Seasoned exec to partner with CMO to help supercharge strategic growth at Nextiva

Nextiva, the leading unified customer experience management platform, today announced that Stephanie Robotham has been appointed as Chief Growth Officer, partnering with Chief Marketing Officer Yaniv Masjedi and Chief Revenue Officer Jim Nystrom to accelerate the company’s next phase of growth. Robotham has 30 years of experience leading creative and innovative marketing teams at high-growth companies with enterprise clients worldwide, helping to deliver amazing customer experiences.

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Stephanie Robotham (Photo: Business Wire)

"Stephanie’s customer-first mindset and extensive enterprise marketing experience will be critical for our team. She’s the ideal person to drive our growth initiatives and customer engagement and to help more businesses build sustained customer loyalty through our platform. We’ve worked closely with Steph through the Goldman Sachs Value Accelerator program for the last eight months. In that time, she’s become a key member of the leadership team, and I’m thrilled she’s joining us officially as our first chief growth officer,” said Tomas Gorny, CEO of Nextiva.

Robotham brings a unique perspective to the role, from her work as a growth advisor with Goldman Sachs, Eight Roads, and F-Prime Capital. She served as chief marketing officer of Gainsight, a leading provider of customer success and product experience software. Prior to her role at Gainsight, Robotham held senior marketing positions at Salesforce, Iterable, and Optimizely.

“Nextiva is committed to serving customers of all sizes, from small businesses to the largest global enterprises,” said Yaniv Masjedi, CMO of Nextiva. “Stephanie’s experience will help us scale faster and more effectively connect with the customers most in need of our approach to modern, scalable, and trusted unified customer experience management.”

"I’m thrilled to join the Nextiva team and look forward to helping further accelerate our growth and more importantly, our customers’ success," said Robotham.

About Nextiva

Nextiva powers over a million users and billions of interactions annually with its customer experience platform. From one AI-powered customer experience hub, Nextiva Unified-CXM transforms how businesses engage with their customers with orchestrated customer journeys that help businesses acquire, retain, and grow customers. The company’s commitment to Amazing Service® and a customer-focused approach has been the cornerstone of its success. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B. Discover more at www.nextiva.com.

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