenues of $30.2 billion, EPS of $3.85 and an ROTCE of 18.6%. Total client assets grew to $7.2 trillion on our road to $10+ trillion. We announced an increase of our quarterly common stock dividend to $0.925 per share while maintaining robust capital levels with a CET1 ratio of 15.2%, reflecting the durability of our business model. We continue to execute on our strategy and remain well positioned to deliver growth and long-term value for our shareholders.”

 

Financial Summary2,3

 

 

 

Firm ($ millions, except per share data)

2Q 2024

2Q 2023

Highlights

  • Net revenues for the second quarter were $15.0 billion, balanced across Wealth Management and Institutional Securities.
  • The Firm delivered ROTCE of 17.5%.2,4
  • The Firm expense efficiency ratio was 72% for both the second quarter and the first half of the year benefiting from our scale and intentional expense management.3,8
  • During the quarter, the Firm accreted $1.5 billion of Common Equity Tier 1 capital while supporting our clients and executing capital actions, and ended the quarter with a Standardized Common Equity Tier 1 capital ratio of 15.2%.16

Net revenues

$15,019

$13,457

Provision for credit losses

$76

$161

Compensation expense

$6,460

$6,262

Non-compensation expenses

$4,409

$4,222

Pre-tax income6

$4,074

$2,812

Net income app. to MS

$3,076

$2,182

Expense efficiency ratio8

72%

78%

Earnings per diluted share1

$1.82

$1.24

Book value per share

$56.80

$55.24

Tangible book value per share4

$42.30

$40.79

Return on equity

13.0%

8.9%

Return on tangible common equity4

17.5%

12.1%

Institutional Securities

 

 

  • Institutional Securities net revenues of $7.0 billion reflect strong performance across the franchise, with notable strength in Equity, driven by higher client activity, and in Investment Banking on robust debt underwriting results.

Net revenues

$6,982

$5,654

Investment Banking

$1,619

$1,075

Equity

$3,018

$2,548

Fixed Income

$1,999

$1,716

Wealth Management

 

 

  • Wealth Management delivered a pre-tax margin of 26.8% for the quarter.7 Net revenues were $6.8 billion on record asset management revenues driven by cumulative fee-based asset flows and a positive market environment. Fee-based asset flows were $26 billion for the quarter and $52 billion for the first half of the year.10 The business added net new assets of $36 billion in the quarter and $131 billion in the first half of the year.11

 

Net revenues

$6,792

$6,660

Fee-based client assets ($ billions)9

$2,188

$1,856

Fee-based asset flows ($ billions)10

$26.0

$22.7

Net new assets ($ billions)11

$36.4

$89.5

Loans ($ billions)

$150.9

$144.7

Investment Management

 

 

  • Investment Management results reflect net revenues of $1.4 billion, primarily driven by increased asset management revenues on higher long-term average AUM.12

 

Net revenues

$1,386

$1,281

AUM ($ billions)12

$1,518

$1,412

Long-term net flows ($ billions)13

$(1.2)

$1.1

Second Quarter Results

Institutional Securities

Institutional Securities reported net revenues for the current quarter of $7.0 billion compared with $5.7 billion a year ago. Pre-tax income was $2.0 billion compared with $1.0 billion a year ago.6

Investment Banking revenues up 51% from a year ago:

 

  • Advisory revenues increased from a year ago on higher completed M&A transactions.
  • Equity underwriting revenues increased from a year ago driven by private placements and higher revenues in IPOs and convertible offerings.
  • Fixed income underwriting revenues increased significantly from a year ago primarily driven by higher non-investment grade issuances.

 

Equity net revenues up 18% from a year ago:

 

  • Equity net revenues increased from a year ago reflecting strong performance across business lines and regions, particularly in Asia, on stronger client engagement and a constructive market environment.

 

Fixed Income net revenues up 16% from a year ago:

 

  • Fixed Income net revenues increased from a year ago driven by higher results in credit reflecting strong financing revenues and in foreign exchange on higher client engagement.

Other:

 

  • Other revenues for the quarter increased from a year ago primarily driven by higher net interest income and fees and lower mark-to-market losses on corporate loans, inclusive of loan hedges.

($ millions)

2Q 2024

2Q 2023

Net Revenues

$6,982

$5,654

Investment Banking

$1,619

$1,075

 

Advisory

$592

$455

Equity underwriting

$352

$225

Fixed income underwriting

$675

$395

Equity

$3,018

$2,548

Fixed Income

$1,999

$1,716

Other

$346

$315

 

 

Provision for credit losses

$54

$97

Total Expenses

$4,882

$4,580

Compensation

$2,291

$2,215

Non-compensation

$2,591

$2,365

 

 

 

 

 

 

 

 

 

 

Provision for credit losses:

  • Provision for credit losses decreased on lower provisions on corporate loans compared to the prior year quarter.

Total Expenses:

  • Compensation expense increased from a year ago on higher revenues, partially offset by lower severance costs.
  • Non-compensation expenses increased from a year ago on higher execution-related expenses.

Wealth Management

Wealth Management reported net revenues of $6.8 billion in the current quarter compared with $6.7 billion a year ago. Pre-tax income of $1.8 billion6 in the current quarter resulted in a pre-tax margin of 26.8%.7

Net revenues up 2% from a year ago:

 

  • Record asset management revenues reflect higher asset levels from a year ago and the cumulative impact of positive fee-based flows.
  • Transactional revenues increased 5% excluding the impact of mark-to-market on investments associated with DCP.5,14 The increase was primarily driven by higher equity related transactions.
  • Net interest income decreased from a year ago on lower average sweep deposits reflecting the cumulative effect of cash redeployments by clients in a higher interest rate environment.

 

Provision for credit losses:

 

  • Provision for credit losses decreased on lower provisions in the commercial real estate sector compared to the prior year quarter.

 

Total Expenses:

 

  • Compensation expense increased from a year ago on higher compensable revenues, partially offset by lower expenses related to DCP and lower severance costs.
  • Non-compensation expenses decreased from a year ago on lower professional services and the absence of integration-related expenses in the current quarter.

 

 

($ millions)

2Q 2024

2Q 2023

 

Net Revenues

$6,792

$6,660

 

 

Asset management

$3,989

$3,452

 

 

Transactional14

$782

$869

 

 

Net interest

$1,798

$2,156

 

 

Other

$223

$183

 

 

Provision for credit losses

$22

$64

 

 

Total Expenses

$4,949

$4,915

 

 

Compensation

$3,601

$3,503

 

 

Non-compensation

$1,348

$1,412

 

 

 

 

 

 

 

 

 

 

 

Investment Management

Investment Management net revenues were $1.4 billion compared with $1.3 billion a year ago. Pre-tax income was $222 million compared with $170 million a year ago.6

Net revenues up 8% from a year ago:

 

  • Asset management and related fees increased from a year ago on higher average AUM driven by higher market levels.
  • Performance-based income and other revenues increased from a year ago primarily due to higher accrued carried interest in our private funds, partially offset by mark-to-market losses on investments associated with DCP versus gains in the prior year.

 

Total Expenses:

 

  • Compensation expense increased from a year ago on higher compensation associated with carried interest.
  • Non-compensation expenses increased from a year ago, primarily driven by continued investments in technology and infrastructure to support business growth.

 

 

($ millions)

2Q 2024

2Q 2023

 

 

Net Revenues

$1,386

$1,281

 

 

Asset management and related fees

$1,342

$1,268

 

 

Performance-based income and other

$44

$13

 

 

Total Expenses

$1,164

$1,111

 

 

Compensation

$568

$544

 

 

Non-compensation

$596

$567

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other Matters

 

  • The Firm repurchased $0.8 billion of its outstanding common stock during the quarter as part of its Share Repurchase Program.
  • The Firm reauthorized a multi-year repurchase program of up to $20 billion of outstanding common stock without a set expiration date.
  • The Board of Directors declared a $0.925 quarterly dividend per share, an increase of 7.5 cents, payable on August 15, 2024 to common shareholders of record on July 31, 2024.
  • The effective tax rate for the current quarter was 23.5%.

 

 

2Q 2024

2Q 2023

 

 

Common Stock Repurchases

 

 

Repurchases ($MM)

$750

$1,000

 

 

Number of Shares (MM)

8

12

 

 

Average Price

$95.96

$83.86

 

 

Period End Shares (MM)

1,619

1,659

 

 

Tax Rate

23.5%

21.0%

 

 

Capital15

 

 

 

 

Standardized Approach

 

 

 

 

CET1 capital16

15.2%

15.5%

 

 

Tier 1 capital16

17.0%

17.4%

 

 

Advanced Approach

 

 

 

 

CET1 capital16

15.3%

15.8%

 

 

Tier 1 capital16

17.1%

17.8%

 

 

Leverage-based capital

 

 

 

 

Tier 1 leverage17

6.8%

6.7%

 

 

SLR18

5.5%

5.5%

 

 

 

 

 

 

Morgan Stanley (NYSE: MS) is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in 42 countries, the Firm’s employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit www.morganstanley.com.

A financial summary follows. Financial, statistical and business-related information, as well as information regarding business and segment trends, is included in the financial supplement. Both the earnings release and the financial supplement are available online in the Investor Relations section at www.morganstanley.com.

NOTICE:

The information provided herein and in the financial supplement, including information provided on the Firm’s earnings conference calls, may include certain non-GAAP financial measures. The definition of such measures or reconciliation of such measures to the comparable U.S. GAAP figures are included in this earnings release and the financial supplement, both of which are available on www.morganstanley.com.

This earnings release may contain forward-looking statements, including the attainment of certain financial and other targets, objectives and goals. Readers are cautioned not to place undue reliance on forward-looking statements, which speak only as of the date on which they are made, which reflect management’s current estimates, projections, expectations, assumptions, interpretations or beliefs and which are subject to risks and uncertainties that may cause actual results to differ materially. For a discussion of risks and uncertainties that may affect the future results of the Firm, please see “Forward-Looking Statements” preceding Part I, Item 1, “Competition” and “Supervision and Regulation” in Part I, Item 1, “Risk Factors” in Part I, Item 1A, “Legal Proceedings” in Part I, Item 3, “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in Part II, Item 7 and “Quantitative and Qualitative Disclosures about Risk” in Part II, Item 7A in the Firm’s Annual Report on Form 10-K for the year ended December 31, 2023 and other items throughout the Form 10-K, the Firm’s Quarterly Reports on Form 10-Q and the Firm’s Current Reports on Form 8-K, including any amendments thereto.

1 Includes preferred dividends related to the calculation of earnings per share for the second quarter of 2024 and 2023 of approximately $134 million and $133 million, respectively.

2 The Firm prepares its Consolidated Financial Statements using accounting principles generally accepted in the United States (U.S. GAAP). From time to time, Morgan Stanley may disclose certain “non-GAAP financial measures” in the course of its earnings releases, earnings conference calls, financial presentations and otherwise. The Securities and Exchange Commission defines a “non-GAAP financial measure” as a numerical measure of historical or future financial performance, financial position, or cash flows that is subject to adjustments that effectively exclude, or include amounts from the most directly comparable measure calculated and presented in accordance with U.S. GAAP. Non-GAAP financial measures disclosed by Morgan Stanley are provided as additional information to analysts, investors and other stakeholders in order to provide them with greater transparency about, or an alternative method for assessing our financial condition, operating results, or capital adequacy. These measures are not in accordance with, or a substitute for U.S. GAAP, and may be different from or inconsistent with non-GAAP financial measures used by other companies. Whenever we refer to a non-GAAP financial measure, we will also generally define it or present the most directly comparable financial measure calculated and presented in accordance with U.S. GAAP, along with a reconciliation of the differences between the non-GAAP financial measure we reference and such comparable U.S. GAAP financial measure.

3 Our earnings releases, earnings conference calls, financial presentations and other communications may also include certain metrics which we believe to be useful to us, analysts, investors, and other stakeholders by providing further transparency about, or an additional means of assessing, our financial condition and operating results.

4 Tangible common equity is a non-GAAP financial measure that the Firm considers useful for analysts, investors and other stakeholders to allow comparability of period-to-period operating performance and capital adequacy. Tangible common equity represents common equity less goodwill and intangible assets net of allowable mortgage servicing rights deduction. The calculation of return on average tangible common equity, also a non-GAAP financial measure, represents full year or annualized net income applicable to Morgan Stanley less preferred dividends as a percentage of average tangible common equity. The calculation of tangible book value per common share, also a non-GAAP financial measure, represents tangible common shareholder’s equity divided by common shares outstanding.

5 “DCP” refers to certain employee deferred cash-based compensation programs. Please refer to "Management’s Discussion and Analysis of Financial Condition and Results of Operations – Other Matters – Deferred Cash-Based Compensation” in the Firm’s Annual Report on Form 10-K for the year ended December 31, 2023.

6 Pre-tax income represents income before provision for income taxes.

7 Pre-tax margin represents income before provision for income taxes divided by net revenues.

8 The expense efficiency ratio represents total non-interest expenses as a percentage of net revenues.

9 Wealth Management fee-based client assets represent the amount of assets in client accounts where the basis of payment for services is a fee calculated on those assets.

10 Wealth Management fee-based asset flows include net new fee-based assets (including asset acquisitions), net account transfers, dividends, interest, and client fees, and exclude institutional cash management related activity.

11 Wealth Management net new assets represent client asset inflows, inclusive of interest, dividends and asset acquisitions, less client asset outflows, and exclude the impact of business combinations/divestitures and the impact of fees and commissions.

12 AUM is defined as assets under management or supervision.

13 Long-term net flows include the Equity, Fixed Income and Alternative and Solutions asset classes and excludes the Liquidity and Overlay Services asset class.

14 Transactional revenues include investment banking, trading, and commissions and fee revenues.

15 Capital ratios are estimates as of the press release date, July 16, 2024.

16 CET1 capital is defined as Common Equity Tier 1 capital. The Firm’s risk-based capital ratios are computed under each of the (i) standardized approaches for calculating credit risk and market risk risk-weighted assets (RWAs) (the “Standardized Approach”) and (ii) applicable advanced approaches for calculating credit risk, market risk and operational risk RWAs (the “Advanced Approach”). For information on the calculation of regulatory capital and ratios, and associated regulatory requirements, please refer to "Management’s Discussion and Analysis of Financial Condition and Results of Operations – Liquidity and Capital Resources – Regulatory Requirements" in the Firm’s Annual Report on Form 10-K for the year ended December 31, 2023.

17 The Tier 1 leverage ratio is a leverage-based capital requirement that measures the Firm’s leverage. Tier 1 leverage ratio utilizes Tier 1 capital as the numerator and average adjusted assets as the denominator.

18 The Firm’s supplementary leverage ratio (SLR) utilizes a Tier 1 capital numerator of approximately $80.5 billion and $78.4 billion, and supplementary leverage exposure denominator of approximately $1.47 trillion and $1.42 trillion, for the second quarter of 2024 and 2023, respectively.

Consolidated Income Statement Information

(unaudited, dollars in millions)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Quarter Ended

 

Percentage Change From:

 

Six Months Ended

 

Percentage

Change

 

Jun 30, 2024

 

Mar 31, 2024

 

Jun 30, 2023

 

Mar 31, 2024

 

Jun 30, 2023

 

Jun 30, 2024

 

Jun 30, 2023

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenues:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Investment banking

$

1,735

 

$

1,589

 

 

$

1,155

 

9

%

 

50

%

 

$

3,324

 

$

2,485

 

34

%

Trading

 

4,131

 

 

4,852

 

 

 

3,802

 

(15

%)

 

9

%

 

 

8,983

 

 

8,279

 

9

%

Investments

 

157

 

 

137

 

 

 

95

 

15

%

 

65

%

 

 

294

 

 

240

 

23

%

Commissions and fees

 

1,183

 

 

1,227

 

 

 

1,090

 

(4

%)

 

9

%

 

 

2,410

 

 

2,329

 

3

%

Asset management

 

5,424

 

 

5,269

 

 

 

4,817

 

3

%

 

13

%

 

 

10,693

 

 

9,545

 

12

%

Other

 

322

 

 

266

 

 

 

488

 

21

%

 

(34

%)

 

 

588

 

 

740

 

(21

%)

Total non-interest revenues

 

12,952

 

 

13,340

 

 

 

11,447

 

(3

%)

 

13

%

 

 

26,292

 

 

23,618

 

11

%

Interest income

 

13,529

 

 

12,930

 

 

 

10,913

 

5

%

 

24

%

 

 

26,459

 

 

20,893

 

27

%

Interest expense

 

11,462

 

 

11,134

 

 

 

8,903

 

3

%

 

29

%

 

 

22,596

 

 

16,537

 

37

%

Net interest

 

2,067

 

 

1,796

 

 

 

2,010

 

15

%

 

3

%

 

 

3,863

 

 

4,356

 

(11

%)

Net revenues

 

15,019

 

 

15,136

 

 

 

13,457

 

(1

%)

 

12

%

 

 

30,155

 

 

27,974

 

8

%

Provision for credit losses

 

76

 

 

(6

)

 

 

161

 

*

 

(53

%)

 

 

70

 

 

395

 

(82

%)

Non-interest expenses:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Compensation and benefits

 

6,460

 

 

6,696

 

 

 

6,262

 

(4

%)

 

3

%

 

 

13,156

 

 

12,672

 

4

%

Non-compensation expenses:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Brokerage, clearing and exchange fees

 

995

 

 

921

 

 

 

875

 

8

%

 

14

%

 

 

1,916

 

 

1,756

 

9

%

Information processing and communications

 

1,011

 

 

976

 

 

 

926

 

4

%

 

9

%

 

 

1,987

 

 

1,841

 

8

%

Professional services

 

753

 

 

639

 

 

 

767

 

18

%

 

(2

%)

 

 

1,392

 

 

1,477

 

(6

%)

Occupancy and equipment

 

464

 

 

441

 

 

 

471

 

5

%

 

(1

%)

 

 

905

 

 

911

 

(1

%)

Marketing and business development

 

245

 

 

217

 

 

 

236

 

13

%

 

4

%

 

 

462

 

 

483

 

(4

%)

Other

 

941

 

 

857

 

 

 

947

 

10

%

 

(1

%)

 

 

1,798

 

 

1,867

 

(4

%)

Total non-compensation expenses

 

4,409

 

 

4,051

 

 

 

4,222

 

9

%

 

4

%

 

 

8,460

 

 

8,335

 

1

%

Total non-interest expenses

 

10,869

 

 

10,747

 

 

 

10,484

 

1

%

 

4

%

 

 

21,616

 

 

21,007

 

3

%

Income before provision for income taxes

 

4,074

 

 

4,395

 

 

 

2,812

 

(7

%)

 

45

%

 

 

8,469

 

 

6,572

 

29

%

Provision for income taxes

 

957

 

 

933

 

 

 

591

 

3

%

 

62

%

 

 

1,890

 

 

1,318

 

43

%

Net income

$

3,117

 

$

3,462

 

 

$

2,221

 

(10

%)

 

40

%

 

$

6,579

 

$

5,254

 

25

%

Net income applicable to nonredeemable noncontrolling interests

 

41

 

 

50

 

 

 

39

 

(18

%)

 

5

%

 

 

91

 

 

92

 

(1

%)

Net income applicable to Morgan Stanley

 

3,076

 

 

3,412

 

 

 

2,182

 

(10

%)

 

41

%

 

 

6,488

 

 

5,162

 

26

%

Preferred stock dividend

 

134

 

 

146

 

 

 

133

 

(8

%)

 

1

%

 

 

280

 

 

277

 

1

%

Earnings applicable to Morgan Stanley common shareholders

$

2,942

 

$

3,266

 

 

$

2,049

 

(10

%)

 

44

%

 

$

6,208

 

$

4,885

 

27

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Notes:

In the first quarter of 2024, the Firm implemented certain presentation changes that impacted interest income and interest expense but had no effect on net interest income. These changes were made to align the accounting treatment between the balance sheet and the related interest income or expense, primarily by offsetting interest income and expense for certain prime brokerage-related customer receivables and payables that are currently accounted for as a single unit of account on the balance sheet. The current and previous presentation of these interest income and interest expense amounts are acceptable and the change does not represent a change in accounting principle. These changes were applied retrospectively to the income statement in 2023 and accordingly, prior period amounts were adjusted to conform with the current presentation.

Firm net revenues excluding mark-to-market gains and losses on deferred cash-based compensation plans (DCP) were: 2Q24: $15,073 million, 1Q24: $14,949 million, 2Q23: $13,343 million, 2Q24 YTD: $30,022 million, 2Q23 YTD: $27,707 million.

Firm compensation expenses excluding DCP were: 2Q24: $6,405 million, 1Q24: $6,447 million, 2Q23: $6,084 million, 2Q24 YTD: $12,852 million, 2Q23 YTD: $12,301 million.

The End Notes are an integral part of this presentation. Refer to pages 12 - 17 of the Financial Supplement for Definition of U.S. GAAP to Non-GAAP Measures, Definitions of Performance Metrics and Terms, Supplemental Quantitative Details and Calculations, and Legal Notice.

Consolidated Financial Metrics, Ratios and Statistical Data

(unaudited)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Quarter Ended

 

Percentage Change From:

 

Six Months Ended

 

Percentage

Change

 

Jun 30, 2024

 

Mar 31, 2024

 

Jun 30, 2023

 

Mar 31, 2024

 

Jun 30, 2023

 

Jun 30, 2024

 

Jun 30, 2023

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Financial Metrics:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Earnings per basic share

$

1.85

 

 

$

2.04

 

 

$

1.25

 

 

(9

%)

 

48

%

 

$

3.89

 

 

$

2.98

 

 

31

%

Earnings per diluted share

$

1.82

 

 

$

2.02

 

 

$

1.24

 

 

(10

%)

 

47

%

 

$

3.85

 

 

$

2.95

 

 

31

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Return on average common equity

 

13.0

%

 

 

14.5

%

 

 

8.9

%

 

 

 

 

 

 

13.8

%

 

 

10.7

%

 

 

Return on average tangible common equity

 

17.5

%

 

 

19.7

%

 

 

12.1

%

 

 

 

 

 

 

18.6

%

 

 

14.5

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Book value per common share

$

56.80

 

 

$

55.60

 

 

$

55.24

 

 

 

 

 

 

$

56.80

 

 

$

55.24

 

 

 

Tangible book value per common share

$

42.30

 

 

$

41.07

 

 

$

40.79

 

 

 

 

 

 

$

42.30

 

 

$

40.79

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Financial Ratios:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pre-tax margin

 

27

%

 

 

29

%

 

 

21

%

 

 

 

 

 

 

28

%

 

 

23

%

 

 

Compensation and benefits as a % of net revenues

 

43

%

 

 

44

%

 

 

47

%

 

 

 

 

 

 

44

%

 

 

45

%

 

 

Non-compensation expenses as a % of net revenues

 

29

%

 

 

27

%

 

 

31

%

 

 

 

 

 

 

28

%

 

 

30

%

 

 

Firm expense efficiency ratio

 

72

%

 

 

71

%

 

 

78

%

 

 

 

 

 

 

72

%

 

 

75

%

 

 

Effective tax rate

 

23.5

%

 

 

21.2

%

 

 

21.0

%

 

 

 

 

 

 

22.3

%

 

 

20.1

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Statistical Data:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Period end common shares outstanding (millions)

 

1,619

 

 

 

1,627

 

 

 

1,659

 

 

%

 

(2

%)

 

 

 

 

 

 

Average common shares outstanding (millions)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Basic

 

1,594

 

 

 

1,601

 

 

 

1,635

 

 

%

 

(3

%)

 

 

1,597

 

 

 

1,640

 

 

(3

%)

Diluted

 

1,611

 

 

 

1,616

 

 

 

1,651

 

 

%

 

(2

%)

 

 

1,614

 

 

 

1,657

 

 

(3

%)

Worldwide employees

 

79,066

 

 

 

79,610

 

 

 

82,006

 

 

(1

%)

 

(4

%)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The End Notes are an integral part of this presentation. Refer to pages 12 - 17 of the Financial Supplement for Definition of U.S. GAAP to Non-GAAP Measures, Definitions of Performance Metrics and Terms, Supplemental Quantitative Details and Calculations, and Legal Notice.

 

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