Nextiva, a leading unified customer experience management platform, is pleased to announce the election of Karen Walker as a new member of the Nextiva board of directors. Walker will advise the company on expansion and strategic growth as they help companies of all sizes better serve their customers with Nextiva Unified-CXM.

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Karen Walker (Photo: Business Wire)

Walker currently serves on the boards of Eli Lilly, Sprout Social, and H1, in addition to acting in an advisory capacity as an operating partner at the Goldman Sachs Value Accelerator and as a senior advisor at Boston Consulting Group. Walker’s previous experience as long-time chief marketing officer at Intel and at Cisco, as well as several senior marketing and strategy roles at Hewlett-Packard, make her a powerful addition to Nextiva’s board.

"We are thrilled to welcome Karen to the board," said Tomas Gorny, CEO of Nextiva. "Her decades of experience helping shape the strategies of world-renowned enterprises such as Intel, Cisco, and Eli Lilly bring a crucially important perspective to Nextiva as we continue to grow. I look forward to working closely with her and the rest of the board to help businesses around the world better serve their customers through our Unified-CXM platform."

"Nextiva has built a fantastic platform to help businesses connect holistically with their customers and has engendered loyalty for their technologies’ convenience and ease of use. I look forward to being a part of Nextiva’s board and contributing to the company’s innovative work on behalf of Nextiva’s users, the Nextiva team, and the wider industry," said Walker.

Walker holds a Bachelor of Science with joint honors in chemistry and business studies from Loughborough University in England and was awarded an honorary doctorate in business administration from the University of Sunderland in 2018. She has been named on two occasions to the Forbes’s list of most innovative global CMOs.

About Nextiva

Nextiva powers over a million users and billions of interactions annually with its customer experience platform. From one AI-powered customer experience hub, Nextiva Unified-CXM transforms how businesses engage with their customers with orchestrated customer journeys that help businesses acquire, retain, and grow customers. The company’s commitment to Amazing Service® and a customer-focused approach has been the cornerstone of its success. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B. Discover more at www.nextiva.com.

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