HELSINKI – October 18th, 2022 – The COVID-19 pandemic changed the work methods of millions of businesses and employees. First came remote working, then came the ‘Great Resignation.’ This economic shake-up highlighted the need for companies to reinvent their processes to meet new market conditions and offer employees a better work-life balance.  

To respond to changing demands, Workfellow invented Work API. Work API is a completely new way to understand how tools, systems, and processes support work by identifying how companies can fix problems associated with process and system inefficiencies. The tool automatically identifies different types of process and system issues that get in the way of smart people – saving them time to do more meaningful work. Based on benchmark data from pilot customers, we found that:

The average 20-person enterprise operations team logs:

Over 21,000 copy-paste activities per week.
Over 1 million copy-paste activities each year.

In an average week, a 20-person enterprise operations team spends:

60 hours on repetitive reporting and analysis in Excel,
53 hours in email and team meetings. E.g., Outlook,
33 hours searching and organizing files, e.g., Sharepoint,
30 hours of copy-pasting or manually entering data into business apps, e.g., SAP FI.

Work API helps analyze and identify different types of work happening within your team, such as:‍

Quick processing: repetitive, routine, and fast work, e.g., approving invoices.

Focused work: deep work within a business app, e.g., creating a monthly report in Excel or Power BI.

Multi-step workflows: Workflows that cause you to jump off business applications to fetch or copy data or information before proceeding with your desired process. For example, switching between your CRM and finance solutions to create and review purchase orders and invoices.

Work API removes the data hassle in process analysis. Now, companies do not need to mine data from the database and build integrations. This means less data wrangling hassle for IT professionals and faster access to insights for process management leaders across all process metrics. 

“This is really about augmenting smart people, not replacing them. When companies identify inefficiencies in prioritized order in systems and business processes, the workplace is better for everyone as processes and systems run smoothly,” says Kustaa Kivelä, CEO & Co-founder at Workfellow. 

Media Contact
Company Name: Workfellow
Contact Person: Joe Konderla
Email: Send Email
Phone: +358 45 203 3256
Country: Finland
Website: https://www.workfellow.ai/